Sunrise Service, LLC

Plumbing, Heating and Air Conditioning, Drain Cleaning,

About us

**We reply to in-app messages within 15 minutes M-F, 8:00am-4:00pm.** Proudly serving the Las Vegas and Henderson Valley for over 30 years with complete customer satisfaction as priority #1! Sunrise Service Inc. specializes in residential and commercial plumbing, heating, ventilating and cooling and is dedicated to providing the best possible solution for your home or business. You can count on us to provide you with a solution that fits your unique needs, and since we have installed thousands of systems in this area since 1993, we have earned a reputation for doing the job right the first time. Contact us by either requesting a quote or calling 702-568-5300.

Business highlights

31 years of trusted experience

Services we offer

Air conditioning unit installation, maintenance, and repair HVAC system installation, maintenance, and repair. Ventilation and duct installation, maintenance, and repair Thermostat installation and repair Indoor air quality products Furnace installation, maintenance, and repair Heat pump installation, maintenance, and repair Heater repair Air duct cleaning 24-hour emergency plumbing repair Water softener repair and replacement Full line pipe maintenance and repair Water conditioner and treatment unit repair and replacement Plumbing remodel Faucet installation and repair Garbage disposal repair and replacement Faucet installation and repair Toilet repair and installation Plumbing maintenance Sink repair and replacement Bathroom and kitchen remodels Drain Cleaning Sewer Line Repair Leak Detection & Repairs Water Heater Maintenance & Repair Gas Line Test & Repair Well Water Systems

Amenities

Warranties
Yes
Senior Discount

10%



Accepted payment methods

Check
CreditCard
Financing Available

Photos of past projects

Reviews

4.7251 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
81%
4
8%
3
3%
2
4%
1
4%


Rating CategoryRating out of 5
quality
4.8
value
4.4
professionalism
4.8
responsiveness
4.8
punctuality
4.8

Filter reviews by category

Showing 26-50 of 251 reviews

Peter L.
08/2017
4.0
plumbing, drain cleaning
  + 0 more
The first serviceman left a lot to be desired but the next 2 were excellent and fixed all our problems. I gave a B grade because the first responder was lacking.
Description of Work: Clogged lines

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Launa M M.
07/2017
5.0
plumbing
  + -1 more
It went very well, the plumber called when he was on the way and arrived as promised. performed the needed repairs in a professional and courteous manner. I had used this company before and they are easy to work with I had barely finished the Angie's List purchase and they called to schedule the repair.
Description of Work: Needed to have replaced the fill valve, water connection and handle replaced on my guest bathroom toilet. I had purchased the parts and had them ready for the plumber

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Sunrise Service, LLC
Thank you for the review. We are glad we were able to provide you with great service.

JOHN H.
06/2017
5.0
plumbing, water heater repair
  + 0 more
Work was done timely and professionally. Explanations were provided as to suggested work, the work that was done, and what future expectations might be. Cost was discussed in advance of the work being performed. Todd was great.
Description of Work: A variety of plumbing issues: replace kitchen faucet, fix leak in bathroom, repair toilet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,040

Response from Sunrise Service, LLC
Thank you for trusting us with your plumbing repairs.

Florencia L.
06/2017
5.0
plumbing, drain cleaning
  + 0 more
Very well !! Mike was very punctual and knowledgeable, with a courteous and professional attitude.
Description of Work: Water mixer

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Sunrise Service, LLC
Thank you, I will make sure Mike sees this review as well. We appreciate your business. Thank you, Casey Webb

Nicola C.
06/2017
5.0
plumbing
  + -1 more
Came when arranged and did a great job.
Description of Work: Installed a zero waste reverse osmosis system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Sunrise Service, LLC
Thank you for taking the time to leave us a review. We greatly appreciate the opportunity to work with you.

