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All Houses Cleaning

House Cleaning, Window Cleaning, Carpet Cleaning,

About us

Locally owned & operated.Our specialty is a residential and office cleaning, along with window cleaning, in addition to all other services. We can also provide cleaning for RV’s, vacation rentals, move-in and move-outs. We are growing and our services have expanded.

Business highlights

26 years of trusted experience
Emergency Services Offered

Services we offer

House Cleaning, Window Cleaning,

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
MasterCard
PayPal
Visa

Reviews

4.51,051 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
69%
4
17%
3
7%
2
3%
1
4%


Rating CategoryRating out of 5
quality
4.5
value
4.7
professionalism
4.6
responsiveness
4.6
punctuality
4.8
Showing 1001-1025 of 1051 reviews

Lynaae F.
06/2013
4.0
house cleaning
  + -1 more
Good
Description of Work: Teeth cleaning, x-rays and exam

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$69

Susan P.
05/2013
4.0
house cleaning
  + -1 more
.
Description of Work: I purchased a Big Deal for housecleaning.
Rating CategoryRating out of 5

Kevin B.
05/2013
5.0
house cleaning
  + -1 more
Great!
Description of Work: They showed up on time and were excellent.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Response from All Houses Cleaning
We appreciate your review and hope to see you again in the future. Thanks for taking the time to write your review .

Debra W.
04/2013
5.0
house cleaning
  + -1 more
Great
Description of Work: General house cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$45

Response from All Houses Cleaning
We appreciate your review and hope to see you again in the future. Thanks for taking the time to write your review . Best regards!

Jo S.
04/2013
5.0
house cleaning
  + -1 more
Great
Description of Work: Punctual, professional, good job

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from All Houses Cleaning
We appreciate your review and hope to see you again in the future. Thanks for taking the time to write your review . Best regards!

kathryn S.
04/2013
1.0
house cleaning
  + -1 more
unknown
Description of Work: I ordered the Big Deal 4 hr. deep house cleaning on Monday, April 8th. I requested the service to be done on Wednesday April 10, or no later than Thurs. She said she would call me back later in the day , being April 8th, with a time. I waited, didn't even leave home in order to run errands I needed to do ,so as not to miss her call. I then called her back at 4:40 pm and got a recording they closed at 4:30. I left a message to please call me back in the am of April 9th. She did not call me back once again, So I called back again just after lunch, again no answer just a recording to leave a message. so I left a message to cancel the service and issue me a refund, and that I felt they had given me very poor service response. Still no call back. Therefore I have contacted you, Angie's List, to help me get a refund back into my checking account. I feel if she was unable to provide the service within the time frame I gave she should have told me in the beginning, but at least have the good business sense and courtesy to return my calls.
Rating CategoryRating out of 5

Response from All Houses Cleaning
Dear (Member name removed), we apologize very much for your frustrating experience. Unfortunately there are things sometimes happening out of our control.We do not want to make excuses for ourselves though and would like to offer you $15.-- discount of your 4hour cleaning if you give us a try and call us one more time. We appreciate your comment. Jana Haigwood

Linda L.
04/2013
5.0
house cleaning
  + -1 more
No problems.
Description of Work: Crew of three cleaned floors and 1.5 baths for 1 hour. Arrived on time. Did a great job. Would use this company again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Response from All Houses Cleaning
We appreciate your review and hope to see you again in the future. Thanks for taking the time to write your review . Best regards!

Beth P.
04/2013
5.0
house cleaning
  + -1 more
unknown
Description of Work: I was very please with their professionalism and services. I would hire them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Erin Marina B.
03/2013
5.0
house cleaning
  + -1 more
had
Description of Work: Lena and Gerina were punctual, professional, and did a wonderful job! I am in the process of moving so the place was a disaster, but they stayed on task and easily worked around me while I straightened up. They dont do dishes, but Gerina was sweet enough to help me load the dishwasher, since the kitchen was a complete disaster area. The state the house was in, I was reluctant to even have maids come at this time, but I needed all the help I could get. I went with the "big deal" and that was 2 hours. I figured I would eventually need their help more, but I didnt schedule it because I didnt know how my day would go. It turns out they were so wonderful and were even willing to stay an extra hour to continue helping me. The extra hour was $50 and I tipped them $50. I will definitely be calling on them again as soon as my life slows down enough for me to even make an appointment! VERY HIGHLY RECOMMENDED HONEST GIRLS! Wonderful attitudes, and honestly the best maids I have had work for me since I moved to vegas 8 years ago (and there have been MANY!).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from All Houses Cleaning
Thank you for taking the time to share a review about your housecleaning.We are very pleased to hear that you are satisfied with our services and we hope that you will use our services in the future.We certainly appreciate your generous compliments. Thank you for your valued business. Best regards!

