Assured Pool & Spa Service

Pool and Spa Service

About us

We DO NOT provide services such as pool remodels (re-plaster, tile repair, pebble tech repair, decking). We do not work on above ground pools or spas. Assured Pool & Spa Service: We have been servicing the Las Vegas/Henderson area since 1983 and are family owned and operated. We provide monthly pool service and a wide variety of repairs and equipment installation.

Business highlights

42 years of trusted experience

Services we offer

Assured Pool & Spa offers a variety of services, including pool maintenance, all repairs, equipment installation, and much more! We are licensed, insured and maintain a technician license. We want to make sure that the customers we serve are not only taken care of, but also 100% satisfied. We understand that pools are an extension of your home and we take pride in the services we offer. We do charge a service fee however, that fee is waived if we complete the repair.

Services we don't offer

Pool Re-models - re-surface (plaster or pebble tech), tile, concrete and decking. Above ground pools (doughboy, vinyl liners). We cannot perform leak detection that requires testing the underground plumbing.


Accepted payment methods

Check
CreditCard

Photos of past projects

Reviews

5.059 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
97%
4
2%
3
0%
2
0%
1
2%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Filter reviews by category

Showing 51-59 of 59 reviews

Gerald N.
05/2020
5.0
pool cleaners
  + -1 more
Great company to do business with.
Description of Work: HEATER INSTALL
Rating CategoryRating out of 5
Yes, I recommend this pro

Daniel L.
05/2020
5.0
pool cleaners
  + -1 more
Appreciated their referral
Description of Work: Above ground spa. Referred me to another company they said was better equipped to work with above ground spas. Thought that was very professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Assured Pool & Spa Service
[Member Name Removed], We were happy to refer you to the appropriate company to assist. Sharon

Rhonda O.
01/2019
5.0
pool cleaners
  + -1 more
very well am happy so far
Description of Work: pool service

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Response from Assured Pool & Spa Service
[Member Name Removed], I really appreciate you taking time from your busy schedule to let us know things are going well. Sharon

JOHN C.
06/2016
5.0
pool cleaners
  + -1 more
Well
Description of Work: Clean Pool and check chemicals...add if needed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Response from Assured Pool & Spa Service
Thank you for taking the time to provide us with your thoughts on how we're doing.

Scott E.
06/2016
5.0
pool cleaners
  + -1 more
Perfect in all ways.
Description of Work: Completely cleans all pool needs including chemicals. Always points out needs and issues. Wonderful owners and professional in all ways. Service Excellence in all ways. I wish other services were half this company's performance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Response from Assured Pool & Spa Service
Dear Mr. [Member Name Removed], Thanks for your kinds words and the time you took to share them with us. It is great to hear, that you are happy with the service we provide. Rest ensured, that we will share your comments with the entire Assured Pool & Spa team.

Vernon G.
03/2016
5.0
pool cleaners
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Vernon G.
03/2016
5.0
pool cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from Assured Pool & Spa Service
Mr. [Member Name Removed], We have reviewed your rating of Assured Pool & Spa and we greatly appreciate that you took the time to fill it out. Customer satisfaction is our number one priority! Thank you, Sharon

Laurence K.
03/2016
5.0
pool cleaners
  + -1 more
unknown
Description of Work: Assured pool what I need to recover my pool after a theft of equipment and restore the pool to usable form. They were quick to respond and complete in accessing the problems and what assets were needed. They kept us informed with picture and when the equipment would be installed. They were very upfront with cost. They layed out a schedule and stuck to it. Assured Pool and Spa Service were easy to work with, thankful we found them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,500

Response from Assured Pool & Spa Service
Mr. [Member Name Removed], Thank you for your recent review we really appreciate hearing about your experience. It is very important to us that we provide good customer service and that you the customer is satisfied. Sharon

Thomas G.
06/2015
5.0
pool cleaners
  + -1 more
I have been using Assured Pool & Spa for 5 years and they never disappoint. Always show up on my scheduled day I never have to worry. They really do mean all you have to do is relax and we take care of the rest! My pool sparkles! Prior to switching pool companies I was with another who showed up when they wanted to and never the same day. Come to find out they were not licensed or insured. So while others may be cheaper there is a reason they are cheap.
Description of Work: Over the last 5 years they have provided weekly year round service on my pool and spa. I have had to have a heater and filter replaced and they are honest and keep cost to a minimum.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125
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    • 2
    • 3(current)

Contact information

154 Rocky Star St, Henderson, NV 89012

http://assuredpool.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 4:00 PM
Tuesday:
8:00 AM - 4:00 PM
Wednesday:
8:00 AM - 4:00 PM
Thursday:
8:00 AM - 4:00 PM
Friday:
8:00 AM - 4:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

Licensed*
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Pool and Spa Service

FAQ

Assured Pool & Spa Service is currently rated 5 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 4:00 PM

Tuesday: 8:00 AM - 4:00 PM

Wednesday: 8:00 AM - 4:00 PM

Thursday: 8:00 AM - 4:00 PM

Friday: 8:00 AM - 4:00 PM

Saturday: Closed

Assured Pool & Spa Service accepts the following forms of payment: Check,CreditCard
No, Assured Pool & Spa Service does not offer free project estimates.
No, Assured Pool & Spa Service does not offer eco-friendly accreditations.
No, Assured Pool & Spa Service does not offer a senior discount.
No, Assured Pool & Spa Service does not offer emergency services.
No, Assured Pool & Spa Service does not offer warranties.
Assured Pool & Spa Service offers the following services: Assured Pool & Spa offers a variety of services, including pool maintenance, all repairs, equipment installation, and much more! We are licensed, insured and maintain a technician license. We want to make sure that the customers we serve are not only taken care of, but also 100% satisfied. We understand that pools are an extension of your home and we take pride in the services we offer. We do charge a service fee however, that fee is waived if we complete the repair.
Pool Re-models - re-surface (plaster or pebble tech), tile, concrete and decking. Above ground pools (doughboy, vinyl liners). We cannot perform leak detection that requires testing the underground plumbing.

Contact information

154 Rocky Star St, Henderson, NV 89012

http://assuredpool.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 4:00 PM
Tuesday:
8:00 AM - 4:00 PM
Wednesday:
8:00 AM - 4:00 PM
Thursday:
8:00 AM - 4:00 PM
Friday:
8:00 AM - 4:00 PM
Saturday:
Closed