Renslow Heating & Air Conditioning was established in 1994 to provide the highest quality home air comfort systems. In addition to the quality of our systems, we pride ourselves on honesty and integrity. As a family operated business, we aim to provide our community with the highest standards and affordability. Additional address - PO Box 2464, Fernley, NV 89408. Additional contact name - Brook A Renslow.
Business highlights
30 years of trusted experience
Services we offer
Sales, repair, replacement and installation for heating, air conditioning & fireplace.
Could not have been better. Awesome service, product and price. Have used them several times before and they keep getting better. Wouldn't use anyone else.
Description of Work: Installed New air conditioner.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
Donna A.
01/2016
4.0
heating & air conditioning/hvac
 + -1 more
unknown
Description of Work: Service Air Condtioner
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160
Steve S.
09/2015
3.0
heating & air conditioning/hvac
 + -1 more
unknown
Description of Work: started out OK then owner came out next trip and managed to keep finding all kinda stuff that needed fixin think in the future we will contact someone else.......
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0
Response from Renslow Heating & Air Conditioning Inc
Actually, on the first inspection/diagnosis the customer was informed of the faulty part and of components that may fail in the near future however the customer chose to only replace the faulty part at this time. Upon the next service call the part that failed was the part that we had warned him about on the prior visit. We are a very honest company with 22 years in a small community, we value our customers (new and long standing) and they value our integrity. We are sorry you felt this way.
Phil W.
01/2015
5.0
heating & air conditioning/hvac
 + -1 more
My Furnace stopped working on a Thursday at 2am. I found listing for Renslow here on Angies list and contacted them. They called me first thing in the morning on Friday to come take a look at the furnace. They advised me of what was wrong with it and that they could be back around 3pm with the part and have it fixed in about an hour. My furnace was fixed that day. I would recommend Renslow heating & ac to anyone needing work done and I will use them for anything I need done in the future! Thank you Renslow Heating & Air Conditioning Inc for the timely service!
Description of Work: Changed out furnace blower motor.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$330
Liz K.
12/2014
5.0
heating & air conditioning/hvac
 + -1 more
Technician was extremely professional and courteous. He arrived on time and worked diligently to repair our furnace.
Description of Work: Repaired heater, relit pilot light, cleaned furnace and changed filter.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
Travis R.
12/2014
5.0
heating & air conditioning/hvac
 + -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
J Tom J.
07/2014
5.0
heating & air conditioning/hvac
 + -1 more
unknown
Description of Work: Diagnosed and repaired my air conditioner. The owner performed the diagnosis and the repair and was cost conscious. I am quite pleased with his performance and demeanor.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Wayne G.
07/2014
5.0
heating & air conditioning/hvac
 + -1 more
unknown
Description of Work: I have a twelve year old system that had motor bearings out (very loud) Bearings aren't serviceable so replaced motor. Quick, easy, very happy.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Steven L.
06/2014
5.0
heating & air conditioning/hvac
 + -1 more
unknown
Description of Work: I had neglected central a/c and central heat units in a rental property. Renslow came out, inspected and serviced both units. I have forgotten the serviceman's name, but he was prompt, courteous, helpful, efficient, and thorough. The cost was minimal, and I will be calling them annually from now on.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Kathy W.
03/2014
5.0
water heater repair
 + -1 more
.
Description of Work: Replace a hot water heater.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Steve M.
03/2014
5.0
heating & air conditioning/hvac
 + -1 more
.
Description of Work: Installed AC system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,600
James C.
08/2013
5.0
heating & air conditioning/hvac
 + -1 more
Called Renslow after hours and left a message about my rental's A/C coil freezing up and that I would need service ASAP. It had occurred several months earlier and I feared a small refrigerant leak. Renslow contacted me at about 8:10 AM and was immediately available to service the A/C. That was a relief because it was the middle of summer and my renters were worried about having to deal with the extreme July heat without A/C. The Technician told me that diagnostic of the problem was $65 which was a reasonable price. After he had examined the system he called me back and found that filter at the air intake was improperly installed and that it was low air flow, high filtration type that caused air flow restriction resulting in the frozen coil. He informed me that the system itself was in good working order. He installed a high air flow filter and charged a final price of $97. Good service with immediate response. I would definitely use Renslow Heating and Air Conditioning again and recommend them to anybody in the Fernley area.