Andrew C.
06/2017
5.0
water softeners
  + -1 more
Their water expert, Todd, identified the issue after several troubleshooting steps and the water softener has worked continuously for the first time ever that we've had it. Very impressed with Todd's technical knowledge.
Description of Work: I've had a water softener that hasn't worked right for years. The visits by the warranty company would fix the issue for a couple days, then it would go back to not working again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Response from Sunrise Service, LLC
Thank you for giving Sunrise Service the opportunity to work in your home. Water softening and conditioning can be a tricky task at times for many plumbers in the area. We are certainly glad you gave us the opportunity to show you our knowledge and care of your home's water quality. We appreciate your glowing review as well. Thank you, Casey Webb

Susan M.
06/2017
4.0
plumbing
  + -1 more
They came out to unplug a toilet and then we asked them to look at leak in the shower. The shower is still leaking and when we turned on the shower, it didn't work. They did come out on a Saturday to make the shower work, but it should've been done right the first time.
Description of Work: $29 Plumbing Service Call Plus $50 Credit Toward Repairs

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$29

Response from Sunrise Service, LLC
We appreciate the opportunity to service you, and the opportunity to come back into your home to make the repair. Thank you, Casey Webb

James W.
05/2017
5.0
plumbing
  + -1 more
Completed all work in about 90 minutes.
Description of Work: Unclog one toilet, replace hardware inside water tank in second toilet, unclog garbage disposal in kitchen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,274

Response from Sunrise Service, LLC
We appreciate taking the time to leave us a review and giving us the opportunity to service you. thank you

Jon T.
05/2017
5.0
plumbing
  + -1 more
It went well. The problem was identified, repair parts were on hand and installed.
Description of Work: leaking toilet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Sunrise Service, LLC
Thank you

Lani A.
05/2017
5.0
plumbing
  + -1 more
Very professional, cleaned up upon completion, worked quickly but carefully. Installation of new sink looks much better than the old one!
Description of Work: Replace kitchen sink, faucet, and disposal.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Sunrise Service, LLC
Thank you for the opportunity to work in your home. Thank you, Casey

Gail S.
04/2017
5.0
plumbing
  + -1 more
Plumber was fine but prices were outrageous. $50 to replace a supplied flap? $150 to replace a $50 cartridge? $100 to put in a shower head? Update: The bill was $285 and they have agreed to give me back $172. I am very satisfied with that result.
Description of Work: Toilet flap replaced, supplied shower head installed, shower cartridge replaced

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Response from Sunrise Service, LLC
Thank you for your review. I have pulled out your invoice and will be giving you some credits back. We do not charge for customer supplied flappers or shower heads with any of our services. I will be reaching out to you today to further discuss any other issues we may have. I greatly appreciate you letting me know about this and will be discussing with my guys in length this week about avoiding these over charges. Thank you again.

Rachel S.
04/2017
5.0
plumbing
  + -1 more
Initially the replacement for the tub drain did not work properly but the company followed up and came out again free of charge to fix the repair so that it now works.
Description of Work: Miscellaneous plumbing work lik drain stopper, clogged sink and leak.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Sunrise Service, LLC
Thank you for allowing us the opportunity to insure your plumbing needs are taken care of. Thank you, Casey Webb

Rod L.
04/2017
5.0
plumbing, water softeners
  + 0 more
Very well, and very happy with service, Removal of old and installation of new equipment.
Description of Work: Water Softener and RO system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2

Response from Sunrise Service, LLC
Thank you.

JOANNA K.
04/2017
5.0
plumbing
  + -1 more
We supplied parts, because our bath is old, it took quite a lot of time to find correct trim kit. I felt the cost of installing was a bit high, even with the discount, & we supplied all the parts The good news is the plumber did a good job, the bath/shower fixtures look good & clean. The plumber did clean up after, which was great, the caulking was done very nicely.
Description of Work: install new trim kit on bath/shower combo

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$265

Response from Sunrise Service, LLC
Thank you for allowing us to service you.

John L.
04/2017
5.0
plumbing
  + -1 more
Diagnosed the problem and affordable solution
Description of Work: Leak in kitchen sink area

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Sunrise Service, LLC
Thank you much.

