AAAA Allstate Overhead Door

A $69 coupon from you turned into a $399 job. What was the point of me sending $69 to you for a special offer/money off, when I was only allowed the $69, not the full value of the special offer? The workman had to confirm with his office before accepting the $69 against the full bill. The job was completed as I would have expected it to be for $399. Overall it left a bad taste in my mouth. See above.

All pricing should be confirmed up front and the client sign off in agreement. Like I said, I had no idea it would be this much is why you should always get a quote up front. I wanted to warn other consumers to get the quote before letting him do the work.

All work was done in a complete professional manner. Technician showed up on time, was very knowledgeable. The door no longer screeches when going up and down and doesn't stop or reverse direction unexpectedly.

A very good experience. I'll use them again.

It went great. The technician from AAAA Allstate Garage Door arrived promptly and did the work quickly and with impeccable attention to detail even adjusting little parts of the door system that weren't technically a part of the job.

Went well and was a great deal on the price compared to other companys way mor expencive. They sure gave a great price and product.

Replaced 2 springs because of stripped nut. It doubled original cost.

At 12:30pm the garage door spring snapped. After researching Angie's List and Home Advisor I came across A AAA Allstate Door Company and I'm glad I did. I called them at 1:00pm and by 3:00pm service technician Geoff was at our house replacing the springs. They were happy to honor discounts advertised and we are very pleased with this top notch, professional company and it's service technician, Geoff. I will hesitate to call them for any future door needs.

I purchased the new garage door opener on Angie's List from AAAA Allstate Overhead Door. AAAA contacted me within 24 hours and scheduled the work around my schedule. Installation went as planned. My purchase was a great value. I am very pleased with AAAA Allstate Overhead Door.

He recommended adding a second spring which I did not end up doing and he moved forward and finished installing the new spring quickly.

I will never ever look for this service again. I will look elsewhere. I am ****** that it's been almost a week and I still cannot get my motorcycle out of my garage because I can't get the damned door open. Here I was thinking I was getting a good deal on spring replacement. As I said before, I've never even received so much as a phone call let alone an email!

Ken, the Liftmaster garage door opener installer, was very efficient and knowlegeable. His skill was commendable.

Repair man was on time and professional. However he did not know I had bought a coupon and seemed unclear about what it covered. He charged me an additional $100 for the work he said I should get.

Jeff, the tech was GREAT! Came in and went straight to work. Never tried to up-sell, but made sure he explained why it was wise to have two springs instead of one. Showed me parts that had become disfigured and what the potential problems were if I ignored the problem. Only thing I wish I had known before hand was that they add 3% to the total if you pay by credit or debit card. I was okay with it simply due to the outstanding service that was provided and no up-sell attempts.

My appointment was supposed to be from 8-10 and he was here at 8:05. Paul came out on time. He was very patient. He was very understanding. He was nice. He told me what I needed to fix the garage door, but we decided that a new door would be better. I bought a new garage door from him and they are going to install it. He is great with people.

very good. the vendor was very helpful and communicated with us consistently.

Called for an approximate cost and scheduled an appointment. I immediately received a text informing me which technician would arrive. Technician called about 10 minutes later and arrived within 30 minutes. He was very professional, and the cost was exactly what I was quoted on the phone. Technician noticed that the cables were freying, so those were replaced as well.

Contacted AAAA Allstate Overheard Door for a Monday appointment and told them we got their name from Angie's List. We were set for a 8 - 10 a.m. time frame. Ken the technician called and stated that he would be there at 9:00. He arrived promptly at 9:00 a.m. and did a compete assessment of our garage door and recommended a turn-up as well as some replacement parts on the Lift-Master that were worn out and suggested that the wheels of the roll top door be replaced as well. He did an excellent job, was personable and took the time to show my husband some annual maintenance recommendations for using a garage door lubricant to help maintain the garage wheels and track. The garage door is like new and very quiet. Would recommend them to anyone. The only issue we had, is they don't take Credit Cards and we were not told this at the time of booking, and only accepted a check or cash. No problem with the method of payment, but it would have been nice to know before hand. Then when I decided to write a review, I noticed they have a special running for $89.00 for a garage tune-up and wheel replacement. I just recommend to Angie List users, that if you use the catalog to obtain names, you should also check the Angie's List website to see if the provider you have chosen is offering a special. Looks like we lost out on saving some money, but truly satisfied with the work. .

Ken, the technician, showed up a tad late, but apologized. Being that I called on a Saturday morning, he showed up the same day which is a plus in my book! He knew immediately what was wrong with my garage door. Not only did he replace the broken part, but he fixed the tension spring for only a labor charge, as I couldn't find my old receipt! (It seemed I used the company before). He said it would only take about 20 minutes, and he was in and out in just about that time! He was professional and personable! He didn't take advantage of me as some companies do with a female home owner! I would definitely use and recommend this company to all my friends. They are reliable and trustworthy! Thank you, Ken!!

The service went great! I now have nylon rollers on the large overhead door of my garage which are much quieter. The lift spring for the large door was replaced as well. The service professional also trained all of my remotes to work with the doors and lubed the rollers on the other smaller garage door. A great service call!

Very well, he explained everything and was very polite. I would defiantly use them again.

It went GREAT! They were on time! They looked at me when they spoke to me! They were educated and explained all the workings of the garage door. And they were enthuastic about it. I could tell they knew what they were doing and where happy doing it. After they replaced the spring, they inspected the rest of the door. Found 2 bolts that were missing from the track and replaced them. These two gentlemen were Great. They also gave me 3 types of marketing communications, that I could also leave comments on. And I will do this because people need to know about them. Congratulations to the company who has these two for employees. Congratulations to Angies List for providing such spectacular service. The customer service agent who helped me select a provider was also wonderful. I had selected and paid for a provider on my own.....which was the wrong service...the customer service person helped me seclet the correct one and then got my first purchase refunded. EXCELLENT SERVICE ALL THE WAY TO MY DOOR! Thank You Angie

My Liftmaster opener sheared off the top gear. I called on Friday and agreed to a Saturday service between 8 and 10am. David called to confirm he would arrive at 8:30am. He diagnosed the problem and gave me 2- options. Repair the gear assembly or replace the unit. We agreed that the 13 year old unit should be replaced. He honored the Angie's List price from the latest magazine and Big Deal price. Very professional installation, clean-up and set-up. I am a Low Voltage Contractor myself and appreciated the extra effort. I would use and recommend them again.

I'm careful of too many superlatives in any reviews because if they're too good they look like hype. But I can't resist: This is the best service call I've had in my home in recent memory. Allen and Eric operated like surgeons to replace the rollers, fix the broken mechanism and tune up the rest of it. Two guys with great attitudes and service so fast, I would not have thought it possible. As someone who's done customer service seminars and consulting for corporate America, I try to note the differences in consistencies of excellence. From great attitudes to being meticulous in explaining their actions, Allen and Eric's communication skills were at the highest levels. Frankly, I doubt that these two could be representative of any organization they work for. They are that good. If this company is only half as good, then you should be able to rely on them for top notch service.

Purchased a special through Angie's List to have a keyless garage entry pad installed for $100. After three days of not hearing anything from AAAA ALLSTATE Overhead Door, called their office. Talked to Garrett, who was very unprofessional and rude. The person that actually installed the keyless garage entry pad, Dave, was very professional and did excellent work. Dave is to be commended. Garrett should take a few lessons in remedial customer service.