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Freedom Plumbing

Plumbing, Water Filtration and Softening, Water Heaters,

About us

Owner Jeff Brown is located in Fernley and has been a licensed contractor for 7 years, serving northern Nevada.

Business highlights

18 years of trusted experience

Services we offer

Commercial and residential plumbing, irrigation, water heaters, water softners, bathroom remodeling. New construction

Services we don't offer

Wells

Amenities

Warranties
Yes


Accepted payment methods

Check
PayPal

Reviews

4.417 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
59%
4
12%
3
0%
2
18%
1
12%


Rating CategoryRating out of 5
quality
4.7
value
4.2
professionalism
4.5
responsiveness
4.4
punctuality
4.5
Showing 1-17 of 17 reviews

mike N.
02/2017
5.0
plumbing
  + -1 more
everything has been repaired.
Description of Work: tub handle cartridges went out, the plumber found new ones and installed them and showed me the old ones. He acts and talks very professionally and doesn't waste time doing the job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Darren A.
11/2016
1.0
plumbing
  + -1 more
I called this place and was told that I would receive a call the next day and someone would come out. So I didn't call anyone else since this is a local company and I wanted to support them. The next day there was no phone call. I called back and was told that it could be days before anyone called us. Thanks, but no thanks. I need someone that can be relied on to at least respond.
Description of Work: Leak in the shower spreading in the ceiling

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Ellen T.
09/2016
5.0
plumbing, water heater repair
  + 0 more
Excellent. Prompt, professional and trust worthy.
Description of Work: I am a real estate agent and have called on Freedom Plumbing on several occasions. They are always prompt in their response - even though they are incredibly busy. My issues are addressed and corrected. As far as how busy they are, I am a believer that there is no long line when the service is bad.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

mike N.
10/2015
5.0
plumbing
  + -1 more
He looked at the toilet, after I purchased a brand new one. I did not think the whole toilet had to be replaced, but I thought there was a crack in it. He spotted a bad seal, ran off to get new parts and in an hour, the job was done. No more headaches.
Description of Work: Fixed a toilet tank and a shower head. I was about to replace a toilet, but the guy found a leaky seal instead. They are pretty busy but they squeezed us in and got it taken care of in a an hour. Tremendous.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$108

debra N.
05/2014
2.0
plumbing
  + -1 more
unknown
Description of Work: I contacted them before working hours on a Friday morning. I was home all day waiting for a call. It came four days later. I work for a living as well. A courtesy call saying he couldn't come that day but set up an appointment in the future was expected.
Rating CategoryRating out of 5

Joseph U.
02/2014
5.0
plumbing
  + -1 more
Plumber was very quick and efficient.
Description of Work: Replace tub/shower fixture. Replace kitchen sink fixture Fix clogged dish washer hose

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Lorrie R.
01/2014
2.0
plumbing
  + -1 more
The plumber was supposed to call us back to set up a day and time and he never called. After two to three weeks went by with no call back, we called back again and this time a plumber came out to give us an estimate. He wrote down what he needed and was supposed to call us back with the cost of the job and never contacted us again.
Description of Work: We called this company (do not remember exact date but it was late summer)to have a plumber come out and give us an estimate on some work we wanted done.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
2.0
punctuality
2.0

$800

shannon R.
08/2013
4.0
plumbing
  + -1 more
got the job done but it was expensive 110 dollars for 15 minutes part was 20
Description of Work: replaced the intake in the toilet back

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$110

Jane C.
07/2013
5.0
plumbing
  + -1 more
The faucet no longer leaks. The wall where it was leaking has since pretty much dried out. He told me to use bleach to kill any mold that may have formed and things are back to normal for me. They came the day after I called in the late afternoon and arrived first thing in the morning to fix my problem. Very professional and told me exactly what needed to be done.
Description of Work: Assessed problem, turned house water on and off without any trouble, told me what he needed to do, replaced hose bib, cut hole in wall to repair the pipe leaking, recommended that I dry out the wall with a fan, and was done with the job in about 35 minutes. He also offered to take away the parts that were no longer any good. Very prompt and got right to work.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

David B.
05/2013
4.0
plumbing
  + -1 more
The faucets no longer leak nor does the sprinkler system. I'm presuming that the materials used will hold up over time. I was impressed that the plumber suggested an alternative to sweating on the pipes that is supposed to be as sturdy and will facilitate future repairs if necessary.
Description of Work: I made an appointment for an estimateq uote for services requested. The company representative didn't arrive at all, didn't call, nor did he try to contact me the next day. UPDATE: Approximately 2 weeks after the representative failed to keep the appointment for an estimate, I received a call from Freedom Plumbing stating that they saw my response in Angie's List and were sorry about not coming by as scheduled. They gave me an estimate over the phone and did arrive the next business day. The work was done promptly and at the price quoted. I had three hose bibs replaces and a leak in the sprinkler system repaired.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro
$360

Response from Freedom Plumbing
Unfortunate lapse in not taking care of [member name removed]. The customer was called and his plumbing problems will be taken care of ASAP.