vernon J.
03/2013
5.0
house cleaning
  + -1 more
Good!
Description of Work: Did a goog job for the time they had to do the work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from All Houses Cleaning
Thanks for taking the time to write your review .We appreciate your comments.

bob S.
03/2013
5.0
house cleaning
  + -1 more
Great job!
Description of Work: House-cleaning, two people for two hours.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from All Houses Cleaning
Thanks for taking the time to write your review .We appreciate your review and hope to see you again in the future. Best regards!

Rick L.
02/2013
3.0
house cleaning
  + -1 more
Average cleaning.
Description of Work: The house was completely empty, I just bought it. I had to pay for another days service to have the house cleaned. By the way it was just a wipe down cleaning not a detailed deep cleaning.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
3.0
punctuality
2.0

$250

Response from All Houses Cleaning
Thank you for taking time to share your review with us.We regret that you are not satisfied with our service.

Brandy P.
02/2013
3.0
ceramic tile
  + -1 more
See above.
Description of Work: I bought a Living Social deal for $50 for $100 worth of tile & grout cleaning. The workers showed up and found out I had a coupon and immediately went to work on the upsell. He wanted another $100 for a "deep cleaning" as opposed to the regular steam cleaning I'd already paid for. I declined and they proceeded to start of my floors. They did not use a steam cleaner as advertised and they finished 400 sq. feet of tile floors in 20 mins. They never even offered to move a heavy table in my entryway to clean under it. The cleaming job was basically wetting down my floors and leaving. There was absolutely no difference in how my floors looked before and after. When I complained, hhe started on the upsell again. Terrible company.

Rating CategoryRating out of 5
quality
1.0
value
5.0
professionalism
3.0
responsiveness
1.0
punctuality
2.0

$50

Response from All Houses Cleaning
I'm sorry this is review does not belong to us. We do not have any " Living Social deal for $50 for $100 worth of tile & grout cleaning." We checked our records and we did not provided any service at your address.

Jacqueline S.
02/2013
5.0
house cleaning
  + -1 more
They did a good job.
Description of Work: They arrived on time, worked efficiently and performed a good job. We will use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from All Houses Cleaning
We appreciate your review and hope to see you again in the future. Thanks for taking the time to write your review .

Adam Z.
02/2013
5.0
house cleaning
  + -1 more
Great.
Description of Work: House cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from All Houses Cleaning
Thank you for taking time to share your review with us..We value your business and appreciate your feedback. Kind regards!

Amber H.
02/2013
5.0
house cleaning
  + -1 more
They did a good job.
Description of Work: Good cleaning
Rating CategoryRating out of 5
Yes, I recommend this pro
$99

Response from All Houses Cleaning
We appreciate your review and hope to see you again in the future. Thanks for taking the time to write your review .

Patricia K.
01/2013
1.0
house cleaning
  + -1 more
See above
Description of Work: I called to schedule an appt and Eva the office person was scattered and unorganized. The employees showed up to clean my house but did not stay because there was confusion with the appointment that Eva set up. The cleaning people showed up again a few days and said the price would be double since the house had not been on a regular cleaning routine. My house was in good shape because I was cleaning it myself. The cleaners were here twice as long as they should have because they wanted to jack up the price of cleaning as this company charges by the hour. The cleaning was average and items/furniture were not placed in the original condition.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$199.99

