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ADT Hometronics

Home Security Systems, Stereo and Home Theater Systems, Electrical,

About us

Local Las Vegas business that only uses in house employees covered under company insurance. Call for special offers on ADT alarm systems, home theater systems, NuTone intercoms, NuTone central vacuums and structured wiring.

Business highlights

24 years of trusted experience

Services we offer

ADT Home security alarms, home theater systems, music systems, NuTone intercoms, and NuTone central vacuums.

Amenities

Free Estimates
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.712 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
17%
3
0%
2
0%
1
17%


Rating CategoryRating out of 5
quality
4.7
value
4.1
professionalism
4.7
responsiveness
4.9
punctuality
4.9
Showing 1-12 of 12 reviews

Martin T.
09/2019
5.0
home theater design
  + -1 more
Every aspect of my dealings with them was very professional. I could not be more happy with the results. The quality of work and the quality of sound I now have are excellent. They listened and gave me exactly what it was my wife and I were looking for. A++++
Description of Work: Home Theater System

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

William M.
09/2015
5.0
home theater design, home security systems
  + 0 more
Took two visits and parts ordered online but job done...and nice folks.
Description of Work: Got whole house sound system working and outside security camera. Also, got surround sound speakers functioning in family room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Tana G.
02/2014
4.0
home security systems
  + -1 more
A gentleman, who was very courteous but in a hurry came and installed everything. He quickly showed me how to use the system and left before I really understood everything. I accidently set of both the alarm and the medical alert off and received an immediate response
Description of Work: Installed security on all windows and doors and also a medical alert system. In addition I pay a $56 service fee. It is very expensive, but I feel fully protected. The only problem is that the medical alert doesn't work in the shower, nor does it work well immediately outside my home, such as on the porch or in my yard.

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$1,300

Joel D.
05/2013
1.0
home security systems
  + -1 more
We have been ADT customers, with 2 properties, for over 20 years. After moving from Washington DC to Henderson, Nevada, we were in the market for a security system for our recently purchased home. We receive regular mail offers asking that we have an ADT system installed...and we thought we'd have no trouble what with being such a long-time ADT customer. When we contacted the local ADT franchise, and after we listened to the sales rep repeating what we'd read in the multiple mailings, we said we wanted to proceed with ADT performing a site survey and giving us a formal quote. That's when the process fell apart. In spite of our being a long-time customer, the local ADT franchise insisted on collecting a $99.00 fee up front to and quot;reserve a time for the surveyand quot;. We were told the fee was not refundable if we didn't subscribe with ADT neither was the $99.00 fee applicable to our initial system cost. We told the ADT rep that we wouldn't pay any up-front fees and at that time we were transferred to a and quot;supervisorand quot;. I'm not sure what this person supervises, but it sure wasn't customer service. This and quot;supervisorand quot; was much more like a used car sales closer...and we were completely turned off by his manner and his unprofessional demeanor. Needless to say, we will no longer be ADT subscribers, and we certainly will not recommend ADT to our friends or business colleagues
Description of Work: No services were performed...on us at least.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Russell H.
02/2013
4.0
home security systems
  + -1 more
I had to push them to cover areas that I wanted covered and not just what they suggested!
Description of Work: Know what you need!
Rating CategoryRating out of 5
Yes, I recommend this pro
$100

Barbara K.
02/2013
1.0
home security systems
  + -1 more
Pass on this guy.
Description of Work: Their advertising manager came knocking on our front door ... newly constructed home in a new development. He was VERY PUSHY and could not understand our simple request to call and schedule an appt. He'd caught is in the middle of hanging a light fixture, we explained this to him and still we could not dislodge him from our front door. The man was very rude. He did eventually call and we scheduled a time to sit down with him, as we were in the market for a home security system. He arrived with a trainee salesman in tow and proceeded to give us a very smooth line of BS about how he was going to give us a really great deal on a home security system because he wanted to use our home as advertising in the new neighborhood. His "special" prices were higher than ADT thru Gaylord Security. The man tried to high pressure us into signing a contract with him that day and pretended to be offended when I said that I wanted to speak to his current customers in the neighborhood before making a committment. He finally left ... with a long face, trying to make me feel guilty about not signing with him. What a jerk! This man's slick, high pressure sales tactics and generally unprofessional behavior were a real turn off. If he's typical of their sales force I'd recommend that you run far, run fast. He PUSHED us into the arms of ADT/Gaylord Security. Buy your system from Gaylord (a salesman named Lee Rose) and you'll have a must better experience as well as receive good value for your money.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
1.0
responsiveness
2.0
punctuality
5.0


Jo-Anne and Curtis F.
11/2012
5.0
electrician, home security systems
  + 0 more
Fine
Description of Work: We bought a security system which they installed properly. A central vacuum system which we will in stall our selves as they do NO electrical. We have to hire an electrician for one plug with the vacuum. Prompt, kind ,clean, well spoken, professional, owner and worker.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Philip B.
11/2012
5.0
home security systems
  + -1 more
Very Well
Description of Work: Furnish and install a alarm system including all windows and doors, a remote switch, and their pulse computer system.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Gary K.
02/2012
5.0
home security systems
  + -1 more
Purchased a new home which already had Alarm system installed, however just not activated. Contacted Hometronics and within a few days my system was activated and working. They showed up on time and checked out my entire home system to include my doors, windows and ensured my security panel was properly wired and labeled correctly. Very pleased with their professionalism.
Description of Work: Activated home security system..