Kelli A.
04/2013
1.0
plumbing
  + -1 more
It was a big waste of time. My husband ended up going into Lowes to buy parts and fixed the problem that we were having ourself
Description of Work: We drove very far down the back country roads to what showed up as the residence as we found out of Freedom Plumbing. We sat down the street and called the nummber listed. An older ladt answered and asked us uestions even though she could not answer them.She had us hold on without muting the phone so we heard the guy on the phone with someone else. When she got back on the line she took our name and number and said so in so was busy and will call us right back in a few minutes. We waited hours as we drove around as well as called other plumbers in town.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Freedom Plumbing
Our warehouse and office is off Main Street in Fernley. Since we don't have a retail business, there isn't always someone here. I'm so sorry the customer went to another address. It's unfortunate her call wasn't responded to appropriately. I hope that in the future Freedom Plumbing can be of service.

Valerie M.
04/2013
5.0
plumbing
  + -1 more
The technician arrived on time, solved the problem and was very courteous. He cleaned up the work area when he was done.
Description of Work: Toilet was leaking around the bottom. Old toilet was replaced with a lo-flow model and leak was repaired.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Cathy H.
03/2013
2.0
plumbing
  + -1 more
I had to pay the bill and finish the job myself
Description of Work: I was the owner of a rental in Fernley. There was some water on a part of the floor in the frontroom. They checked the garage & found the water heater & fernace were both there behind the wall. Instead of tracking the leak from the garage, 'they came into the frontroom to look. The tenants were leaving to go to work, & he asked THEM if they just wanted him to fix it & they said yes. So, he cut away & OFF- a 3' wide x 4' tall, section OUT of the wall, found mold, then fixed that problem. Never checked anyplace else to see if there was mold anyplace else, which there was, & then NEVER replaced the wall! I had NO idea, as the tenants wound up skipping out on us. By then the mold had spread to the adjoining cabinite next to the door to the garage & we had to not only replace that part of the wall, but had to treat & replace the entire section of wall in the frontroom! NEVER notified us, the owners, there was a problem but got all over us when we got the bill & did not pay it 'on time', as I was calling them all the time & never got a call back. I finally called & told them I was NOT going to pay them a dime til someone called me back, which they finally did. I asked them why didn't they at least leave the piece of wall that they had taken off & they said they 'thought' they did. This entire job was a disaster & that was the 3rd time I had used them that they screwed something up. They are incompitent & liars.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
3.0
punctuality
2.0

$360

Kevin G.
01/2013
5.0
plumbing
  + -1 more
The Plumber came about 2 hours before the dispatch committed..... was nice and friendly
Description of Work: The Plumber came about 2 hours before the dispatch committed..... was nice and friendly

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Freedom Plumbing
Thank you for taking the time to comment. I hlpe we can be of help in the future.

Dena L.
08/2012
5.0
plumbing
  + -1 more
Tech arrived and problem solved our issue...issue required the shutting down of our water heater which was not possible at the time. Tech rescheduled for a time that was convenient for us and returned to do the work. Work was completed in a timely and professional manner. I received a bill that I felt was more than reasonable...I will use this company again and would recommend them to anyone. Great service from beginning to end.
Description of Work: Tech repaired a leak in a pipe leading to our water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$200

Marty H.
07/2012
5.0
plumbing
  + -1 more
They were so friendly, fast and cleaned up everything nicely. They brought in the dishwasher for me and put it in and they even cleaned up the floor which was nice for me. They called to set up the appointment, there were here when they said they would be and they were very professional.
Description of Work: I used Freedom Plumbing to install a dishwasher and take out the one that did not work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ben A.
03/2012
5.0
plumbing, water softeners
  + 0 more
My overall experience with them was excellent! They did an excellent job and their prices are excellent!
Description of Work: I had Freedom Plumbing come to my home to install a water softener.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    P O Box 2038, Fernley, NV 89408


    Service hours

    Sunday:
    Closed
    Monday:
    7:00 AM - 5:00 PM
    Tuesday:
    7:00 AM - 5:00 PM
    Wednesday:
    7:00 AM - 5:00 PM
    Thursday:
    7:00 AM - 5:00 PM
    Friday:
    7:00 AM - 5:00 PM
    Saturday:
    Closed

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Plumbing,
    Water Filtration and Softening,
    Water Heaters,
    Drain Cleaning,
    Lawn Irrigation

    FAQ

    Freedom Plumbing is currently rated 4.4 overall out of 5.

    Sunday: Closed

    Monday: 7:00 AM - 5:00 PM

    Tuesday: 7:00 AM - 5:00 PM

    Wednesday: 7:00 AM - 5:00 PM

    Thursday: 7:00 AM - 5:00 PM

    Friday: 7:00 AM - 5:00 PM

    Saturday: Closed

    Freedom Plumbing accepts the following forms of payment: Check,PayPal
    No, Freedom Plumbing does not offer free project estimates.
    No, Freedom Plumbing does not offer eco-friendly accreditations.
    No, Freedom Plumbing does not offer a senior discount.
    No, Freedom Plumbing does not offer emergency services.
    Yes, Freedom Plumbing offers warranties.
    Freedom Plumbing offers the following services: Commercial and residential plumbing, irrigation, water heaters, water softners, bathroom remodeling. New construction
    Wells

    Contact information

    P O Box 2038, Fernley, NV 89408


    Service hours

    Sunday:
    Closed
    Monday:
    7:00 AM - 5:00 PM
    Tuesday:
    7:00 AM - 5:00 PM
    Wednesday:
    7:00 AM - 5:00 PM
    Thursday:
    7:00 AM - 5:00 PM
    Friday:
    7:00 AM - 5:00 PM
    Saturday:
    Closed