Jaclyn G.
04/2017
5.0
plumbing
  + -1 more
faucet was installed with no problems
Description of Work: replace a faucet

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Sunrise Service, LLC
Thank you

James K.
04/2017
1.0
plumbing
  + -1 more
Extra cost for services I had a deal from
Description of Work: Came to do plumbing work with big deal. Wanted to add extra cost.

Rating CategoryRating out of 5
value
1.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$29

Response from Sunrise Service, LLC
Thank you for the opportunity to service you. We apologize for any miss understanding. Our big deal was for a dollar amount off labor only. It is not always going to cover all of the repairs. My email us cwebb@sunrisehvac.com. I would love to hear more of your situation. Thank you again for the opportunity. Casey Webb

Dennis N.
04/2017
5.0
plumbing
  + -1 more
The technician was very knowledgeable and professional. He arrived on time, and completed the job faster than I expected. Admittedly, I would not have used Sunrise Service if it were not for the coupon deal. They were not as price competitive as some other outfits that were equally as reputable.
Description of Work: I needed a backflow preventer replaced.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Sunrise Service, LLC
Thank you for the opportunity to service you. We appreciate you and thank you for taking the time to tell us how we did. Casey Webb

Robert K.
04/2017
5.0
plumbing
  + -1 more
He went around to minimize my expenses. He fixed the problem. Everything went perfect.
Description of Work: They had to replace a handle in the shower.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Sunrise Service, LLC
Thank you.

Eugene B.
03/2017
5.0
plumbing
  + -1 more
Excellent, However the add said $79.00 dollars with a $200.00 credit toward labor. That is what the charge that went right to labor cost to replace one faucet on the kitchen sink. I supplied all materials. Kind of high cost for 1 hours labour. I had to pay an additional $55.00 to replace the strainer in the same kitchen sink.
Description of Work: Replace Faucet on Kitchen sink.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$134

Vicky R.
03/2017
5.0
heating & air conditioning/hvac
  + -1 more
For a trip out, $75 is primarily what it is. We don’t have any problem with them. We have been using them for 20 years.
Description of Work: They came to check on the heat. We purchased the house new and they were the ones who had originally put the system in. They have a little club that you belong to that cost a little over $100 a year. They come out twice a year before you turn on the air and before you turn on the heat to make sure that everything is okay. If something is wrong, they will fix it. If you join the club, you can be first on the list as far if you need any work, warranty of course comes first, but they will come out to your house. We’ve had them come when it was really hot and we needed air.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Thomas C.
03/2017
5.0
plumbing
  + -1 more
Mike was dispatched immediately, and spent well over an hour to get the toilet flushing. It was not quite right, so he returned the next day with more equipment and finally got it working like new. I will definitely call Sunrise when I need a plummer!
Description of Work: I called about a toilet not flushing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Sunrise Service, LLC
Glad we were able to get you flushing again. Thank you, Casey Webb

Lorena W.
03/2017
3.0
plumbing
  + -1 more
They ended up charging me a lot more. They over charge for what they do. They clean up well. They charge $480 for at toilet and I went out and bought one for $90 and had a plumber put it in. All they did was give me advise. They did the same thing we had done, and then said you need a new toilet.
Description of Work: Plumbing.

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

$214

Response from Sunrise Service, LLC
Thank you for the opportunity to service your plumbing needs. Our Price of $408 was for a comfort height brand name good flushing toilet. Not a $90 toilet kit. If you wanted to go purchase your own toilet we could have installed that for much less as well. I apologize if that was not made clear at the time of purchase. Thank you again for giving us a try.