Response from All Houses Cleaning
We appreciate any comment to help us to improve the quality of our work. The investigation including the phone recordings shows that you purchased a coupon for $99 dollars for 4 man's hours cleaning and requested another 4 hours to get enough time for a deep cleaning of your 2,800sf house. You scheduled that cleaning for the September the 1st and later called and rescheduled for the September 3rd. We sent 2 girls and they cleaned for 2 hours wich is 4 hours of 1 person's work for $99.- and then another 2 hours by 2 girls for wich we gave you a discount and you were charged $90 dollars. Our company provided all the cleaning supplies. The girls did not try to "jack up" the price, they tried to meet your requeriments by hard, honest and detailed work. Eva has been a successful company manager for some time and we apologize if there was any misunderstandings durig the communication caused by her load of stress every manager experiences in this position. We would like to offer you another discount to prove our good intentions but we are afraid the trust is broken from your side. We can just wish you to find a house cleaning company you will be happy with. Yours sincerely. Jana Haigwood.

Dominic T.
01/2013
5.0
house cleaning
  + -1 more
Went very well.
Description of Work: Excellent service for the discounted price. Will use again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from All Houses Cleaning
Thank you so much for your review. We are glad to have the opportunity to have you experience our service.We certainly appreciate your comments.We hope to do business in the future. Best regards!

Beatrice P.
01/2013
3.0
house cleaning
  + -1 more
.
Description of Work: Work was o.k.
Rating CategoryRating out of 5
$99

Response from All Houses Cleaning
Thank you for taking time to share your review with us.We regret that you are not completely satisfied with our service.We appreciate any comment to help us to improve the quality of our work. Best regards!

Joe S.
01/2013
1.0
house cleaning
  + -1 more
.
Description of Work: I hired All In Cleaning because I am disabled and have trouble cleaning. The first visit was Dec 3, 2012 for a "deep cleaning", for which I was charged extra. There was a bit of a communication problem; only one of the 2 ladies spoke any English, and her vocabulary was very limited. That caused some confusion, like cleaning in areas I had asked them not to clean. The result was a broken glass item. The rest of the cleaning was only fair at best. My stove was perfectly clean when they arrived. The oven door was smeared with something very greasy when they finished. Only one side of the slats were cleaned on mini blinds I had asked to be cleaned. I had furnished a brand new mop for them to use - they left it filthy. Most upsetting, they had somehow soaked a kitchen rug. Rather than mention it, they had rolled it up and stashed it outside. They were my first experience with a cleaning service, so I only made a very cursory inspection prior to their leaving. I had also made the next appointment before they left. My bad! The cleaning by the crew on the second visit (12/12/12) was more thorough, even though it wasn't a "deep cleaning" as the first was supposed to Have been. They had made 2 mistakes, which I didn't notice for a few days. One could have been disastrous! Even though I hadn't used the stove since the first cleaning, the girl cleaning the kitchen took the burners apart on my less than 6 month old stove. She put the two rear burners back together WRONG! If I had tried to use them the, there could have been an EXPLOSION, according to the manufacturer. When I reassembled the burners correctly I discovered that she had used something to clean the "fire-rings" that had DESTROYED the polished finish on them. They had barely been used, and had never been cleaned. There had been no one else in the home, so no one else could have possibly damaged them. While they still work, they look like crap. My stove was new, and was in pristine condition prior to being damaged by All In Cleaning. It will cost me $104.10 to replace them. When I noticed the damage, I wrote the owner of the All In Cleaning, Ms Jana Haigwood, a letter. She didn't even have the professional courtesy to respond. Not a word. Obviously, I will NEVER use All In Cleaning again, nor would I recommend them to anyone I like.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from All Houses Cleaning
After reading your long, laborious, derogatory comment we have to admit we appreciate the time you spent writing about our company. Unfortunately we all make mistakes and that is what makes us better. We just wonder why you guys did not call soon enough after the cleaning to take advantage of our "Return and fix" policy we guarantee our service with but wrote us an email couple weeks after when all the evidence was already lost. Anyway we wish you succes in your quest to find another home cleaning company that will meet your expectation. It is the goal of every company to meet the expectation of their customers, but that goal is not always achievable. We wish you the best. Jana Haigwood.

