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HANKS CUSTOM BUILDERS

Kitchen and Bath Remodeling, General Remodeling, Ceramic Tile,

About us

General Contractor. We custom build and remodel. Please call or text us directly at (505) 463-7888. We can only receive text messages sent to (505) 463-7888. Thank you!

Business highlights

24 years of trusted experience

Services we offer

Build homes from the ground up, as well as remodeling.

Amenities

Free Estimates
Yes


Accepted payment methods

Check

Photos of past projects

Reviews

4.918 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
6%
3
0%
2
0%
1
6%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 1-18 of 18 reviews

Kathy F.
10/2019
5.0
ceramic tile, lighting, plumbing, woodworking, home remodeling, interior painters, remodeling
  + 5 more
Cost below does not include materials. I give my highest recommendation to Hanks Custom Builders for quality, expertise and experience, attention to detail, personal support in the decision process, problem-solving, punctuality, and professionalism. Earlier this year, i experienced a slow leak and extensive, associated black mold in my master bath. After a portion of the bath was removed and the mold remediated, I selected Hanks Custom Builders to do the remaining tear out and restoration/remodeling, based on a very thorough and reasonably priced estimate. Rene and, when needed, his associate, was here ever day, right on time until the project was finished. His experience, and background in graphic arts and custom construction greatly helped my decisions wrt tile selection and expert tile installation, tub, lighting and other accessories created a bathroom that greatly exceeds my expectations. Rene and his associate are personable, honest, and genuinely focused on delivering a superb project, and worked with me every day to be sure that the product was what i wanted. WRT unexpected issues that arise on nearly all remodel jobs, on tearing out my shower, he discovered that a building error in the initial construction 23 years ago resulted in a leaky window, the water from which completely rotted through the sheathing through to the exterior stucco. He quickly identified and implemented all the need repairs and ensured that my window will not leak again. I wish i had known about Hanks Custom Building several years ago when an error in original construction resulted in water damage to a third of my home, as well as for my kitchen remodel three years ago. I cannot say enough good things about Hanks Custom Building and i will be asking them to help me with another project in my home. Hire and work with Hanks Custom Builders and you will be very pleased with the result.
Description of Work: Tear out and restore/remodel master bath

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$13,500

Judd J.
05/2019
1.0
remodeling, home remodeling
  + 0 more
Never returned my phone call asking for a bid. Very unprofessional regardless of how busy the company may be. Lack of regard for basic customer service is an indicator that hired services will be treated the same way. It's fine if you don't want my work, but at least due me the courtesy of telling me.
Description of Work: Remove load bearing interior wall

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from HANKS CUSTOM BUILDERS
Sorry I did not respond. With all the phone soliciting I have been receiving you message was missed. Rene' Hanks

Marcia D.
01/2019
5.0
ceramic tile, lighting, plumbing, remodeling, home remodeling, house painters, interior painters
  + 5 more
Renee Hanks is a meticulous craftsman who is extremely knowledgeable. In spite of the fact that previous work on our new home was done in a shoddy and sloppy manner, Renee was able to correct the incompetent work done before and create something beautiful. He does the work himself with the help of his partner Lyndell and the services of a master electrician or plumber when needed. He does not show up with an inexperienced crew, which many contractors routinely do. He is punctual, shows up every day until the job is finished. This was a wonderful experience during the difficult process of renovation. I cannot recommend him highly enough. Completely professional and beautiful results.
Description of Work: Extensive remodeling

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Suzanne H.
09/2018
5.0
ceramic tile, home builders, woodworking, interior painters
  + 2 more
As we had used Rene on two previous remodel jobs we knew his work was excellent. So when it came time to build our "retirement home" selecting a contractor was the easy part. Rene's attention to detail, informative recommendations and willingness to consider changes during the building process made the whole thing easier. Rene was reliable, kept us updated and he was always calm and reassuring when we started stressing about this or that. We would use him again in a heartbeat.
Description of Work: New Home Construction

