Act 3 Estate Sales, LLC

I recently had the traumatic necessity to down-size from a 4 bedroom house to a two bedroom apartment. I went on Angie's List and found "ACT 3 ESTATE SALES LLC". The company is out of Henderson, Nevada and services the Greater Las Vegas Area. I called the service and spoke to the Owner/Manager, Jayanne Courser, and was immediately put at ease. We subsequently met to go over the contract and when I left I felt an overwhelming sense of assurance that I was in very good hands. I can say without equivocation, "The entire experience, from start to end was all I thought it would be and much, much more. Jayanne and her staff went far beyond my expectations. Their professionalism, sensitivity, and their "real" concern for detail left me in awe. The whole experience left me once again profoundly appreciative that there really is honesty and caring in business, even in today's world. Thank you Angie's List for listing ACT 3 ESTATE SALES LLC, I give Jayanne, her staff, and this vital service "5 out of 5 stars" and recommend them very enthusiastically.

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Jayanne Courser came to my home and surveyed it as well as a storage unit of mine representing Act 3. We then agreed upon a date and I signed a contract. A few days later we agreed that the initial date was too aggressive. We changed the date to approximately 5 to six weeks later. On Monday 20 Oct 2014 the team led by Jayanne showed up as agreed. After a brief tour of the home they unloaded their tables and started unloading some of my boxes in the garage onto their tables. They were very fast in their discovery of everything I wantd to sell. Early Monday afternoon they quit working for the day. Only 6 hrs of work but in that time frame they were successful in filling tables with items. The next day I hired some day laborers to assist the Act 3 team with my storage unit. My expense. While we were unloading the storage unit I received a phone call from Jayanne stating that she did not want to be the bearer of bad news but they were not going to do the sale. They were quitting. I told her I would be at my house in 15 minutes and we could talk about it. When I arrived she was sitting at my kitchen table with my daughter and the rest of her team. She said they were quitting because she didn't think she could make any money. Keep in mind that I live in one of the three most affluent gated and guarded neighborhoods in the Las Vegas area. She basically started telling me what she thought she could get for everything and what her expenses were. (At this point I need to tell you that she told my daughter that she did not know about the storage unit. The very first day we met I personally took her there. ) She simply thought because of the address there were going to be more upper end products available for sale. I will recommend to everyone that you do not use Act 3 for an estate sale unless you want to be thoroughly disappointed.

I was very impressed by their service, efficiency, friendliness and professionalism. They did a great job through and through!

First, let me address cost. It did not cost me directly. Jayanne and Carol work on a commission basis. Their commission is 35% of everything sold, and this is the going rate for services of this nature. For the services performed, they were worth every cent for doing all they did to complete this job. My situation was such that I had to sell my house and move from southern Nevada. When I looked at all I had to move and divest myself of, I felt overwhelmed. Friends advised me to use on-line services to accomplish all this. This was certainly not anything I cared to do. I decided to locate someone specializing in estate sales and auctions Initially, this was easier considered than done. After a couple of unsatisfactory inquiries, I was fortunate enough to be referred to Jayanne and Carol, of T and L Estate Sellers. I cannot thank these two ladies enough for all they did on my behalf. Without their expert assistance and competence, I am certain things would not have turned out to my complete satisfaction. They handled all aspects of getting everything removed from my house. This included donating food I did not care to pack up and move, bringing in an auction service to remove all items that were not sold from the house during the two day auction, and seeing the house was left in a very clean and ordered state when all was completed. I recommend them without reservation, and with my highest compliments, for their care, consideration, and professionalism in doing all their work on my behalf. It was a joy and pleasure to meet and come to know them better during the time they spent doing the necessary work to complete this job.