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Summit Cleaning Services

Carpet Cleaning, Upholstery Cleaning, Oriental Rug Cleaning,

About us

As a three year Angie's List Super Service Award winner (2013, 2014, 2015) and Northern Nevada's most experienced and reputable textile care experts, you can enjoy the most outstanding service experience ever, guaranteed! For over 32 years, our friendly, skilled technicians have provided quality carpet, rug, upholstery and tile care that is second to none, along with client education & support and the best guarantee in the business: Your smile...or it's FREE! We are fully certified by the IICRC up to the Master Textile Cleaner level and have been endorsed by the Marjorie Russell Textile Care Center of the Nevada State Museum, along with numerous local carpet and furniture dealers because of our ability to effectively clean and protect all natural and synthetic materials.

Business highlights

40 years of trusted experience

Services we offer

IICRC certified Master Textile Cleaning of: fine rugs & carpeting, natural stone, ceramic tile & grout, hardwood flooring, upholstery & leather, plus stone sealing & polishing, advanced fiber protection, stain and odor removal, repairs, and carpet dyeing, plus MicroSeal permanent fabric & fiber protection.

Services we don't offer

House cleaning, window cleaning, hardwood flooring sales or installation (cleaning and re-finishing services only)

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.943 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
2%
3
5%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.4
professionalism
5.0
responsiveness
4.9
punctuality
5.0
Showing 1-25 of 43 reviews

Rebecca P.
09/2017
5.0
carpet cleaners
  + -1 more
The company provided the best carpet cleaning experience I have had in the thirty years that I have owned my home. They called me a day before their visit and then called just before they arrived. They were punctual, informative, and very professional. There are stains on the carpet that I was certain would not come out (I have pets, so that says it all), and they disappeared with the care the technicians gave to their removal. I am using them again next time I need my carpets cleaned.
Description of Work: Carpet Cleaning and Stain Protection

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$265

Sarah A.
05/2017
5.0
marble & granite, floor cleaning
  + 0 more
Excellent! Stephen is very knowledgeable! Everything turned out better than when I originally bought my house!
Description of Work: We had our grout cleaned, the wood and marble floors polished, and our granite kitchen countertops polished.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Betty F.
04/2017
5.0
carpet cleaners
  + -1 more
Bryce was very professional, and did a very good job on our 30 year old carpets. We will definitely call summit for our next carpet cleaning
Description of Work: Carpet cleaning for 2 rooms

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Deanna B.
09/2016
3.0
carpet cleaners
  + -1 more
Ok. The cleaners gave me an oversight of their services and then cleaned the carpet. They went a too fast. My carpet has cleaning lines in it where they didn't seem to go over the lines.
Description of Work: clean carpet in bedroom

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

$180

Response from Summit Cleaning Services
This is an unusual and rare review for us, but one we take very seriously. When we followed up with this client, she expressed dissatisfaction with the job results. After discussing her concerns, I learned that, despite regular equipment maintenance, certification courses and thorough procedures used, lines appeared after the carpet had dried. This can occur for a variety of reasons, such as when a nozzle becomes clogged in the wand. Usually such results are noticed and corrected at the time of service, but the client indicated she did not notice it until after the carpet dried. Our normal response is to immediately schedule a re-service to correct any problems, which we did. The client thought that our technician might somehow be upset with coming back to correct this. I assured her that that would not be the case and that, while this is a rare occurrence for us, our desire is that she is completely satisfied...indeed smiling with our service and that we appreciate any opportunity to make things right. Hours before our scheduled arrival, she called to cancel. We rescheduled a second time with her and prior to our arrival, she cancelled again. We asked her to call our office to reschedule her appointment at a time convenient for her, but we have not yet heard back. I hope she does call, because this undoubtedly is a problem that we can correct and we want her to be pleased with our service.

Michael H.
05/2015
5.0
carpet cleaners
  + -1 more
Not you stereotypical carpet care company. These people were prompt, profeesional and did an excellent job. We will be using them in the future.
Description of Work: Cleaned carpet in three bedrooms.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

