702 Pools LLC

I AM USING ALL CAPITALS TO BRING ATTENTION TO 702 POOLS. THE FIRST 7 MONTHS WITH 702 POOLS WERE GREAT, BUT THEN SOMETHING TERRIBLE OCCURRED. THE 702 POOLS EMPLOYEES WHO ARE HIRED BY THE OWNER ARE NOT KNOWLEDGEABLE. THEY CHANGE FREQUENTLY TOO. I HAD TO PAY $1500 TO FIX MY POOL BECAUSE THE PH OF THE POOL WAS NOT PROPERLY MAINTAINED. IT PH WAS ALLOWED TO BE TOO ACIDIC. THIS RESULTED IN COPPER BEING STRIPPED FROM THE HEATING ELEMENTS AND IT STAINED MY ENTIRE POOL PLASTER PURPLE AND RUINED THE TILE. THE PEOPLE WHO REPAIRED STATED THEY HAD NEVER SEEN A PURPLE POOL IN 20+ YEARS OF CARING FOR POOLS. THE OWNER OF 702 POOLS, NICK, IS REFUSING TO TAKE RESPONSIBILITY. WHEN I BROUGHT THE PROBLEM OF STAINING TO HIS ATTENTION, HE DID NOT KNOW WHAT WAS WRONG AND STATED HE WOULD ASK SOMEONE. HE LATER RETURNED DROPPED SOMETHING IN THE POOL TO REMOVE METAL STAINING, THIS FURTHER LOWERED THE PH OF THE POOL AND A DIFFERENT POOL COMPANY TOLD ME HAD A COUPLE MORE DAYS GONE BY I WOULD HAVE LOST MY ENTIRE HEATER SYSTEM. I TOOK THE WATER FOR ANALYSIS AFTER I DROPPED IN 25 POUNDS OF BAKING SODA TO GET THE PH UP, BUT THEY TOLD ME I HAD "DEAD WATER" AND TO DRAIN AND REFILL MY POOL. NICK DOES NOT HAVE THE KNOWLEDGE HE SHOULD HAVE FOR SOMEONE WHO IS IN CHARGE OF POOL SERVICES. I AM NOW DOING THE CHEMICALS ON MY OWN. GUESS WHAT, IT IS NOT HARD AT ALL. AVOID 702 POOLS. PRIOR TO THE DAMAGE THAT OCCURRED I HAD TOO MANY WARNING SIGNS BECAUSE OF STAFF NOT CARING PROPERLY FOR POOL. THE COUPON OR GROUPON IS NOT WORTH WHAT IT COULD COST YOU AND NOW I WILL REPORT HIM TO HIS LICENSING BOARD TO GET MY MONEY BACK.

They are reliable and the water is clear.