Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

Southwest Spray Foam LLC

Roofing, Insulation

About us

Additional contact names - Aaron Lewis. Additional phone - (505) 469-1109. Locally owned & operated.

Business highlights

17 years of trusted experience

Services we offer

Maintenance, repair of roofing & insulation.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Check

Reviews

4.816 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
81%
4
6%
3
0%
2
6%
1
6%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
5.0
responsiveness
4.9
punctuality
5.0
Showing 1-16 of 16 reviews

michelle F.
06/2019
5.0
roofing
  + -1 more
I highly recommend this company. They are professional and easy to work with. Great quality.
Description of Work: Hail damage repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$113

Response from Southwest Spray Foam LLC
[Member Name Removed], Thank you for taking the time to post a review. Matt Segura

Terry C.
09/2018
2.0
roofing
  + -1 more
Was hopeful after the good reviews on Angie's List, and even more hopeful when the gentleman came out to look at the roof. He came right on time, and was very nice and communicated what he'd do to repair the roof. He said he would send me a written estimate by email in "a couple of days". Several days went by - I heard nothing. Called the company, was told he "is very busy" and I should get the estimate soon. Called them again a few days later - same story. Called again a few days later, and the person who'd done the estimate was actually there - apologized, said he'd been super busy, said he'd get the estimate to me within a couple of days. Hmmmm. It's been nearly 3 weeks now since he came to my house - still no estimate. (My theory is, they are busy and don't want to be bothered with a smaller job like this, and this is their passive/aggressive way of blowing me off.) Pretty crappy experience, they just wasted my time.
Description of Work: Needed Spray Foam Roof Repair for Entire Roof

Rating CategoryRating out of 5
professionalism
3.0
responsiveness
1.0
punctuality
3.0


Response from Southwest Spray Foam LLC
[Member Name Removed], It was nice to meet you yesterday and thank you for sharing your experience. You are correct that a majority of our reviews are positive. One way we try to make sure that our customers have a positive experience is to examine the needs of the customer and our ability or willingness to perform that work. I thought it was necessary to share with all the Angie's listers out there that our recommendation to re-roof the roof and the cost associated was not what you wanted to have done. You expressed this to our associated during the initial visit and with me during my follow up. Your motivation was to patch the roof because the home is under contract (at the time). We did not feel comfortable providing that service. I have sold properties in the past and as we discussed I understand how frustrating it can be. Our estimator did reach out to other associates within our company to try to come up with a solution that would meet your budget, and we were unable to make that happen. I personally apologize for the lengthy process that you experienced with us and we will learn from this experience to help better serve our potential customers in the future. I also would like to point out that you were not charged anything for the advise and consultation that we offered. Our reputation is important, and review like this can tarnish what we work so hard to maintain. Thank you again for pointing out areas that we can improve and good luck with the sale of your house.

G B.
01/2018
5.0
insulation, roofing
  + 0 more
Quick and responsive with the completed job done in a very reasonable short period of time.
Description of Work: Tear off part of foam roof and replace with foam, then covered with UV protective coating. Service was fast with removal repair very efficient. We were very impressed on how many workers showed up to preform the operation and with all the right equipment.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mahavir J.
10/2017
5.0
roofing
  + -1 more
Excellent professional advice
Description of Work: Fixing foam roof problems

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sarah S.
03/2016
5.0
roofing
  + -1 more
I cannot say enough good things about this company. I had a terrible experience getting quotes for a roof removal and repair with many bids coming back tens of thousands of dollars over priced. Travis walked me through all of my options, gave me a fair quote and was the first person to suggest that I might not need a new roof in the first place. He did a core sample to see if moisture was in my roof and when it came back negative didn't charge me a dime. I will use him when the time comes to redo my roof and will recommend to everyone I know.
Description of Work: Gave an estimate and did a core sample of the roof to see if a new roof was needed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15,000

Jonathan B.
03/2016
1.0
roofing
  + -1 more
unknown
Description of Work: I had them come out to look at my roof for possible maintenance issues on August 19, 2015. They came as scheduled and did the inspection with me. The company owner suggested I needed about $2500-$3000 in maintenance work and told me he would get an estimate to me within a week. I never received the estimate despite two or three emails and a phone call to the company.
Rating CategoryRating out of 5