CC F.
03/2015
5.0
carpet cleaners
  + -1 more
They did a great job but, they were very expensive.
Description of Work: Summit Cleaning Services cleaned our carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Summit Cleaning Services
Thank you for your response, and for the opportunity to serve you. I am pleased that you were happy with the results. It is true that our price may be higher than some other cleaners in town, but be assured that you are not spending more for the same thing. We invest thousands of dollars annually in our small company to send all our staff, including office personnel to IICRC certification classes, where we learn the latest about fibers, flooring, and new cleaning products and procedures. We are one of only a handful of cleaners in the area that do so. This is important, because, for instance, if a stain resistant nylon carpet is cleaned with a product with a PH over 10, that alkalinity [Member Information Removed] damage the carpet's stain resistant properties...and void its warranty. MANY "PROFESSIONAL" CARPET CLEANERS DO NOT KNOW THIS!! As a result, carpets may look clean for a few months, but spots [Member Information Removed] never clean up as easily or successfully as they used to in such a case. We also invest in state-of-the-art equipment and the best cleaning agents and tools...and we work hard not to overbook our schedule, so we can take the time to do the job right the first time - usually doing 3-4 jobs per day, instead of the 7-10 jobs some companies schedule daily for a single truck. Higher price tag, maybe...better short term and long term results, with friendly, skilled and caring technicians...definitely! Thanks again for the opportunity to serve you!

Michael D.
09/2014
5.0
carpet cleaners, upholstery cleaning
  + 0 more
The service providers were punctual. They walked through the house took measurements and insured exactly what we wanted performed, then they gave their estimate. Once everything was agreed on they started to set-up and began cleaning the carpet. Steve the owner stopped by and explained some steps in detail and answered some questions. He watched his team perform their tasks and gave some direction if needed. During the cleaning Steve even took time to explain cleaning approaches to different types of textures and how each had their individual requirements. Rather interesting the guy knows his stuff when it comes to types of manufactured textiles and even furniture clothes and leathers. Steve has been in the business for many years, interesting enough not because there is money to be made, because he likes it. Imagine a guy doing something he likes, understands, and he performs it well; takes pride in cleaning rugs, furniture, and all types of textiles Wow. When they completed the task I looked it over, felt it, and inspected it. Looked good, felt clean, and they got it all. So, yes I'm going to call them again and yes I do recommend them.
Description of Work: Punctual, explained services, and gave estimate before performing task.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$285

CC F.
09/2014
5.0
carpet cleaners, marble & granite, upholstery cleaning
  + 1 more
Summit arrived on time and on schedule. Their office called the day prior to reconfirm the appointment. The crew called along the way to say they would be arriving on schedule. The owner showed up with two technicians. The first thing they all did was put on shoe protectors; then the owner, Stephen, showed his assistants the items to be cleaned. Stephen had been the one to give me my bid, so he knew "the couch". They moved the coffee table and Stephen explained what was going to be done. Before beginning to clean the sectionals and the ottoman, Steve and the guys put down tarps to protect my slate floors and carpets which had recently been cleaned, from any residue from the hoses. Next he made sure that all the equipment was operating just the way he wanted it for the raw cotton. Stephen explained that just the right amount of water needed to be used or the cotton could be ruined. First they vacuumed all the components, the bases, the seat cushions and the back cushions, all over and in all directions. When they began to clean the couch it was immediately apparent that their cleaning was going to make a huge difference! Our sectional couch was very dirty and had never been cleaned and now it was looking like new. I was so thrilled at how my sectionals looked after being cleaned. that I bought the MicroSeal for another $750. Normally I would only do something like that on new furniture but this cleaning was so good that I wanted to keep it that way. Summit came at 11 am and did not leave until 3;30 pm. Procedure was being explained and demonstrated though out the cleaning. Three men, using two hoses, took their time and did an excellent job. Everything from our entrance walkway to the couch itself was spotless. All the hoses had been carefully removed and the tarps folded so as not to spill anything out on the floors. All the workers were so professional, friendly and caring, it was a joy to have them in our home. They did some free carpet "corrections"for me that I am still waiting on the other carpet company to come back and do. The difference is impressive.(I took before and after photos of the carpet corrections, wish I had on the sectional couch)The next time I clean our carpets, I shall use Summit Cleaning - YOU GET WHAT YOU PAY FOR WITH SUMMIT! In short, I used Summit Cleaning for upholstery cleaning and learned a lot. Summit Cleaners may not be the cheapest, but I do believe they are the best!
Description of Work: Cleaned and protected a raw cotton 6 sectional sofa and matching ottoman. Cost was per the bid, no changes. Even the change I made, noted below, was noted on the original bid in the same amount and I was left material to read regarding all products to be used or considered.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$535

