Southwest Electric LLC

No contact from vendor; this market 89447 is hugely underserved by Home Advisor and similar companies; virtually no vendors respond to requests for professional help due to distance to 89447 from larger cities. I do not understand why there isn't a policy to upcharge for the additional distance, which I'd be willing to pay for up front if required to get an estimate, if the amount paid could be subtracted from the ultimate total if the vendor does the work for which they provided an estimate. There may be other aspects and other considerations, and they could be built into the cost of services provided, if the vendors would only respond. To be relegated to only local professionals is not always satisfactory due to cost (too little competition) and availability of service (too much lead time). Thanks

Nothing done

Electrician followed troubleshooting logic by checking power at the main electrical service panel, tightening up any loose wires. Then he followed switch logic and proved that power at switching was perfect. Then he moved to switch leg and found 2 ceiling can light fixtures with faulty factory connectors. He replaced connectors in 7 cans and restored power. Repair required entry into the attic space and took about 4 1/2 hours. All lights now operating properly. Electrician was very knowledgeable, professional and courteous taking time to explain his work.

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Excellent. The electrician, was on time, very pleasant, helpful and polite. The house was spotless when the job was completed. Tom Sarnelli is an ethical and honest businessman and we trust him with our safety and will be contacting him in the future for all of our electrical needs. Highly recommended!

A+ Recommended.

The technician who performed the work was more like a demolition artist. If you don't mind your house looking like a total disaster after work is completed then this is the company to hire! The price was right but remember "You get what you pay for"

The electrical outlets are working; I could have taken care of them myself if I had known that all I had to do was press a small button.

Work was performed. No consideration or respect for home. Didn't forewarn me before creating a huge mess of wood shavings and other debri from working up in ceiling. He could have given me the chance to spread plastic but didn't. I have all new carpet, the dust, wood chips, ceiling material and pieces of insulation were all over everything. The company itself provided good service as far as contacting me right away and setting up the appointment I needed. Just didn't care for the attitude of the electrician or the mess he left. I paid $160 for two hours, pretty pricey for a sarcastic attitude and a mess. He did install the four hall lights as I wanted. But, I went upstairs to check progress on the two hall lights being installed and he had just finished installing the one in the picture and as you can see he installed it offset from the opening from the old recessed light stating that there wasn't enough length of wire left by original electrician (1975). Well, I can understand that, but isn't that something you determine before you move forward and install a light and leave a big hole in one's ceiling???? When I saw it, he was rude and said "you wanted the light installed, I guess you have some drywall repair to do" One more thing. I have 3 small dogs, and I had to constantly follow behind him and close the man door to the garage as he was going in and out and kept leaving it open!!!! The automatic garage door was up so he had access to his truck. Again, no respect. The more I think about it the madder I get, so I will just stop.

The electrician came back a second time and was very professional. We discussed in detail what my concerns were and added more to the original project. I received a quote within 24 hours. I appreciated the courtesy of a return visit. I was able to make a better decision on what should take priority.

I wasn't able to make the appointment myself so I asked my daughter to be there for me. I was told the electrician who came to my house was polite and got right down to business. Within a few minutes he diagnosed the box and asked about any concerns about the rest of the house. The solution was telling her how to fix the other issues. He also pointed out a problem which needed to be repaired but never offered to make an appointment to come back. The gentleman also stated that a diagnostic email would be sent which was never received. It's been over a month since the appointment and still no email. I'm a little disappointed in the lack of follow up.

The electrician, Tom Sarnelli, worked very fast and was knowledgeable. He communicated well with me throughout the whole time he was there doing the work.

Extremely well.

The workers were courteous and professional. The work was done in a clean and timely manner. Friends who have seen the job are very complimentary.

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Originally the permit for the City of Henderson (offices only open 4 days a week until 4 p.m.) was left-off and the completion of the work had to be rescheduled for NV energy. But, overall the work went well. They showed up on time and we are satisfied with the workmanship.

unknown

Provider arrived on time and performed the work as requested.

The job they did was ok. Was not prepared to finish the job,. Was more concerned on getting paid and going to another job to get it started

Southwest Electric explained the process of how the box was run from an existing line in house. Showed me how to run an extension cord from box in order to leave the cord in place if necessary and seal the box to protect from weather. I'd recommend their service to anyone needing electrical help.

The installer was a little late although they did come a day earlier then originally scheduled which was fine. The office did call and let me know he was going to be late as well. He only brought a four foot ladder so I let him use mine. I would not recommend them..

The provider said that we had to have a contractor to do some work before he could complete his job and he recommended someone. Mr. Sarnelli partially installed the lighting and then we had to wait for the contractor. His job was completed in a timely manner and it looks nice. Our only complaint is that, while going into the attic to run wiring, one of his helpers allowed a lot of the insulation to escape into a walk-in closet. We had to completely empty the closet and clean everything. Mr. Sarnelli apologized and gave us two extra bulbs.

Our new (old) home in Las Vegas needed some significant lighting and wiring upgrades so we asked our general contrator/handyman if he knew of a good Electrician. Without hesitating, he referred us to Tom Sarnelli at Southwest Electric and Solar. "Tom is the best electrician in town," he noted. "You won't find anyone better." With that strong recommendation we called Tom and had him come out to give us an estimate. Tom reviewed what we needed done, made some recommendations on how to best proceed, and gave us a very reasonable estimate. We hired him on the spot and he started the work almost immediately. In just a few days he completely prepped our home for two new audio/video systems, installed multiple ceiling fans, and upgraded several fixtures. He also worked directly with our video installer to ensure he was putting outlets and junction boxes in the right places. Put simply, his work was outstanding. We were so pleased we had him come back and install a dozen new ceiling lights in our family room and master bedroom. He even called us back one evening at 1000 pm to help us troubleshoot an air conditioner thermostat problem. Both my wife and I were impressed by the quality of Tom's work, his professionalism, organization, and customer service. Looking back, our general contractor was right. Tom is the best, and we strongly recommend him for all of your household or business electrical work. Give him a call at Southwest Electric and Solar.

I have used Morris Park Electric for the past 10 years and Tom is amazing - his service is excellent and reasonably priced. I couldn't be happier and he is my go to guy for anything electrical. He saved our house from an electrical fire when another unlicensed contractor had wired the microwave into a 110 line. Great customer service and response.