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Sierra Hearth & Home

Fireplaces, Appliance Repair, Home and Garage Organization,

About us

Family owned & operated.

Business highlights

39 years of trusted experience

Services we offer

Sales, service & installation - wood, gas, pellet, fireplaces & stoves, organizing & storage - closet, garage & office, window coverings - shutters, blinds, solar shades & drapes, vaccumn systems, outdoor patio heaters & grills.

Amenities

Free Estimates
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

4.02 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
0%
3
50%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.5
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Showing 1-2 of 2 reviews

Hunter A.
02/2018
5.0
appliance repair
  + -1 more
It went great!
Description of Work: He fix the gas stove.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Robert M.
10/2010
3.0
fireplaces
  + -1 more
I visited Sierra Hearth and Home store looking for a new pellet stove. The owners were friendly and informative of the products available. I received a price quote, and scheduled a pre-installation labor and material quote that went on time as well. I compared their quote with other companies around Reno and theirs came in the lowest on the price of the stove and labor. I made the purchase and waited for the stove to arrive. I did not receive a call that the stove was in, or for scheduling an installation. When I called to follow up, I found out then that the stove was in, so from two weeks out, I scheduled an installation to be done on Friday the 8th of Oct. On Tues the 5th I called to verify the install was still on schedule and was informed they would call me back if anything was different. I did not receive a call so I scheduled a day off from work to be there on Friday the 8th. I got a call on the 7th that they would be out on Monday the 11th to install the stove. I called back and informed them I had scheduled with them on the 8th and reconfirmed the installation, and they said they were sorry, but couldn't be there on the 8th and the earliest would be the 11th. Well this put us out again for another three days with no heat source. I was not pleased at all with the miss-communication and scheduling problem. On Monday, the installation crew showed up promptly and the installation was done professionally. The final expense came in lower than was quoted which was good, but there were some trim panels that were not available which are back ordered, and they said they will deliver them when they come in. The pellet stove seems to be working fine and it feels good to finally have some heat.
Description of Work: Purchased a new Mt. Vernon Pellet Stove. Had Pellet stove installed in rough opening of a remodel, new chimney pipe installed in existing pipe, test run pellet stove, and demonstrated operation and program settings.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$4,800

    Contact information

    2350 S Carson St Ste 1, Carson City, NV 89701

    www.sierrahearth.com

    Service hours

    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 4:30 PM
    Saturday:
    10:00 AM - 2:00 PM

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Fireplaces,
    Appliance Repair,
    Home and Garage Organization,
    Window Treatments,
    Windows,
    Gas Grills,
    Firewood,
    Closets,
    Awnings

    FAQ

    Sierra Hearth & Home is currently rated 4 overall out of 5.

    Monday: 9:00 AM - 5:00 PM

    Tuesday: 9:00 AM - 5:00 PM

    Wednesday: 9:00 AM - 5:00 PM

    Thursday: 9:00 AM - 5:00 PM

    Friday: 9:00 AM - 4:30 PM

    Saturday: 10:00 AM - 2:00 PM

    Sierra Hearth & Home accepts the following forms of payment: Check,Discover,MasterCard,Visa
    Yes, Sierra Hearth & Home offers free project estimates.
    No, Sierra Hearth & Home does not offer eco-friendly accreditations.
    No, Sierra Hearth & Home does not offer a senior discount.
    No, Sierra Hearth & Home does not offer emergency services.
    No, Sierra Hearth & Home does not offer warranties.
    Sierra Hearth & Home offers the following services: Sales, service & installation - wood, gas, pellet, fireplaces & stoves, organizing & storage - closet, garage & office, window coverings - shutters, blinds, solar shades & drapes, vaccumn systems, outdoor patio heaters & grills.

    Contact information

    2350 S Carson St Ste 1, Carson City, NV 89701

    www.sierrahearth.com

    Service hours

    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 4:30 PM
    Saturday:
    10:00 AM - 2:00 PM