Construction And More LLC

To All Concerned! I went into contract with your company on 9 Oct 2024, to have my kitchen remodeled by your company, by paying $1000.00. This exciting project started on 14 Oct 2024. I was told by Jonathan Pruneda and his sales associate Greg that this project would take anywhere from 4 to 6 weeks and now we are on week 11. First error was demolition day their demo team demoing a section of my kitchen that was not ever included in the initial contract, and I insisted that I was not going to pay for these cabinets to go back up to tear them back down because we are having a room added, but I did. Once the demo was done Mr. Pruneda, came right on over for the $28,000, check for materials. Then they claim I never mentioned that I wanted lighting under my cabinets and Mr. Pruneda said it was not in the contract so, I had to pay additional for that….ok fine no big deal. Once the water line for my sink got complete then the electrician took care of the electrical, they sent their sales associate Greg, out for the yet another payment in the amount of $10,000. Then the $6,000 check was picked up. The project began to move right along until it wasn t and that s when all the excuses started to come!! Week 9 into 10, there was no movement happening in my house by this company. Jonathan s partner Todd Bull was taken care of countertops and stated to me that his (sub-contractor) could get my countertops in and fabricated by Saturday, 14 Dec 2024. Well, Saturday came and gone without me having countertops. No call or text from Todd Bull. When I called Mr. Bull, I got yet another excuse. He said that Marble Express (where I picked the porcelain slabs), sent the wrong slabs and they didn t notice until Friday, 13 Dec 2024. When I was told it would take 3 to 4 days to fabricate….making delivery Saturday. Then my husband talked to Todd, and he promised someone would be out at our home on Monday 16 Oct 2024, no one showed up. I texted Mr. Bull and Mr. Pruneda and no answer. My husband texted Mr. Bull and Mr. Pruneda, and still no answer. With this said….each time a stage of the project was done or almost at completion they didn t have a problem coming to my home to collect payment, which I have attached for viewing. We had each payment on time. As far as I am concerned this is an untrustworthy company and your words are just words. Empty promises! I will have to take this complaint further if my home is not completed by the end of this week.