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Janine A.
08/2018
5.0
remodeling
  + -1 more
I plan to call Rene the next time I need construction/remodeling. I give him my highest recommendation (I am a hard grader!). Communication was easy and timely, and the work was completed as scheduled. He left the job site clean and organized each day, and the quality of his work exceeded my expectations. The price for the job was fair, and he used high quality materials. I am delighted that we have such a capable, reliable, and professional contractor here in the East Mountains. I only hope that he doesn't get too busy to take on my next remodeling job! I also note that he has good taste in dogs, music, and food!
Description of Work: Tearout then installation of new front door and sheetrock in entry. Stained and installed closet doors and installed new overhead light fixture. Texture, paint, and trim. Repaired locking mechanism on storm door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Andre W.
04/2017
5.0
home remodeling
  + -1 more
Probably the best contracting experience we've had. Hassle free and a fair price along with a quick turn-around. Renee and Josh came in and turned a decrepit bathroom into a work of art. Will definitely hire these guys again before they become too popular,
Description of Work: Bathroom remodeling. Leaks and water damage to surrounding walls.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Kathy S.
07/2016
5.0
ceramic tile, remodeling, home remodeling
  + 1 more
The work was done a couple of years ago, and the tile still looks great. The walls where he fixed it next to the tile looks great.
Description of Work: Flooring. The Carpet was taken out and baseboards removed. New Baseboards installed in the bedrooms and hallways. The walls had to be reworked because I did not want baseboards in living areas. He also fixed a couple of holes in the walls.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Suzanne H.
01/2016
5.0
remodeling, home builders, interior painters, home remodeling, woodworking
  + 3 more
Rene is a complete professional. He arrived on time for all appointments and work days and stayed as late as necessary to complete the task. He took pains to make sure each section of the work was done right. He is very easy to talk to and he is helpful with details and decisions. We were so impressed that we also hired him to re-roof our old breezeway and he did an excellent job there as well. We plan to use him as our contractor when we build our new house later this spring.
Description of Work: Finished my daughter's bonus room above the garage including insulation, sheetrock, texture, trim, electrical, paint and custom door work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$11,000

ana C.
06/2015
5.0
home remodeling, woodworking
  + 0 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$200

Ronald P.
10/2014
5.0
home remodeling
  + -1 more
unknown
Description of Work: Haven't used since 2001
Rating CategoryRating out of 5

ana C.
09/2014
5.0
remodeling
  + -1 more
We did a Google search, called him, he came out and spoke to us in an honest manner gave us a written estimate and we booked him! He was very informative and stayed in constant communication to ensure everything was completed to our satisfaction.
Description of Work: French doors were installed leading to back yard. Brick work had to be done and Renee did an excellent job of creating a seamless flow of brick work. He also installed a doggie door (extensive brickwork as well).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,899.77

Lyndel S.
06/2014
5.0
home remodeling
  + -1 more
unknown
Description of Work: Remodel of spare bathroom. Tile back splash, tile tub surround, and changed tub/shower fixtures. Look fabulous and now is updated like the rest of the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kathy S.
06/2014
4.0
home remodeling
  + -1 more
Hanks worked well and was always willing to make sure we were satisfied. He was punctual and professional. The price reasonable. Hanks worked everyday although we did not always think his helpers were competent enough. There was a couple of times that he missed something. All in all we would call him again.
Description of Work: Remove old flooring and install new flooring. Install new baseboards. Prepare walls for a no baseboard look.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

Mary L.
10/2013
5.0
ceramic tile, home remodeling, lighting, plumbing
  + 2 more
Rene is a very nice man. He is very trustworthy and considerate. He also does very high quality work. He is just a very pleasant man to be around. He went above and beyond, and even took my dog for a walk! I trusted him so much, that I gave him a key to my house so that he could come and go as he needed. My bathroom now looks beautiful, and everyone who comes to see it is very impressed! I would highly recommend Hanks Custom Builders to anyone looking for any type of remodeling.
Description of Work: I hired Hanks Custom Builders to do a major remodel on my master bathroom. This included new flooring, tile, backspash, some plumbing work, and new tub/walk in shower. He also build additional cabinets for me and installed additional lighting. He also did some work in the linen closet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$11,500

andrew D.
09/2013
5.0
ceramic tile, remodeling, interior painters, home remodeling
  + 2 more
job is in progress, painting, tile and bath room look great. will add coment when job is completed. MY HOUSE LOOKS GREAT - MY NEIGHBORS HAVE BEEN OVER TO SEE THE REMODEL AND THEY HAVE ALL BEEN IMPRESSED. THEY COMPLEMENT MY NEW TILE AND WOOD FLOOR IN THE LIVING ROOM. I WOULD RECOMMEND HANKS TO ANYONE NEEDING WORK.
Description of Work: remodel living room, kitchen, dining room,bath room, and hall. Tile in kitchen, dining room, halls, bathroom. Wood on living room floor. living room entetainment center and shelves. paint all walls

