About us
Business highlights
28 years of trusted experience
Services we offer
Amenities
Free Estimates
YesAccepted payment methods
Reviews
3.52 Reviews
Showing 1-2 of 2 reviews
Eric S.
03/2016
heating & air conditioning/hvac
+ -1 moreJanuary 2, 2016: Furnace wasn't working well and Mark Henry HVAC came out and said it needed replacing. Came out quickly and was nice while quoting over $4,000 for new unit. Put new unit in and was to come back within a day or 2 to replace humidifier that was part of system. Canceled next visit and said part was on order and due in one week. Next week said that part was due in next month. I waited patiently. (February 2016) When the month was up I called 4 or 5 times and got no response. I finally emailed a couple of times and Mark emailed back that they were very busy and wouldn't be available for another 5-6 weeks. I replied that I'd see them then! March 15, 2016: I emailed (after waiting the 5 weeks) and got no reply. I phoned and then finally got an email from Mark stating that they wouldn't be able to complete the project as they've had employee issues. I replied that I wanted a phone call and needed them to fix the problems with the new unit. No reply from Mark. He likes to bill, but doesn't like to work. I would use ANYONE BUT Mark Henry HVAC. Being lied to and put off for 2 months is outrageous. Now new system needs another service company to complete job.
Description of Work: Mark Henry HVAC replaced residential furnace unit. Promptly billed and was paid and would not come out again to finish job.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
$4
patricia H.
02/2016
heating & air conditioning/hvac
+ -1 moreunknown
Description of Work: He replaced my heater. Everything turned perfectly.
| Rating Category | Rating out of 5 |
|---|
Yes, I recommend this pro
Contact information
878 S. Dyer Circle, Incline Village, NV 89451
Service hours
Sunday:
ClosedMonday:
7:00 AM - 5:00 PMTuesday:
7:00 AM - 5:00 PMWednesday:
7:00 AM - 5:00 PMThursday:
7:00 AM - 5:00 PMFriday:
7:00 AM - 5:00 PMSaturday:
ClosedLicensing
Bonded
Insured
Eco-friendly Accreditations
LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Heating and Air Conditioning
FAQ
Mark Henry HVAC is currently rated 3.5 overall out of 5.
Sunday: Closed
Monday: 7:00 AM - 5:00 PM
Tuesday: 7:00 AM - 5:00 PM
Wednesday: 7:00 AM - 5:00 PM
Thursday: 7:00 AM - 5:00 PM
Friday: 7:00 AM - 5:00 PM
Saturday: Closed
Mark Henry HVAC accepts the following forms of payment: Check,MasterCard,Visa
Yes, Mark Henry HVAC offers free project estimates.
Yes, Mark Henry HVAC offers eco-friendly accreditations.
No, Mark Henry HVAC does not offer a senior discount.
No, Mark Henry HVAC does not offer emergency services.
No, Mark Henry HVAC does not offer warranties.
Mark Henry HVAC offers the following services: Heating and air conditioning. New systems and replacement. HVAC consulting.
Contact information
878 S. Dyer Circle, Incline Village, NV 89451
Service hours
Sunday:
ClosedMonday:
7:00 AM - 5:00 PMTuesday:
7:00 AM - 5:00 PMWednesday:
7:00 AM - 5:00 PMThursday:
7:00 AM - 5:00 PMFriday:
7:00 AM - 5:00 PMSaturday:
Closed