Comfort Solutions did not follow the construction plan in laying out the plumbing routes, some of the faucet locations were installed wrong and had to be corrected. During the plumbing fixture installation phase, they did not flush the lines properly resulting in clogged water lines, requiring subsequent warranty repairs to change out faucet parts. They were not good in following up what they said they would do, I had to follow up with the faucet manufacturer to obtain repair parts. I wound up replacing some parts myself instead of calling them back to complete the warranty work.
Description of Work: Comfort Solutions was responsible for installing all the plumbing work in my new house. It ranged from laying out the initial plumbing and natural gas rough in to putting in all the fixtures, installing the water heater, the central water filter and the water softener.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
5.0
$10,000
Kim C.
01/2016
5.0
plumbing
+ -1 more
unknown
Description of Work: "Our issue wasn't simple with a hot water heater/radiant heat. They took the time to stay after hours and even make a special weekend trip so that our tenants would have heat. They are busy, but go out of their way to get the customer taken care of"
Rating Category
Rating out of 5
Yes, I recommend this pro
Felicia T.
06/2014
5.0
plumbing
+ -1 more
The three men arrived on time and got to work right away. My husband and I did the demo and we wanted our once 1950's wall faucet to a functional faucet from the countertop. They reworked all of the old plumbing and pipes with new plumbing and installed a sink, faucet, and garbage disposal. The site manager arrived before they left to make sure everything was up to standards and the men cleaned up before they left. I would absolutely use Comfort Solutions again for any plumbing services needed.
Description of Work: Installed kitchen sink, faucet, and garbage disposal.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Plumbing
FAQ
Comfort Solutions of New Mexico, LLC is currently rated 4.3 overall out of 5.
No, Comfort Solutions of New Mexico, LLC does not offer free project estimates.
No, Comfort Solutions of New Mexico, LLC does not offer eco-friendly accreditations.
No, Comfort Solutions of New Mexico, LLC does not offer a senior discount.
No, Comfort Solutions of New Mexico, LLC does not offer emergency services.
No, Comfort Solutions of New Mexico, LLC does not offer warranties.
Comfort Solutions of New Mexico, LLC offers the following services: Plumbing