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lynn N.
07/2013
5.0
ceramic tile, remodeling, home builders, interior painters, home remodeling
  + 3 more
He was trustworthy, I really felt secure around him. I could leave the house and not worry. I had complete confidence in him. He was a true gentlemen and cleaned up after himself. He worked hard 8-5 each day for the better part of a month. He was dependable and always there when he said he would be. I haven't ever had that kind of experience with anyone. He was a general contractor, but also an artist so he would give you good advice as well, and if the colors were off or clashing he would help you with that. A lot of times with other contractors you feel vulnerable, or scared, but with him it was the complete opposite. I have recommended him to many of my neighbors, and several of them have hired him for projects as well. It was a real pleasure having him around, and I would look forward to him coming, and even would make him coffee. I would say his price was a B plus, but better quality of work, and the fact that he was completely licensed and insured is completely worth it. I was more than willing to pay the smallest bit more for the incredible experience. He stayed true to his quote, and I had complete confidence in him throughout the entire project.
Description of Work: He was by far the nicest, most trustworthy, genuine contractor I have ever dealt with. I hired him in July of 2011 to do many different projects for me. He completely redid my master bathroom, painted my entire house, installed tile, cabinetry, and a new tub, installed ceiling lights and ceiling fans, replaced 10 doors in the house, amongst other things. I have also hired him since then to do smaller projects as well.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$30,000

Lyndel S.
06/2013
5.0
remodeling, home remodeling
  + 0 more
They did excellent work. I had my bathroom completely gutted. They removed the plumbing, the electrical, installed new tub, new tiles everything. They were very polite and timely. They were fair in their price.
Description of Work: I had my bathroom remodeled by Hanks Custom Builders.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lyndel S.
12/2012
5.0
ceramic tile, remodeling, interior painters
  + 1 more
Rene' Hanks and his assistant worked in my house for a little over two weeks. They were always on time, very courteous, and left the work area cleaned up at the end of each work day. No complaints. I was comfortable letting my two elementary school children be around them. I was also comfortable enough to leave them in my home while I was out running around. Rene' Hanks is license, bonded, and insured - which also brought me peace of mind. Rene' Hanks is very artistic and provided great design advice. He was very easy to work with and seemed very knowledgeable on all areas of construction. I would recommend him to anyone who needs work done.
Description of Work: Old tile was removed from the kitchen, bathroom, laundry room, and entryway. Carpet was removed from the family room. Wood base boards were also removed throughout. Then 722 sq ft of tile and base boards were installed in a brick pattern, with accent tiles to define the fireplace and room separation. The old over-sized wooden mantle was also removed and replace with floor to ceiling stacked stone and a custom travertine mantle. Walls were painted to define the space an accent the firepalce.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

    Contact information

    131 N Zamora Rd, Tijeras, NM 87059


    Licensing

    Bonded

    Insured

    Licensed*

    Trade License Number
    85434
    Trade License Locale
    New Mexico
    Trade License Authority
    New Mexico: Contractors
    Trade License Expiration
    06/30/2025
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Kitchen and Bath Remodeling,
    General Remodeling,
    Ceramic Tile,
    Interior Painting,
    Finished Carpentry and Woodworking,
    Homebuilders,
    Plumbing,
    Lighting,
    Exterior Painting

    FAQ

    HANKS CUSTOM BUILDERS is currently rated 4.9 overall out of 5.
    HANKS CUSTOM BUILDERS accepts the following forms of payment: Check
    Yes, HANKS CUSTOM BUILDERS offers free project estimates.
    No, HANKS CUSTOM BUILDERS does not offer eco-friendly accreditations.
    No, HANKS CUSTOM BUILDERS does not offer a senior discount.
    No, HANKS CUSTOM BUILDERS does not offer emergency services.
    No, HANKS CUSTOM BUILDERS does not offer warranties.
    HANKS CUSTOM BUILDERS offers the following services: Build homes from the ground up, as well as remodeling.

    Contact information

    131 N Zamora Rd, Tijeras, NM 87059