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Evans Appliance Santa Fe

Appliance Repair

Reviews

4.912 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
0%
3
0%
2
0%
1
8%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.9
responsiveness
4.8
punctuality
4.9
Showing 1-12 of 12 reviews

Bill L.
03/2017
5.0
appliance repair
  + -1 more
Very efficient service
Description of Work: Repaired dishwasher

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Catherine K.
03/2015
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michael P.
01/2015
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

H W P.
01/2015
5.0
appliance repair
  + -1 more
It went well. He is knowledgeable and good communicator. I would use them again.
Description of Work: They fixed Asko Dishwasher and Sub Zero Refrigerator.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

H W P.
01/2015
5.0
appliance repair
  + -1 more
Went well, good knowledge of both brands
Description of Work: Fixed Asko dishwasher and Sub Zero refrigerator

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Nancy B.
12/2014
1.0
appliance repair
  + -1 more
He remembered, but didn't care. I called Bob & Charlie's Appliances. Had the light bulbs installed that afternoon!
Description of Work: I called needing special Gaggenau oven lights. I could have ordered them myself, however, I still needed to have them installed. So he said he would call me when he got them in to set up a time to install. I waited about 4 months and finally called him back. He did not order the lights nor intended to.. He left me hanging.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Pamela S.
06/2014
5.0
appliance repair
  + -1 more
I am going to try out his solutions. My hunch is he is 100% right and the problem will be solved.
Description of Work: When I called to say that my Bosch dishwasher was not working and I would like to schedule an appointment, Josh Evans called me back and asked me several detailed questions about the type of malfunction I was experiencing. After listening to my answers, he responded with two suggestions for fixing the problem on my own so that I would not need to pay for him to visit. The suggestions were to purchase a specific dishwasher cleaner/booster product as well as to switch to another (better) detergent. He told me that if these products do not fix the problem, that he will, of course, be happy to come out or to diagnose further on the phone. His help was given generously without expectation of any payment. He was professional and knowledgeable.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Steven F.
09/2013
5.0
appliance repair
  + -1 more
Everything went very smoothly. In addition, Josh gave me advice on three other appliances, a Bosch refrigerator, an Asko dryer and an Asko washing machine. He stated that Evans gives a 30 day guarantee for all work performed. I was very impressed and will definitely use Evans in the future.
Description of Work: "Josh" came and inspected my Bosch dishwasher which was running on and on without shutting it off. He dissembled it and inspected the circuit board, determining that one of the connections was bad. He said that he believed that he could solder the connection so I wouldn't have to pay for a completely new board. He did so, and the D/W works perfectly. In addition, Josh gave advice on two other appliances, a Bosch refrigerator and an Asco washing machine. He stated that Evans gives a 30 day guarantee for all work performed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$122.04

Bill R.
06/2013
5.0
appliance repair
  + -1 more
We contacted Evans Appliance for service on our ASKO dishwasher. Josh telephoned us and walked us through the re-setting procedure from the control panel for the dishwasher. He knew exactly what to do and the re-setting was successful. We asked what we owed and Josh would not accept payment of any kind! Fantastic service, and this contractor will be contacted again!
Description of Work: Repair of ASKO dishwasher.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Richard B.
12/2012
5.0
appliance repair
  + -1 more
Excellent. See above.
Description of Work: Electronics on dish washwer was frozen. Was able to fix for minium charge which includes the vist and the first half hour. Some minor thing was wrong after the repair and Josh Evans was back in a flash and fixed it. It's been good for three months now. Also, he seems very knowledgable about different brands of appliances and who fixes them in Santa Fe (which is a challenge in and of itself) and once he warmed up he gave me about ten minutes worth of free advice. All in all, a good experience.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$95

Richard B.
04/2012
5.0
appliance repair
  + -1 more
My first phone call was returned promptly, Josh arrived on time, and the standard minimum price to travel to and spend the first 30 minutes of $90, covered the whole repair. Beforehand, Bob Evans, Josh's father, confirmed my model type so he could be sure to have the part I might have needed on hand, thus avoiding extra time and expense. This guy really knows his work well, was only one of two people in town to work on my brand, and if he doesn't know the answer his father surely does having spent many years in the business. A great experience. He doesn't work on all brands but was familiar with two of the three providers listed in Angie's List and recommended them to me as they recommended him to me when I called them: Bestway Appliance (Joel Berg) and Alan's Appliance Repair. Although Evans is physically located in Albuquerque they have a presence in Santa Fe every day.
Description of Work: My Bosch diswasher was fixed in about five minutes but Josh Evans spent about 15 minutes with me providing me with valuable information regarding all my appliances and ways I could fix my dishwasher myself if the same thing happens again...although their work is guaranteed for 30 days and he encouraged me to call if anything went wrong.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$97

Sandra B.
03/2012
5.0
appliance repair
  + -1 more
.I think they are good. I would recommend them. They are prompt. They have been very good for what I needed.
Description of Work: .I had them put in new appliances.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    PO Box 2499, Tijeras, NM 87059

    evansappliance.net

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Appliance Repair

    FAQ

    Evans Appliance Santa Fe is currently rated 4.9 overall out of 5.
    No, Evans Appliance Santa Fe does not offer free project estimates.
    No, Evans Appliance Santa Fe does not offer eco-friendly accreditations.
    No, Evans Appliance Santa Fe does not offer a senior discount.
    No, Evans Appliance Santa Fe does not offer emergency services.
    No, Evans Appliance Santa Fe does not offer warranties.

    Contact information

    PO Box 2499, Tijeras, NM 87059

    evansappliance.net