Response from Southwest Spray Foam LLC
We apologize for the misunderstanding. The summer and early fall of 2015 brought record breaking rain. We, Southwest Spray Foam LLC., due to inclement weather experienced a lengthy back log. We did our best to try to refer potential customers to other contractors. We never provided an estimate to this customer. We also never provided any work nor collected money for services. We did provide advice (at no charge), and did inform this customer that we were not able to complete this work before Winter. We find it unfair that an individual can give us an "F" rating for providing free advice. Our commitment to honesty, quality, and integrity does create high demand for our services. We do miss a phone call from time to time. For this we apologize. We do find it inappropriate that an individual would report a "F" on any type of review for services that they did not pay for or contract to have competed by our company. We sincerely apologize for not returning a phone call and wish this customer all the best!!

Pamela C.
10/2015
5.0
roofing
  + -1 more
unknown
Description of Work: Great company. They did a terrific job on my roof and they continue to be helpful and responsive four years later.
Rating CategoryRating out of 5
Yes, I recommend this pro

Wilson G.
03/2015
4.0
insulation, roofing
  + 0 more
unknown
Description of Work: This was a somewhat complicated project and Southwest Spray Foam was quite helpful in recommending and working with other parties involved. | |Project was a tear-off and re-roofing of the house with a spray foam base covered with gravel. It required coordination with the owner, and two other contractors to tear off the old roof, remodel and stucco the parapets, and remove and replace two skylights. Southwest took care of getting a permit for the work and arranging the final inspection. | |The contractor recommended by Southwest to remove the old roof used workers who did not show awareness of the fact that damage to the interior drywall could occur if heavy tools were dropped on the deck during the removal process. Hence it was necessary to make some repairs where drywall screws were popped on the ceiling inside the house. This contractor was cooperative in arranging a reduction of his price to compensate for damages.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$14,000

susan F.
05/2014
5.0
roofing, insulation
  + 0 more
unknown
Description of Work: Sprayed attic insulation

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Response from Southwest Spray Foam LLC
[Member Name], Though we appreciate the high grades we must inform you that we did not provide any services in the Hobbs area in the last 5 Years. We are pleased to see you were happy with your insulation installation. Matt Segura

Adam R.
05/2014
5.0
roofing
  + -1 more
Excellent customer service. Very very knowledgeable. Most importantly, very honest. I had other roofers tell me I needed several thousand dollars worth of work on roof to prevent future leaks. Theses guys evaluated the roof when they said they would (showed up on time!) and gave me an honest inspection and estimate. I saved lots of money by going through them. I will definitely use them again. They clearly know the business --and know local contractors and builders--which was quite helpful. They knew the history of my roof simply by knowing my builder!
Description of Work: Assess our roof after a leak

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Erin H.
04/2014
5.0
roofing
  + -1 more
They were prompt and easy to work with and did a wonderful job. They cleaned up their messes. They were just good people to work with. I had other bids too.
Description of Work: I used them for roofing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$24,000

Michael or Sherry M.
01/2014
5.0
roofing
  + -1 more
SWSF did an excellent job, from Matt Segura explaining clearly what was involved to the spraying job by Aaron Lewis and his crew to followup when we had to replace 2 rooftop heating ducts that required respraying. Once the roof was stripped of old roofing, SWSF had to move quickly to spray the entire roof in one day in the face of an impending rainstorm that night. Although SWSF had to work quickly, they did an excellent job in shaping the foam to ensure that water would run off correctly to the various canales--the proof is that after rain, there is minimal puddling on the roof. We were told that SWSF was among the best if not the best foam roofers in Santa Fe and we were not disappointed. We were especially pleased at their willingness to refoam areas where we had to replace some heating ducts that were wrongly sized and where we had some new ceiling vents for renovated bathrooms. I would give highest ratings to their technical skill, their customer relations, and their flexibility in working with some delays on our part and with adverse weather conditions. The spraying was done in mid-October, and as of mid-January we have been not only dry but well insulated from the cold. If you want a foam roof, which I would highly recommend, you will get a really good one from SW Spray Foam, and enjoy the experience.
Description of Work: Southwest Spray Foam (SWSF) installed a foam roof on the flat roof our 3900 square foot single-story home--this included the foam, a layer of gravel to protect the foam from UV rays, and application of sealer on raised areas (e.g., ducts, vents) that could not be protected by the gravel. They did not strip off the existing tar and gravel roofing; we had someone else do that to save time because SWSF was so busy (the agreement was that if we had the roof stripped down to the deck boards, SWSF would be be able to spray sooner).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$26,000