Brian V.
01/2013
5.0
house cleaning
  + -1 more
Very well.
Description of Work: Were prompt and arrived just before the scheduled time. They called the day before to confirm and set a ttime. Did a good job..we had to leave the house for a while and they called us after two hours and said they had finished...the coupon was for 4 hours but I'm not sure what else they could have done in addition to what we had told them to do..very pleased with the service and would recommend them highly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from All Houses Cleaning
Thank you so much for your review. We are glad to have the opportunity to have you experience our service.We certainly appreciate your comments.We hope to do business in the future. Best regards!

Catherine H.
12/2012
5.0
house cleaning
  + -1 more
They did a great job.
Description of Work: For $45 / hr they sent two people for two hours. My house isn't terribly messy but I like to have an outside persepective on clean. The girls scrubbed my bathrooms, wiped down counters and dusted, vaccuumed and washed floors. They offered to help me with bedding and other things but I wanted them to stay pretty basic and knock out the remedial work because I had other deep cleaning chores to do. I loved that they had an eye for small detail and did things like clean my husbands electric toothbrush (yuck - I can't stand doing that). I found my son's magnetic fridge letters neatly organized and in alphabetical order. They wiped down my couches - something I didn't think to do until I saw them do it but the lines from cleaning were a nice touch. I don't have anything bad to say about their work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Response from All Houses Cleaning
Thank you for taking the time to share such a detailed review.We welcome your feedback and greatly appreciate your time, business and observations.

Thelma B.
12/2012
2.0
house cleaning
  + -1 more
Badly
Description of Work: We cancelled our purchase and they refunded our money after they had trouble with their subcontractor. But this only happened after I pushed back because they had lost our order then they tried to put me personally in the middle of them and their sub.

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
3.0
responsiveness
2.0
punctuality
2.0


George and Vicki G.
12/2012
5.0
house cleaning
  + -1 more
I was very pleased.
Description of Work: Their services were used for 4 Hours of Spring Housecleaning Including Labor and Cleaning Supplies.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

jordan C.
12/2012
5.0
house cleaning
  + -1 more
see above.
Description of Work: Two cleaners. Cleaned bathrooms, flooring, dusted, and general spot cleaning. Did a thorough job. Nice people.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Contact information

7192 Ophelia Ct, Las Vegas, NV 89113

http://www.allhousescleaning.com

Service hours

Monday:
8:30 AM - 4:30 PM
Tuesday:
8:30 AM - 4:30 PM
Wednesday:
8:30 AM - 4:30 PM
Thursday:
8:30 AM - 4:30 PM
Friday:
8:30 AM - 4:30 PM
Saturday:
9:00 AM - 1:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
G70-01550

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning,
Window Cleaning,
Carpet Cleaning,
Blind Cleaning,
Windows,
Ceramic Tile,
Property Management

FAQ

All Houses Cleaning is currently rated 4.5 overall out of 5.

Monday: 8:30 AM - 4:30 PM

Tuesday: 8:30 AM - 4:30 PM

Wednesday: 8:30 AM - 4:30 PM

Thursday: 8:30 AM - 4:30 PM

Friday: 8:30 AM - 4:30 PM

Saturday: 9:00 AM - 1:00 PM

All Houses Cleaning accepts the following forms of payment: American Express,Check,MasterCard,PayPal,Visa
Yes, All Houses Cleaning offers free project estimates.
Yes, All Houses Cleaning offers eco-friendly accreditations.
No, All Houses Cleaning does not offer a senior discount.
Yes, All Houses Cleaning offers emergency services.
No, All Houses Cleaning does not offer warranties.
All Houses Cleaning offers the following services: House Cleaning, Window Cleaning,

Contact information

7192 Ophelia Ct, Las Vegas, NV 89113

http://www.allhousescleaning.com

Service hours

Monday:
8:30 AM - 4:30 PM
Tuesday:
8:30 AM - 4:30 PM
Wednesday:
8:30 AM - 4:30 PM
Thursday:
8:30 AM - 4:30 PM
Friday:
8:30 AM - 4:30 PM
Saturday:
9:00 AM - 1:00 PM