Lois W.
09/2014
5.0
carpet cleaners
  + -1 more
They came on a timely and gave us an estimate. Then came a few days later and cleaned the carpets. We were very pleased both with job done on the carpets and with the person who gave us the estimate and the people who came to did the cleaning. They all called before coming to let us know they were on their way both for doing estimate and the cleaning. We will definitely use them again.
Description of Work: Cleaned our living and dining room carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Roberta G.
09/2014
5.0
carpet cleaners, floor cleaning, oriental rug cleaning, upholstery cleaning
  + 2 more
We are very pleased with the results of all services. Mike and Josh did the cleaning and were very knowledgeable, courteous and efficient. They called about 1/2 hour prior to arrival to let us know they would be there. They were delayed getting to our house because of a previous job and called to let us know they would be a little late. Not a problem at all. The oriental rugs were removed from our home and cleaned in their plant, returned to us at a later date. All furniture was moved as necessary and moved back in place. The owner Stephen came to give us the estimates on all services and then scheduled the work to be done within our schedule. Stephen returned when the rugs were delivered and answered all our questions and made sure we were satisfied with the work. We will definately use them again.
Description of Work: Cleaned carpets, soil protector carpets, cleaned and sealed natural stone floors, cleaned leather sofas, cleaned oriental rugs.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,800

Christopher S.
07/2014
5.0
carpet cleaners
  + -1 more
Technicians Josh and Michael arrived on time (actually early; they had called due to finishing another home early to see if they could come earlier). They reviewed the process and pricing with me again and got started on the work. First they pre-treated all areas then rinsed and steamed (or used very hot water) to clean the carpets, then followed with the protectant and a raking. During the process, they discovered two places where presumably a pet had urinated at some point (I had never smelled it, but they explained the cleaning process could "draw out" stains and smells). I was surprised since I do not have a pet and was told when I purchased the house last year that the carpet was new. Needless to say, I was that much happier to have called Summit to clean my carpets - I now feel confident that the carpets are free of anything my husband or I, or anyone or anything prior may have left in the carpets. Josh and Michael were very professional and polite and answered all my questions. They also left a bottle of carpet spot remover behind and said if there were any issues with the carpet to give them a call and they would come back to fix it. I highly recommend Summit Cleaning.
Description of Work: Summit Cleaning cleaned and added protectant to all the carpet in a furnished, 2-story, 1864sf home.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$567.8

Barbara M.
05/2014
5.0
carpet cleaners
  + -1 more
It was very good. When I had a spot come back, they came back and didn’t charge me anymore. They were very good. They put on booties over their shoes and they were just very nice. I’ve already recommended them to a couple of people. They were thorough and fast. The rugs dried just in no time like totally overnight. They are just excellent. I would recommend them to anybody.
Description of Work: I used Summit Cleaning Services to clean rugs for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Maria B.
05/2014
5.0
carpet cleaners, ceramic tile, floor cleaning, upholstery cleaning
  + 2 more
Stephen contacted me and arrived within ten minutes of his call. We discussed what work was to be done and they started working. The carpets, tile and chairs look great. Stephen explained what he was doing throughout the entire time. We are very pleased with their work and professionalism. We will definately be using them in the future. They are more expensive than the $150, 5 rooms and a hall deal, but it was well worth the it. I have used the others and I feel confident now that our carpets, chairs and tile are clean and sealed for protection.
Description of Work: They cleaned the carpets and 6 dining room chairs. Cleaned and resealed the tile throughout the house.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,455

Jerry G.
03/2014
5.0
carpet cleaners
  + -1 more
Josh & Mike did the work. Very professional, efficient and tidy. The rugs look beautiful!
Description of Work: Cleaned carpet, 5 rugs & 3 pieces upholstered furniture.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$950

Paula G.
03/2014
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
The team that arrived at my home were extremely professional. They provided me with a folder of information and knowledgeably explained how they were going to treat my rugs. They also left me a bottle of spot remover for future accidents and warranted the spot resistance of the rugs for 6 months. Likely because it was raining at the time, when they first set down their equipment on my rug, it left a spot. They immediately started up their cleaning equipment and quickly removed the spot before proceeding with the protector application, carefully inspecting the rug to insure that there was not a "clean spot" showing on an otherwise new rug. Best rug cleaning/protector experience I've ever had. Will definitely call on them when it is time to clean these rugs and re-apply the protector.
Description of Work: They applied a protector to 3 new area rugs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Leah S.
12/2013
5.0
oriental rug cleaning
  + -1 more
They were really nice and thorough. They offer discounts for referrals too.
Description of Work: They cleaned my oriental carpet.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$375