Description of Work: Diagnosed and serviced A/C system that had a frozen coil.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$97
Shirley L.
08/2013
5.0
heating & air conditioning/hvac
 + -1 more
The company called us first thing the morning after I left a message on their machine. We made an appointment for them to come out that afternoon and it was fixed in about an hour.
Description of Work: Our AC (heat pump) wasnt cooling, and the technician changed a relay.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Lawrence R.
08/2013
5.0
heating & air conditioning/hvac
 + -1 more
The tech was very good at finding and fixing the problem. It was the capacitor that had failed and a new one was installed right away.
Description of Work: I spoke to them in the morning and they said they would be here to address our air conditioner between 1 and 2 that afternoon. Infact they were on time, if not early. They fixed it in no time at all. Very, very professional.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$151
Steve C.
07/2013
5.0
heating & air conditioning/hvac
 + -1 more
Mr Renslow and Son arrived on time and immediately started to work.They were courteous, professional and had the installation completed in about 4hrs. Now I'm working comfortably at 72 degrees while it's 104 outside. I will definitely recommend them to others.
Description of Work: Installed new AC and repaired ductwork
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,243
Maria C.
06/2013
5.0
heating & air conditioning/hvac
 + -1 more
Originally I was looking to get a roof mount swamp cooler. Ended up discussing the pros / cons compared to a a/c unit. Furnace is from 1978 and would be cost effective to replace it at the same time as installing an a/c unit. Overall cost then became out of our budget for the meantime - project will have to wait about 6-9 mos. However I feel that he was review worthy because he was so exact and honest and knowledgeable. He broke down the costs of each option, gave me several options to choose from and showed me which ones made the most sense for me and why and how long it would take to recoup my cost on each. He also went as far as to tell me about the local gas companies rebate program for each model.
Description of Work: I received an estimate for services.
Rating Category
Rating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$4,500
Brian H.
05/2013
5.0
heating & air conditioning/hvac
 + -1 more
unknown
Description of Work: This company did us very well. They were timely, professional, well priced and explained all options to us at time of service. Had our ac condenser replaced. Went above and beyond with system checks and even replaced our air filter included in price! Wow - would recommend them to anyone needing ac work.
Rating Category
Rating out of 5
Yes, I recommend this pro
Keith Y.
04/2013
5.0
fireplaces
 + -1 more
Came out to clean and inspect our gas fireplace. Was very courtesy and right on time with a call about 15 minutes before he arrived.
Description of Work: Clean and inspect fireplace
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
don B.
04/2013
5.0
heating & air conditioning/hvac
 + -1 more
Contacting Renslow was easy and he returned my call quickly. Work was done as promised and without delay. They can to the job with all supplies needed to complete the job. I would recommend them to anyone.
Description of Work: Added duct fan to ducts in master bedroom to increase airflow especially during AC season. Also added a switch in master bedroom which was a good idea suggested by contractor.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$725
Irene D.
03/2013
5.0
heating & air conditioning/hvac
 + -1 more
Our furnace broke down on a Sunday afternoon during a very cold week in Reno, NV. I called Renslow's Heating and Air Conditioning out of Fernley, NV for help on Monday morning. We had worked with them before several years earlier and were quite happy with the service and expertise offered. That Monday morning, Renslow's was completely booked up with service calls so the owner of the company drove up to Reno (45 minutes away) after hours to look at the furnace. We weren't even charged for the service call! That is unheard of anymore!! After inspecting the furnace, he found the problem and we discussed the issues of repairing the unit or replacing it. The unit was 19 years old and made to most awful racket. After debating the pro's and con's of repairing or replacing my husband and I decided we would like to replace it due to the units age. We felt comfortable with our decision since Mr. Renslow didn't try to talk us into a new unit. He honestly said it could be repaired and still give us heat but we opted for the replacement because like an old car, once things start to go you never know when it will break down again. We were given three written options on the type/model of furnace we could choose to go with and was even given a best price for value option highlighted in the bid. We researched the options and prices listed and found them to be well within reason. After making our decision, we scheduled the installation for Friday at 9:00 a. m. We used a couple of space heaters we had to keep ourselves somewhat comfortable until the installation day arrived. Mr. Renslow and an apprentice arrived prompty and spent the next 3 - 4 hours installing the new unit. They were professionally attired, neat, clean and ready with a smile. They took care with our carpet near the furnace by placing a tarp down to prevent any accidental damage. After running the new unit for a while, the whole house was warm and welcoming again. No more space heaters! I highly recommend Renslowand quot;s Heating and Air Conditioning for any of your heating or cooling needs. Mr. Renslow is honest, prompt, knowledgeable and an expert in his field. You can't go wrong with choosing his company whether you live in Fernley, Fallon, Reno or anywhere else in between. For your convenience his company number is 775-575-2407. Sincerely, Irene and Jim Durand Reno, NV
Description of Work: Replaced a broken furnace with a new one.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,300
Karla S.
