As stated, everything from start to finish was better then expected. The owners are honest and I felt the workers were the same. They are all Eastern European and seem to have a great work ethic, and a great attitude, not that it matters where they're from, but there was no language barrier and no communication problems.
Description of Work: I called this company a week ago for an estimate, the owner Jana, came out the next day and gave me an estimate.This was to clean my mother's townhouse, 3db, 2.5 ba, two story approx. 1400 sq ft. She quoted me 65.00 to clean every other week. There was no written estimate, everything we agreed on was verbal. Two ladies arrived on time, and were very pleasant and friendly, this was the first time I employed a cleaning service, so I told them just to do what they normally do. They started upstairs and worked their way down. They brought all their own cleaning supplies and vacuume. I was a little concerned and almost wanted them to use my Dyson, but the carpeting looked great when they finished, like it does with my Dyson, so okay, great. Two of the toilets had a little rust build up and didn't look too great, but when the ladies were finished they looked brand new. They throughly cleaned the shower, tub all flooring, counters, sinks, dusted everything, mirrors, appliances in the kitchen and did some dishes that were in the sink. There were some area's of clutter, no problem, the ladies worked around it. It took them about two hours from start to finish, and I was a little concerned about the time involved, however, the price was 65.00 as quoted. There were only a couple area's that we hadn't discussed, blinds, ceiling fans, Hollywood light bulbs in the bathroom light fixtures, not dusted, and base boards. I'm not sure about the base boards, because they looked done in the bathroom, but not the other rooms. Like I said, these area's were not discussed. Maybe next time. I felt the job was excellent and I was very happy with the results.