Lucy C.
08/2013
5.0
carpet cleaners
  + -1 more
They did a very good job. They were very polite. They were prompt, on time, clean and well groomed. They were knowledgable about carpets and had competitive pricing.
Description of Work: They cleaned our main carpets. They also cleaned my father in law's carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Phyllis T.
08/2013
5.0
carpet cleaners
  + -1 more
They are great to work with. They are very professional, informative and I know that they know what they are doing. Stephen the owner is a professional and has written a book on carpet cleaning. He knows exactly what kind of carpet I have and what fibers are in the carpet and how to treat it. They have a 100% guarantee on their carpet cleaning and will redo the work until it is fixed or give you your money back. They are also extremely punctual, responsible and have great follow up.
Description of Work: They spot cleaned my carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Kim T.
08/2013
5.0
carpet cleaners
  + -1 more
They are the best! They are a little bit more expensive but it is totally worth it. They do a terrific job cleaning and getting all the spots out. They know exactly what they are doing. They are very reliable and call to let you know when they are coming.
Description of Work: I use them regularly for carpet cleaning. My house has a lot of stairs and the entry way stairs get used a lot.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

valerie W.
08/2013
5.0
carpet cleaners
  + -1 more
They are great people to work with and they do a wonderful job. They are extremely knowledgable about what they are doing and give great advice on how to protect your carpets. They are also very reliable and have competitive prices.
Description of Work: They clean our carpets regularly. They came out because our dog made a spot on the carpet which they were able to get out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Cheryl H.
08/2013
5.0
carpet cleaners
  + -1 more
They have always done a wonderful job. They are the only provider I use for carpet cleaning. I have used other providers in the past where the spots are back within 48 hours of the cleaning, with Summit the carpets stay clean for months! Ruth and Stephen are the most wonderful people; they are nice and pleasant. They are easy to work with and are very accomodating when scheduling.
Description of Work: They cleaned the carpets in our living space in the basement which were really bad.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$330

Jim D.
08/2013
5.0
carpet cleaners
  + -1 more
They were very professional and nice. I had some pet odors in the carpet that they were able to get rid of. They also showed up on time.
Description of Work: I had the carpets down stairs cleaned including two bedrooms and a hallway.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

DOROTHY A.
08/2013
5.0
carpet cleaners
  + -1 more
They were great! Their service and quality of work was excellent.
Description of Work: They cleaned my carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Alan B.
08/2013
4.0
carpet cleaners
  + -1 more
We were satisfied with their service.
Description of Work: They cleaned the carpets in our house.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Karen W.
08/2013
5.0
carpet cleaners
  + -1 more
They did a great job. They cleaned the rooms on separate occasions; the price was higher because we could not have the carpets cleaned at the same time. They were extremely thorough and professional. The owner was very approachable and is a carpet master. He understands the stains and was able to get a stain out from my dog throwing up which was difficult to remove. They are able to inform and advise you of what products to use on your carpets. He really knows what he is doing, my only complaint was that it was expensive but you do get what you pay for.
Description of Work: They cleaned our carpets in two bedrooms.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300
    • 1(current)
    • 2

Contact information

964 Lehigh Cir, Carson City, NV 89705

http://www.summit-cleaning.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
9:00 AM - 3:00 PM

Licensing

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Oriental Rug Cleaning,
Floor Cleaning and Waxing,
Marble and Granite,
Ceramic Tile,
Leather & Vinyl Repair,
Hardwood Flooring Sales and Installation

FAQ

Summit Cleaning Services is currently rated 4.9 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 9:00 AM - 3:00 PM

Summit Cleaning Services accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Summit Cleaning Services offers free project estimates.
Yes, Summit Cleaning Services offers eco-friendly accreditations.
No, Summit Cleaning Services does not offer a senior discount.
No, Summit Cleaning Services does not offer emergency services.
Yes, Summit Cleaning Services offers warranties.
Summit Cleaning Services offers the following services: IICRC certified Master Textile Cleaning of: fine rugs & carpeting, natural stone, ceramic tile & grout, hardwood flooring, upholstery & leather, plus stone sealing & polishing, advanced fiber protection, stain and odor removal, repairs, and carpet dyeing, plus MicroSeal permanent fabric & fiber protection.
House cleaning, window cleaning, hardwood flooring sales or installation (cleaning and re-finishing services only)

Contact information

964 Lehigh Cir, Carson City, NV 89705

http://www.summit-cleaning.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
9:00 AM - 3:00 PM