Nevada Outdoor Living

Seriously a company where the right hand doesn't talk to the left, or they just use each other as an excuse for not being punctual or professional. We had a standard, plain rectangular detached island w/ grill & burner installed. It took close to 2 months for the project to be complete. They don't show up for appointments, or show up extremely late and unprepared. I personally found the installer and the electrician rather rude and chauvinistic but my husband didn't seem to have near the problem that I did so I let him handle the interactions with them but they didn't show up on time for appointments with him either. That being said, the finished product is of decent quality and appearance but we didn't order anything overly complicated. I would not recommend this company.

Overall I'm very pleased. The design and installation went exactly as planned. They also put me in touch with a plumber since I needed to run the natural gas line, as well as coordinated all the electrical work. My only issue is that the agreed upon design was not what was initially provided by the salesperson to the fabrication department. The guys responsible for building the outdoor kitchen believed there to be stucco on two sides and began building to that specification. However I had requested and paid for stack stone, which requires a slightly different dimension. Even though they had started building the pieces in their warehouse, they had to change the construction to accommodate the extra thickness of the stack stone. This delayed the installation by a few days. Of course, they fixed this before they delivered the components to my house, which is a good thing since they had to use a crane in order to get the two large heavy pieces over the back wall. In order to avoid surprises, my recommendation is to closely monitor the fabrication process to ensure that the pieces do not get delivered only to find that they are not what you had agreed on. Having said all this, I would still highly recommend the quality and professionalism of the entire team, As I am very pleased with the end result.

He did not call us. We called him to remind him and again he said he would call us. He did not. Then we went back to store and he did not even recognize us. We just left. So we ordered the same item online and got it cheaper ($289 free shipping, no tax) than his estimate. Thanks but NO THANKS!

Called and spoke to Brandon and asked for an appointment to get 3 fire pits serviced and repaired. He said he would forward and someone would get back to me. Called again about a week 1/2 later, gave detailed information including my address. Was told someone would get right back to me. Still no response. I guess fire pit repair is low on their priority list. Too bad. I will find someone else to do it AND re-do my outdoor kitchen this Spring.

Best price around Vegas for the grill. Checked others ( Galaxy) and found Nevada Outdoor Living to be $300 cheaper.

Excellent. Tim Holleran provided excellent service.