AC Captain, LLC

heating & cooling contractor

About us

Our services include repair/replacement of heating and cooling systems, furnace tune-ups, boiler services providing the most efficient HVAC units. Why ACCaptain Our service techs are value-driven and highly trained A fully licensed and insured company 90 days workmanship warranty We provide a detailed cost breakdown We keep everything simple We are family business

Business highlights

8 years of trusted experience
Emergency Services Offered
Se Habla Español

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.950 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
98%
4
0%
3
0%
2
0%
1
2%


Rating CategoryRating out of 5
quality
4.8
value
4.7
responsiveness
4.8
Showing 1-25 of 50 reviews

Robert G.
04/2024
5.0
They were quick and efficient. Service man was knowledgeable and courteous.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Keith R.
12/2023
5.0
AC Captain responded immediately and was at the house within an hour.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

David J.
12/2023
5.0
Hector arrived on time and correctly diagnosed problem. Charged only the service fee. When furnace quit again on a Saturday, he came back and correctly found problem due to age of furnace, correctly explained the longer term fix that is needed and didn't charge us a 2nd time as it was a call back. We are very happy with AC Captain and Hector and will be sure to use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$100

James S.
12/2023
N/A
.
Rating CategoryRating out of 5

Sherry B.
08/2021
5.0
Ian called immediately on Saturday, even before I was finished on Angi. He diagnosed the problem over the phone and quoted a repair price that was less than half of Angi's fixed price. Set the appointment for Monday morning. Hector arrived on time Monday morning and repaired my AC unit very quickly. Hector was very professional and efficient. I would definitely recommend AC Captain. Their 5-star rating is well deserved. Thank you, gentlemen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$200

ELLIOTT C.
06/2021
5.0
This company is incredible! Had another company that came out and wanted to charge us almost double, and charge for every little thing. One call to A/C Captain and their technician Hector was there that day! Other company tried to tell me it would take two weeks to get a compressor. I ended up getting a brand unit with A/C Captain which we needed. Will only use them from here on out

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$4,700

Ruben B.
06/2021
5.0
I would highly recommend them .They spent 9-10 hours repairing someone else's mistakes. They didn't leave until the job was done to my satisfaction. They are fantastic.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Ron R.
03/2021
5.0
They arrived on time. Hector was very professional and knowledgeable.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$50

Janis H.
03/2021
5.0
Very good service

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Zoe S.
03/2021
5.0
Amazing experience with them, I am so happy to choose this company.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$5,500

Arnell M.
03/2021
5.0
Immediate, competent response to inquiry. Technician showed up, assessed the system’s operation and bid the job same day. Technician checked out entire unit thoroughly and reviewed service history to make sure previous work was in accordance to factory specs. Technician’s main concern was that the HVAC unit was operating correctly and that I understood how the system works with no pressure to sell upgrades, redesign the system, or add-on costly features. Excellent punctual service!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

James Y.
10/2020
5.0
Installed a new HVAC system quickly. Thank you for the quality service!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Craig k.
07/2020
5.0
He was super responsible. He got back to me quickly. He was able to go out and assess the issue in the evening and come up with a competitive solution. He exceeded my expectations and I would recommend!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Steve H.
05/2020
5.0
Great service, professional and courteous. Hector took care of my air-conditioning issue with very fair pricing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$260

Bonnie T.
04/2020
5.0
Outstanding service. Amin reached out with kindness and honesty. Hector and his brother, EXCELLENT technicians. I was short on money, they have financing. I highly recommend their service! Extremely satisfied!

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Troy A.
03/2020
5.0
Adam is very nice and very accommodating. I would highly recommend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

John V.
03/2020
5.0
Great job

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Debora B.
11/2019
5.0
This we re experts and fast. They really know their jobs and did not try to over charge as many do.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Lorene H.
08/2019
4.5
The technician came and completed the repairs in a timely manner. I am satisfied with the work.

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
4.5

Yes, I recommend this pro
$350

Lisa G.
07/2019
5.0
Best guys and they are life savers .Would suggest you hire them if you want great work and honest guys .

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Immanuel N.
06/2019
5.0
We were in trouble with our AC before we stumbled upon AC Captain. AC Captain was very knowledgeable, considerate, understanding & compassionate- to have such individual who actually cares makes a big difference. I had another contractor check my AC and the plan of action to fix was not the best & it was overpriced. I had to checkout another contractor & found AC Captain. AC Captain diagnosed our issue with so much ease, showed us what was wrong & the cause and fixed it successfully. I have the coolest home in town thanks to AC Captain 👍🏽 Thank you AC Captain!!! Keep up the good work- much appreciated

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Julie S.
06/2019
5.0
They were very efficient and was even early for the appointment time. I was contacted within 10 minutes of putting my request into Home Adviser. They were out the next morning. It was fixed within a couple hours.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
4.5

Yes, I recommend this pro
$225

Jamie E.
05/2019
5.0
I got an immediate call back to schedule an appointment. I had to adjust the time and they were very accommodating. When the technician arrived it was raining and he was still able to do the work and was very cheerful. A job well done and great customer service!

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$320

Janice H.
05/2019
4.5
A bit pricey but the problem was found promptly. It took several days to complete but when completed the unit works great.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$745

Cleo H.
04/2019
5.0
They were punctual, courteous, diligent and offered good advice. Would definitely recommend them and I would use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
    • 1(current)
    • 2

Contact information

10120 Crest Brook Place, Las Vegas, NV 89134

http://accaptain.com

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day

Licensing

Licensed*

Trade License Number
0083423
Trade License Locale
NV
Trade License Expiration
04/30/2026
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

heating & cooling contractor

FAQ

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Sunday: Open All Day

AC Captain, LLC accepts the following forms of payment: CreditCard
Yes, AC Captain, LLC offers free project estimates.
No, AC Captain, LLC does not offer eco-friendly accreditations.
No, AC Captain, LLC does not offer a senior discount.
Yes, AC Captain, LLC offers emergency services.
Yes, AC Captain, LLC offers warranties.

Contact information

10120 Crest Brook Place, Las Vegas, NV 89134

http://accaptain.com

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day