01/2013
5.0
heating & air conditioning/hvac
 + -1 more
Furnace was installed by another company about 5 years ago and has not worked properly since it was installed. Everytime the other company made a service call it cost me in excess of $200. Renslow Heating and AC responded within 1/2 hour of my telephone call and did a follow-up the next day. The furnace is now working perfectly. I am extremely satisfied with the work performed, the cost of the service and the professionalism of Mr Renslow.
Description of Work: The furnace kept throwing a fault during the night when temperatures were very cold. The furnace then would not light. I called Renslow Heating and Air Conditioning and they responded to my home within 30 minutes of my call. The tech (who is also the owner) listened to what was happening and, in order to not throw unnecessary parts at the problem, took apart and inspected those areas that could be causing the problem. He eventually replaced a part, and the furnace ran great throughout the day. We had the same problem that night, but he came right back out the next morning and made some adjustments, explained that the pressure changes during the cold nights was causing the problem. He made some adjustments to the furnace and it has run great since that time, even on the coldest night (about 8 degrees).
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$169
max B.
11/2012
5.0
heating & air conditioning/hvac
 + -1 more
The technician was prompt, very knowledgeable and timely on the service.
Description of Work: Had the air conditioner serviced.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Ben R.
05/2012
5.0
heating & air conditioning/hvac
 + -1 more
It was great. The tech showed up on time and got right to business.
Description of Work: Annual A/C service.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
Lee D.
07/2011
5.0
heating & air conditioning/hvac
 + -1 more
The entire experience went much better than I could have ever imagined. The installer was in and out in 5 hours. I barely knew he was here.
Description of Work: Renslow Heating & Air Conditioning installed an airconditioning unit in our house. I was very impressed when the initial estimate was done. Instead of just guessing, the technician looked at everything. Even pacing out the length of pipe he would need for the install. The estimate was the same as the final bill.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,300
Kenneth D.
12/2010
5.0
heating & air conditioning/hvac
 + -1 more
I obtained 4 proposals for this work. Brook's proposal best addressed what we wanted done at a reasonable cost. He was honest, friendly and very professional in all his dealings with us. We couldn't ask for a better experience. We were expecting company so even on short notice Brook completed the work prior to our guests arrival which was very much appreciated. The completed installation is very professional and looks as if was part of the original construction, not a modification to the original system. We are very pleased with Brook's work and highly recommend him for any Heating or Air Conditioning needs.
Description of Work: Brook obtained the required building permit, installed a 95% efficient gas furnace complete with venting, condensate pump and drain, gas piping from existing line and revamped duct supply so basement area is separate from the upstairs living area, installed a new duct to master bath and installed a digital thermostat with wiring. Brook also serviced the original furnace.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Heating and Air Conditioning,
Fireplaces,
Water Heaters,
Dryer Vent Cleaning
FAQ
Renslow Heating & Air Conditioning Inc is currently rated 4.9 overall out of 5.
Monday: 8:00 AM - 4:30 PM
Tuesday: 8:00 AM - 4:30 PM
Wednesday: 8:00 AM - 4:30 PM
Thursday: 8:00 AM - 4:30 PM
Friday: 8:00 AM - 4:30 PM
Renslow Heating & Air Conditioning Inc accepts the following forms of payment: American Express,Check,Financing Available,MasterCard,Visa
No, Renslow Heating & Air Conditioning Inc does not offer eco-friendly accreditations.
No, Renslow Heating & Air Conditioning Inc does not offer a senior discount.
No, Renslow Heating & Air Conditioning Inc does not offer emergency services.
Yes, Renslow Heating & Air Conditioning Inc offers warranties.
Renslow Heating & Air Conditioning Inc offers the following services: Sales, repair, replacement and installation for heating, air conditioning & fireplace.