William K W.
02/2013
5.0
insulation, roofing
  + 0 more
I was extremely satisfied and would recommend to the anyone. They also went through the permit process from the city. I was very happy with their work.
Description of Work: They took off our old roofs and applied a new one.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Judith C.
06/2012
5.0
roofing
  + -1 more
Matt actually repaired our roof a couple of times. We are senior citizens so neither one of us could climb up there so he gave us advice about the things that he was finding up there that needed attention. He was very, very trustworthy. He really went out of his way to make things as easy as possible. He was aware of costs and talked very honestly about it. He made suggestions to help us to decide what we wanted or needed to do.
Description of Work: I used Southwest Spray Foam for an entirely new roof.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$11,000

Margaret C.
06/2012
5.0
roofing
  + -1 more
I received a few estimates locally. Aaron was the most impressive in his assessment and ability to explain what he'd recommend.They also underbid the other companies by a significant amount. They arrived when they said they would (actually, a bit early, which was a bit of a problem for me as I didn't get much warning...), their workers were friendly, they cleaned up very well, and the new roof looks great. They also replaced a skylight and re-sealed a couple of others. Aaron returned all my calls promptly, took photos with his phone of the work (I was out of town for most of it), and did a walk-through with me before asking payment. I can't attest to the quality of the roof yet, but the experience was good, overall. Update: two and a half years later, and I have no issues with this roof. It's been very good so far.
Description of Work: Roof replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Seth D.
10/2011
5.0
insulation
  + -1 more
When the stucco guys came to restucco they commented on how even the spray foam was and that they could give me a smooth wall surface with just a two coat system.
Description of Work: They applied 2 inches of Polyurethane Spray foam to the exterior of my cement block house. They were able to do it sooner than the competition and at a lower price. Matt, the co owner came to the house on a Saturday and demonstrated to me better knowledge about his product and building science than the competition. I would strongly recommend him for anyone that wants to add insulation to their exterior walls when they go to re-stucco.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$6,200

    Contact information

    PO Box 5218, Santa Fe, NM 87508

    http://www.southwestsprayfoam.com

    Service hours

    Monday:
    9:00 AM - 4:00 PM
    Tuesday:
    9:00 AM - 4:00 PM
    Wednesday:
    9:00 AM - 4:00 PM
    Thursday:
    9:00 AM - 4:00 PM
    Friday:
    9:00 AM - 4:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Roofing,
    Insulation

    FAQ

    Southwest Spray Foam LLC is currently rated 4.8 overall out of 5.

    Monday: 9:00 AM - 4:00 PM

    Tuesday: 9:00 AM - 4:00 PM

    Wednesday: 9:00 AM - 4:00 PM

    Thursday: 9:00 AM - 4:00 PM

    Friday: 9:00 AM - 4:00 PM

    Southwest Spray Foam LLC accepts the following forms of payment: Check
    Yes, Southwest Spray Foam LLC offers free project estimates.
    No, Southwest Spray Foam LLC does not offer eco-friendly accreditations.
    No, Southwest Spray Foam LLC does not offer a senior discount.
    No, Southwest Spray Foam LLC does not offer emergency services.
    Yes, Southwest Spray Foam LLC offers warranties.
    Southwest Spray Foam LLC offers the following services: Maintenance, repair of roofing & insulation.

    Contact information

    PO Box 5218, Santa Fe, NM 87508

    http://www.southwestsprayfoam.com

    Service hours

    Monday:
    9:00 AM - 4:00 PM
    Tuesday:
    9:00 AM - 4:00 PM
    Wednesday:
    9:00 AM - 4:00 PM
    Thursday:
    9:00 AM - 4:00 PM
    Friday:
    9:00 AM - 4:00 PM