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Gary K.
02/2012
5.0
electrician, home automation
  + 0 more
One of the worst feeling you can have as a Home Owner is being out of town and getting an alert that a home invasion has taken place in your neighborhood. Even if you already have an alarm system installed, it's still a helpless feeling and you worry until you return home to see if everything is ok. Not wanting to have that feeling again, I contacted HomeTronics to install my Home Security Camera System. David Poser once again dispatched his team of professionals, (Jason, Max, and Jose) to perform the install. The team installed the system within a few hours, to include concealing all the cables. The system was tested and demonstrated, plus Jason even set up our system online and on our cell phones which allows us to view our home will away. Providing us peace of mind when away!
Description of Work: Perform labor to install Home Security Camera System.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Gary K.
02/2012
5.0
home theater design
  + -1 more
Having recently purchased a new big screen TV, I wanted the sound quality of a movie theater to accompany it. Once again contacting David Poser and the HomeTronic team, they provided us with the ultimate sound package. Now we truly can say we have a Home Theater!! The install team consisted of Jason, Max and Jose. Again, all wiring concealed in the walls and ceiling to produce a professioanal effect. Plus they laid down plastic on the carpet and protective covering on our furnishing, which reduced clean up time (which by the way they performed). After completion, Jason once again tweaked the system and programed the remote control and demonstrated the entire system. The sound effect is phenomenal. Now all we have to do is ensure we're not disturbing our neighbors while watching a movie,...but I can live with that :-)!!
Description of Work: Furnish materials and perform labor necessary to install upstairs Home Theater System.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,649

Gary K.
02/2012
5.0
home theater design
  + -1 more
Being impressed with previous work performed by HomeTronics, I contacted sales associate David Poser about installing a surround sound system in my downstairs family room. After describing the layout I was looking for, David researched all the necessary components to include wiring, speakers, subwoofer and audio video receiver to produce the exact effect I was looking for. David sent two of his professional installers (Jason and Max), over to complete the work. They showed up on time for their scheduled appointment and even wore booties on their shoes to ensure they didn't damage our new flooring. Needless to say, this alone made the wife very happy. All wiring was concealed in the walls and ceiling,...plus they took the time to tweak and adjust the sound quality and programmed the remote control. After the install, Jason took time to explain and demonstrate the entire system. Once again, "Outstanding" workmanship and professionalism.
Description of Work: Furnished materials and performed labor necessary to install downstairs family room surround sounds system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

    Contact information

    2470 N Decatur Blvd Ste 120, Las Vegas, NV 89108

    http://www.hometroniclv.com/

    Service hours

    Monday:
    8:00 AM - 4:00 PM
    Tuesday:
    8:00 AM - 4:00 PM
    Wednesday:
    8:00 AM - 4:00 PM
    Thursday:
    8:00 AM - 4:00 PM
    Friday:
    8:00 AM - 4:00 PM

    Licensing

    Bonded

    Insured

    Licensed*
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Home Security Systems,
    Stereo and Home Theater Systems,
    Electrical,
    Home Automation

    FAQ

    ADT Hometronics is currently rated 4.7 overall out of 5.

    Monday: 8:00 AM - 4:00 PM

    Tuesday: 8:00 AM - 4:00 PM

    Wednesday: 8:00 AM - 4:00 PM

    Thursday: 8:00 AM - 4:00 PM

    Friday: 8:00 AM - 4:00 PM

    ADT Hometronics accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, ADT Hometronics offers free project estimates.
    No, ADT Hometronics does not offer eco-friendly accreditations.
    No, ADT Hometronics does not offer a senior discount.
    No, ADT Hometronics does not offer emergency services.
    No, ADT Hometronics does not offer warranties.
    ADT Hometronics offers the following services: ADT Home security alarms, home theater systems, music systems, NuTone intercoms, and NuTone central vacuums.

    Contact information

    2470 N Decatur Blvd Ste 120, Las Vegas, NV 89108

    http://www.hometroniclv.com/

    Service hours

    Monday:
    8:00 AM - 4:00 PM
    Tuesday:
    8:00 AM - 4:00 PM
    Wednesday:
    8:00 AM - 4:00 PM
    Thursday:
    8:00 AM - 4:00 PM
    Friday:
    8:00 AM - 4:00 PM