Beverly M.
03/2017
1.0
plumbing
  + -1 more
Did not use Sunrise Service Inc. due to high estimate with Angie's List deal.
Description of Work: I purchased a $29 deal for $100 credit towards plumbing services. I needed 4 bathroom sink faucets replaced. I had already purchased the same faucets to be replaced, so all they had to do was replace the faucet. Their plumbing person Michael was pleasant answered my questions and then gave me a quote of $584. I told him I considered that high due to Angie's deal. He then quoted $356 including a 5% discount for using Angie's List. I told him I would get back to him. I called around and Sunrise was almost $100 more than if I called any plumber in town to replace 4 faucets, and didn't use an Angie's List deal. I have contacted Angie's List for a refund, which they have done. I am a long time Angie's List member and even though it sounds like a deal, sometimes it pays to do a little research before a purchase. This is no complaint about their work or their customer service, just the price.
Rating CategoryRating out of 5

Response from Sunrise Service, LLC
I'm sorry about your experience. Unfortunately Michael quoted you prices to replace the entire sink and faucets, not just the faucets. We do try to provide phone pricing whenever possible and requested but clearly we misunderstood your needs. We apologize for the inconvenience this has caused you. Thank you for the opportunity you gave us to service you Thanks, Casey Webb Plumbing Foreman

Katherine S.
02/2017
5.0
heating & air conditioning/hvac
  + -1 more
We had no complaints, the air condition worked beautifully over the years, we had no problems. For several years it was great. They would call and say "we need to come out". I'd say "Oh good, can you come this week"? They say yes and what day do you want us to come. I mean that's how it was and they slowly stopped. I don't know what went on.
Description of Work: They installed a system.
Rating CategoryRating out of 5
Yes, I recommend this pro

Contact information

7380 Commercial Way, Henderson, NV 89011

https://www.sunrisehvac.com/

Service hours

Sunday:
Closed
Monday:
8:00 AM - 4:00 PM
Tuesday:
8:00 AM - 4:00 PM
Wednesday:
8:00 AM - 4:00 PM
Thursday:
8:00 AM - 4:00 PM
Friday:
8:00 AM - 4:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

Licensed*

Trade License Number
0079086
Trade License Locale
Nevada
Trade License Authority
Nevada State Contractors Board
Trade License Expiration
06/30/2026
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Heating and Air Conditioning,
Drain Cleaning,
Water Heaters,
Water Filtration and Softening,
Air Duct Cleaning,
Sewer Cleaning,
Natural Gas Lines,
Drain Pipe Installation,
Wells and Pumps

FAQ

Sunrise Service, LLC is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 4:00 PM

Tuesday: 8:00 AM - 4:00 PM

Wednesday: 8:00 AM - 4:00 PM

Thursday: 8:00 AM - 4:00 PM

Friday: 8:00 AM - 4:00 PM

Saturday: Closed

Sunrise Service, LLC accepts the following forms of payment: Check,CreditCard,Financing Available
No, Sunrise Service, LLC does not offer free project estimates.
No, Sunrise Service, LLC does not offer eco-friendly accreditations.
Yes, Sunrise Service, LLC offers a 10% senior discount.
No, Sunrise Service, LLC does not offer emergency services.
Yes, Sunrise Service, LLC offers warranties.
Sunrise Service, LLC offers the following services: Air conditioning unit installation, maintenance, and repair HVAC system installation, maintenance, and repair. Ventilation and duct installation, maintenance, and repair Thermostat installation and repair Indoor air quality products Furnace installation, maintenance, and repair Heat pump installation, maintenance, and repair Heater repair Air duct cleaning 24-hour emergency plumbing repair Water softener repair and replacement Full line pipe maintenance and repair Water conditioner and treatment unit repair and replacement Plumbing remodel Faucet installation and repair Garbage disposal repair and replacement Faucet installation and repair Toilet repair and installation Plumbing maintenance Sink repair and replacement Bathroom and kitchen remodels Drain Cleaning Sewer Line Repair Leak Detection & Repairs Water Heater Maintenance & Repair Gas Line Test & Repair Well Water Systems

Contact information

7380 Commercial Way, Henderson, NV 89011

https://www.sunrisehvac.com/

Service hours

Sunday:
Closed
Monday:
8:00 AM - 4:00 PM
Tuesday:
8:00 AM - 4:00 PM
Wednesday:
8:00 AM - 4:00 PM
Thursday:
8:00 AM - 4:00 PM
Friday:
8:00 AM - 4:00 PM
Saturday:
Closed