We do great work at a great price. Plain & simple, nothing fancy keeps our overhead low. Word of mouth keeps our business growing and our customers happy. Over 30 years experience in both residential and commercial plumbing, specializing in new construction, tenant improvements and repairs. We will always give you an up-front evaluation and honest opinion. We are plumbers, first and foremost, not salesmen. Give us a call and let us prove what we say: 'You've tried the rest, now try the best!'
Business highlights
16 years of trusted experience
Emergency Services Offered
Services we offer
Water heaters, Water softeners, faucets, garbage disposals, drains, re-piping, leak detection, plumbing repairs of any kind. Also new construction from underground to top-out. We offer 24 your emergency service, licensed in Henderson and Las Vegas, Nevada.
You cannot imagine how many times I have kicked myself for not joining Angie's List prior to hiring Village Plumbing. It is now June, 2013, I am a new member, and am delighted to have the opportunity to warn anyone who might consider hiring this totally incompetent plumber. I have never had a worse experience. As in another review here, Bob just walked off in the middle of the job! I should have realized Bob had no clue when he knocked holes in the adjacent walls in my living room and office while attempting to remove the old shower/tub. To make matters worse, like a two-year-old, he thought he could get away with it without telling us. He quietly left and went to Lowe's, hoping to repair the damaged walls, plaster the holes, and match the paint. Oh, wait ... it gets worse! He must have been nervous sneaking back in to cover up the damage because, OOPS, he spilled beige paint all over the blue wall in the hallway. He also managed to spill the beige paint on the tile floor, baseboards, and an Indian rug. Continuing on with this fiasco, he attempted to clean the paint out of the rug because I discovered the wet rug left to dry on the tile floor. Because I knew I needed Bob to finish the job, I didn't make a big scene about the damaged walls, ruined Indian rug, etc. If you can believe it, things went downhill from there. With the shower installation half completed, Bob just walked off the job. It took me about 6 weeks to get my credit card company to reverse most of the charges ... which they did willingly after they saw my documentation. The shower and faucet installations were completed by the tile guys. Of course, I had to pay them because Bob certainly wasn't around to live up to his contractor's obligations. The shower leaks and I put towels down to catch the overflow. I would never, ever recommend Village Plumbing to anyone. And why have I decided to join Angie's List at this time? Well, I need a competent plumber! I've recently discovered the baseboards are pulling away from the walls in the living room/hall which are adjacent to the bathroom shower. Looks like moisture is causing this problem. One more "gift" from Village Plumbing.
Description of Work: In August, 2011, Village Plumbing was hired to remove a bathtub and install a tiled shower and a new glass shower door. Bob was also contracted to install 4 faucets in two bathrooms and one new toilet. I gave Bob a down-payment of $1,500, while I was to pay for all the fixtures, hardware, tile, etc.
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$3,000
MATTHIAS S.
01/2012
1.0
plumbing
+ -1 more
We used Bob before and liked him very much so we thought we would call him again. We called and he said he could come over the same day so we scheduled him to come at 2:00 pm. He arrived early which was great, we showed him the job and left him to do his work. We heard him coming and going to get tools from his truck and my husband went to check the progress for the second time and to our amazement he had just packed up his tools and left without a word to us, gone like the wind, it was not quite and hour he spent trying to remove the old faucet which he DID NOT DO I gather the job was to hard for him. My husband called him to find out what happened and no answer we left a message and as of this morning NO call back. We will NEVER call him again and no one else should. What has happened to the honest hard working plumbers they are all out for the mighty doller and no service. We have tried quite a few plumbers and still have not found one that we can call back to service our home. Consumers beware of Village Plumbing LLC
Description of Work: Change out two old faucets in master bathroom.
Rating Category
Rating out of 5
value
3.0
professionalism
1.0
responsiveness
4.0
punctuality
4.0
Response from Village Plumbing LLC
We received a referral from Choice Home Warranty Company for this customer and when I arrived, I could not get an approval from the warranty company to do the work. I told the customer this and said I would not be able to do it without a proper authorization. Choice Home Warranty has owed my company $934 for over a year now and it had nothing to do with the work involved or with the customer. As with everyone else, I expect to get paid for my work. I am sorry this customer had the impression I could not do the work. MY impression was that I was not going to get paid for my efforts. Once I realized the customer was not willing to pay for the extra work involved over and above the price initially given, I chose to not do the job. I am in business to make a reasonable profit and I could clearly see that was not going to happen in this case. I am not obligated to anyone to perform work for nothing. He was never charged a dime for anything, so I don't know what this customer is complaining about!!
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Service Categories
Plumbing,
Drain Cleaning,
Natural Gas Lines,
Kitchen and Bath Remodeling,
Drain Pipe Installation,
Water Filtration and Softening,
Water Heaters
FAQ
Village Plumbing LLC is currently rated 1 overall out of 5.
Village Plumbing LLC accepts the following forms of payment: Check,Discover,MasterCard,Visa
No, Village Plumbing LLC does not offer free project estimates.
No, Village Plumbing LLC does not offer eco-friendly accreditations.
No, Village Plumbing LLC does not offer a senior discount.
Yes, Village Plumbing LLC offers emergency services.
Yes, Village Plumbing LLC offers warranties.
Village Plumbing LLC offers the following services: Water heaters, Water softeners, faucets, garbage disposals, drains, re-piping, leak detection, plumbing repairs of any kind. Also new construction from underground to top-out. We offer 24 your emergency service, licensed in Henderson and Las Vegas, Nevada.