AIR ZONE COOLING & HEATING INC

My central air stopped working on Sunday night (during one of our famous Las Vegas heat waves). I called late on Sunday night, and Jacob from Air Zone was at my house by Monday early afternoon. He inspected the unit and quickly found a problem - one of the fuses for the air conditioner had blown. He said he needed to find-out why the fuse failed, and he found that the capacitor was bad (which caused the fuse to fail). He had all the necessary parts on his truck, and we were fixed up within about 15 minutes! One thing I really like about Air Zone (I've worked with them before) is that I trust they will only fix what is broken and not try to up-sell you on expensive repairs you might not need. Jacob talked me through why the parts failed, what I should look for in the future to spot a similar failure, and gave me some tips on maintaining the outside part of the air conditioner. We have two units at our house, and the other unit kicked-on while we were talking about the one he just fixed. He said, since he was there, that he might as well check the other unit. He did a quick inspection and said we were good to go (again, not trying to push any services I didn't need). When he was finished, he cleaned-up all of his tools and left us very happy with our repair. It's great to have found an honest and skillful air conditioner repair company. Thanks to their quick service, we didn't have to move family/pets to other parts of the house (or a hotel).

Great service. Called at 730 am and work completed by 9am. Very knowledgable and hard working. They deserve a 10 star rating.

They did an excellent job and very professional.

Jacob replaced three air conditioners; a 5 ton and two 4 ton. He did a great job.

Jacob came to give us a quote to replace our air conditioner. We had done a lot of research on the internet. Therefore, we had a long list of questions. Jacob easily answered all our questions and gave us a very reasonable quote for the replacing only the portions of the air conditioning unit that was needed. He did not try to up sale us. And, the real surprise, the new unit was installed the same day! Jacob and Michael did a very professional installation and clean up. We will continue to use Air Zone in the future for all our heating and air conditioning needs. We would highly recommend this company to anyone.

It went well. They seemed to know what they were doing. No complaints.

Were out same morning after I called. Repair fixed & A/C up & working again w/in a few minutes of them arriving. They are very familiar w/ my unit & knew what the problem might be. They were correct & completed the repair. Had to replace a part. So charge included part & service call. Very reliable company.

The job was done well and professionally.

Always great! Customer service is always good.

They were so professional! The price was fair- they didn't try and sell me other parts that didn't need replacing. I will hire them again!

While it took two appointments to completly diagnose and fix the leak the Air Zone team were great. The first visit consisted of using leak-stop and refilling the compressor. Two days later when the problem returned they returned and were able to pinpoint the leak. They did not charge me a second apppointment fee or for the gas that had leaked after their first visit. They will be my go to for all future work.

They have provided my semi-annual service for 3 units for several years. They have always been responsive and honest, and my units have worked well the entire time.

They have always been fair and honest and don't try to sell unnecessary parts or services.

I’ve been using Air Zone for the last few years to service both my A/C and my furnace. They are always on time and professional.

Technician tested all three outside units electrical characteristics and coolant pressure. Topped off coolant and added a leak fix chemical. Identified one blower motor likely to fail. I decided to wait for failure rather than replace now. Totally satisfactory experience.

Last year on July 3rd my A/C went out. I called & they came out w/in an hour & repaired the unit. It was a part that has malfunctioned several times. Repair was completed & part replaced (no charge b/c the part was still under warranty). A/C back on & house was cooling down before the tech headed home for the holiday. Their last visit was for seasonal maintenance (I participate in their Preventative Maintenance Service Plan $125/yr). Any issues identified are addressed w/ a cost estimate provided prior to repairs being completed.

Perfect, fixed within hours. Prompt and professional service.

very efficient and courteous. As a matter of fact, we had not used the services for a couple of years yet they still remembered us as former clients. Friendly, efficient and very reasonable.

AirZone has been servicing our heating and A/C for several years. They are great to work with. There have been a couple of needs for repairs, and they had the opportunity to charge me more by telling me the issue was bigger than it was, but they didn't they explained the issue and did only the needed work. I switched to them because the company I used previously did make me suspect they were lying about a given issue. AirZone came out and corrected the problem for about 15%-20% of what the other company was quoting (they were saying I had to replace one of the A/C units - that was not the case). So, I am very happy with AirZone.

Everything was good. they arrived on time and performed the inspection efficiently. They cleaned the ac unit and cleaned up after themselves. I have had them for a few years and have always been completely satisfied with their performance.

Service was fast and accurate and service person friendly! Family Owned Business

I have been using this company for a few years now. They always do an excellent job. I have my a/c and heating checked every season. I finally needed a new a/c unit last year (mine was 22 years old) which Jacob and Mike installed. It was priced very reasonably. They are always very professional and very friendly. And they will always make time for emergencies. Office staff is also very friendly. I highly recommend this company.

Very nice repairman. Took about 40min to figure out what was wrong, was burned out contact. He replaced it with new one and offered to wash off my coil while he was up there if I could get a hose to him which I did and that was good as it was very dirty. He completed everything in one hour from arrival to finish. Very good job!

I've used this company for thae last couple of years for A/C and Heating work

That fixed the issue. We liked them so much that we signed up for a maintenance program.