Allergy Allegiance

Brandon did an excellent job. He arrived as scheduled. He was very professional and knowledgeable. Took time and patient with us explaining his assessment. He perform the work with consideration for the property and eft everything clean. The results have been amazing. You can actually smell the clean air. We should have done this much sooner, but will definitely stay on a yearly schedule is that we have seen how amazing it is.

HORRIBLE!! This company should just close, the incompetence is mind blowing. When I made the app, I BEGGED Brandon no early phone calls, PLEASE. I have a severe sleeping condition, so again PLEASE NO EARLY calls. He confirmed, and my app was set for 1-3PM. Of course, the DOLT calls me at 8AM, and barked at me wanting to confirm our 1-3PM app. I asked, groggy, why he called at 8AM when I begged him not to, he grunted that's policy. I doubt very much a 1-3PM app gets confirmed at 8AM. A 9AM app, yes, 1-3PM, NOOOOOOOOOOOOOOO!! Their office staff was no better. She growled at me that I was rude when he merely wanted to confirm our app, but had no words when I reminded her about my no early call request, because she is a DOLT. When a company can't honor a simple request, they have no business being in business. I called them again to give them a good ole fashion NY attitude adjustment, boy was it worth getting no sleep due to the simpleton Brandon. Checking their reviews, this seems to be par for course for Brandon. Wish I could wake him up and bark at him. I wouldn't let these DOLTS clean my ashtrays, although they would probably find a way to screw that up.

They did a great job - will hire again!

They were excellent. Will reach out to them again next year.

First, this is long overdue. Service was early 2018 but they were terrific. On-line special for cleaning the air vents etc. for house. (I added some extra work on them after the initial walk-thru and paid for it). They were prompt, professional, service minded and were honest in assessment. I will hire/request them again.

It was much more expensive than we anticipated. Since I have allergy problems and it appeared that the ductwork had never been cleaned, we had them do everything suggested. It was completed very rapidly, and I’m disabled and could not see if the work was actually done. They took pictures and promised to send them to us, but we never received them. They were also suppose to send us a detailed invoice of all that was done and that was also not received.

They did an okay job, but I was expecting more to be done on the actual vent system rather than just a cursory vacuum. Have to give them credit though for finding a bird's nest in the dryer vent.

Alicia & Brandon arrived promptly and, despite minimal debris left behind and more out-of-pocket cost than expected, they did a superior job and would hire them again. Very nice people who also took the extra time to explain costs and how to put on a Flexi-Coil on my smashed in dryer. Brandon cleaned the dryer vent from outside the house and did a wonderful job cleaning my furnace. Highly recommended!

Fantastic, Angie's list never lets me down.. They went above and beyond the coupon, completing the work quickly & efficiently Highly recommended & on my permanent to hire list!. Thank you Allegiance. Because of the high quality of your work, we are breathing better now!

I bought the coupon on Angie's List for up to 15 ducts. We have 14 ducts, so it worked out perfectly. They also cleaned our cold air returns and sanitized them. Brandon and Alicia were simply outstanding! They could not have been more professional, kind or thorough. I would highly recommend them and Allergy Alliance in general. Everything was explained up front, with pictures and video. They didn't sell us the furnace cleaning because we didn't need it and they explained why: because our newer Maytag units are sealed (and they're maintained by Silver State twice a year). I really appreciate the honesty. Used to be one could take that for granted, but not any longer. Brandon is a straight shooter and that's admirable. I'll hire them again. In fact, this is the only company I'll call for duct cleaning from now on, coupon or not.

Brandon and Alicia were great! We were sneezing and coughing, so I decided to buy a Groupon for duct cleaning from them. They went in took photos and gave us an estimate for everything that needed done and it was far beyond what the Groupon would cover. I could see that the ductwork and motor were a mess, the intake vent was yellowed and churning up dust, it looked like a three pack a day smoker had lived here. Rather than pressuring us to spend more right then, Brandon encouraged us to see if our landlord would pay the difference since a cleaning would extend the life of the heater motor. Landlord said no, so we paid for it ourselves and still couldn't be more pleased with the work that was done. Brandon and Alicia were very professional and did a wonderful job. No more coughing and sneezing around here!

It went well. I had to get whole package to get cleaning sanitizer because of recent heart surgery to get whole house in order and employees were very professional knowledgeable and pleasant. It was additional charge but I believe was worth the price .

They haven't made any of their appointments and they are very expensive.

Excellent, both workers were very professional and did great work.

It was ok but felt that I was supposed to be getting more then what they did. They came in and cleaned the vents according to the deal but I thought they would be cleaning out the dryer but the just took of the dryer vent hose and blew air through it. Then they left and didn't reattach the dryer hose nor place the air filter screen back on. Felt like the focus was more on the up-sale, which is understandable.

Well. I have a fairly large house and the total cost for all vents was acceptable. They were very professional and provided a full inspection, including video of the main ducts and system in the attic. The process went well, with no mess.

Read the fine print. Immediately needed add on services. Banged up walls with equipment. Had to call them back to put laundry door back on right. Now it’s time to turn furnace on and it wouldn’t come on. Lucky for us our neighbor is a contractor and checked it out for us. Found the switch on the furnace was turned off. This would have cost us more money.

He was very professional and explained everything he did. I would definitely use him again

Everything went well. The crew was very professional and nice.

They inspected our vents and noted that they dont need any cleaning at the time of their visit. Advised to contact again next year and would honor the coupon not used.

Perfect!!! The technicians (Brendan & Rico) were very nice and professional. They clearly knew what they were doing and walked me through every step of the process so I understood what was happening.

The two gentlemen were professional, and helpful. They worked efficiently, and cleaned up after the work was done. However, the additional charges comes a surprise.

ok they did a good job i guess i have never done it before so did not know what to expect

The workers were prompt and polite and informative about the process of cleaning the ducts. However, I still have the problem of fine grit on countertops when the AC or heater blowers run.

Brandon and Rico were amazing- very thorough and helpful. They worked around us in the house and explained what they were doing. Once they did their initial inspection, they showed me the pictures that were taken of my air ducts, and I was given all my options and prices up front, I chose the most expensive one just because I had neglected having maintenance done for too long, and I wanted a fresh start. They handled their job professionally and thoroughly, and even put up with a messy house. I would definitely have them back when it comes time for maintenance, and this time I won't wait 5+ years!