Shawn's Chimney Sweeps & Stove Co

Chimney Sweep, Fireplaces, Gas Logs,

About us

Shawn's Chimney Sweeps & Stove Company LLC , was established September 15, 1984 in Santa Fe, NM and has been in service all these years with one original owner. SCS&STOVECO LLC, has served in the industry of chimney cleaning , inspections I II III for homeowners, realtors, contractors, Architects and all New Mexican’s residing in our great state. SCS is the authorized dealer for all Osburn Wood, Pellet stoves and inserts , American Hearth DV gas fireplaces, Majestic DV gas inserts, Napoleon products, and a complete line of Caps, standard/Custom sizes, Dampers, all types, screens, accessories of all types, depending on your needs. SCS is skilled in scanning your flues, prefabs,stove pipes, dryer vents and air duct systems. SCS uses the newest ,SNAPLOK Rotary Chimney System , making it easy and quick to aid realtors serve their clients easily and efficiently providing professional results and utilize the FERRET sweeps smart tool.smart choice camera for dryer vents and difficult places that need a camera to diagnose the venting system in question. SCS&STOVECO specializes in the restoration , installation and relining of fireplaces, wood, gas, pellet, prefab changeouts, chase covers, design and consulting.

Business highlights

41 years of trusted experience
LGBTQ+ Friendly
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Fireplace, stove sales, installation, chimney repair, cleaning, horno construction, chimney caps.

Amenities

Warranties
Yes
Senior Discount

0%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.3272 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
60%
4
21%
3
9%
2
2%
1
8%


Rating CategoryRating out of 5
quality
4.5
value
4.5
professionalism
4.3
responsiveness
4.3
punctuality
4.4

Filter reviews by category

Showing 226-250 of 272 reviews

Cleo G.
01/2015
5.0
chimney sweep
  + -1 more
unknown
Description of Work: Inspected and cleaned fireplace. Was very thorough

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Response from Shawn's Chimney Sweeps & Stove Co
Best regards.

Emily E.
01/2015
3.0
chimney sweep
  + -1 more
unknown

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$140

Response from Shawn's Chimney Sweeps & Stove Co
Regards.

John U.
01/2015
5.0
chimney sweep, china repair
  + 0 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$89

Response from Shawn's Chimney Sweeps & Stove Co
Best regards. Thanks for using our service.

Kathy G.
12/2014
5.0
chimney sweep
  + -1 more
unknown
Description of Work: Cleaned and turned on gas fireplace. I have never had a gas fireplace before and Shawn was very patient while I took notes on how to turn the fireplace on and off and asked various questions.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$79

Response from Shawn's Chimney Sweeps & Stove Co
Best Regards, Thanks.

Stuart B.
12/2014
5.0
chimney sweep
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Shawn's Chimney Sweeps & Stove Co
Best Regards. We still need to reinstall the venting for your insert and I'll give you a call after the holiday. Thanks.

Gloria S.
12/2014
4.0
chimney sweep, fireplaces
  + 0 more
unknown
Description of Work: Cleaned the electric fireplace. Work was done well, but service call was postponed and then reset to his schedule regardless of mine.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
2.0

Yes, I recommend this pro
$80

Response from Shawn's Chimney Sweeps & Stove Co
Best regards and sorry for having to reschedule you and will do better to meet your needs. Thanks.

Patricia B.
12/2014
4.0
chimney sweep, fireplaces, gas logs
  + 1 more
unknown
Description of Work: Shawn did a cleaning of my gas fireplace. He brushed and vacuumed the ceramic wood pieces, cleaned the glass and added vermiculite underneath. After watching what he did I have concluded I could do this myself. The glass still has a film on it that he gave suggestions for removing but only used glass cleaner himself. It took him approximately 30 minutes to complete...I bit pricey for the time spent. Just my opinion.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

$79

Response from Shawn's Chimney Sweeps & Stove Co
Regards.

Marilyn E.
12/2014
5.0
chimney sweep, fireplaces
  + 0 more
unknown
Description of Work: He cleaned the fireplace and checked the gas line. Very efficient and it works great!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Response from Shawn's Chimney Sweeps & Stove Co
Thanks for the feedback. Nice fireplace and you can enjoy it again.

EJ S.
12/2014
5.0
chimney sweep
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Response from Shawn's Chimney Sweeps & Stove Co
Thanks for the feedback and lets clean the chimney more often thanks. Best Regards.

Fred O.
12/2014
3.0
chimney sweep
  + -1 more
unknown

Rating CategoryRating out of 5
value
5.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0


Response from Shawn's Chimney Sweeps & Stove Co
I called you in route and you said you were not going to service the fireplace this year, for what ever reason and SCS did not work on your fireplace and Angie's refunded your money. Regards.

Ronald R.
12/2014
5.0
chimney sweep
  + -1 more
unknown
Description of Work: cleaned the chimney

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Response from Shawn's Chimney Sweeps & Stove Co
Thanks for the review. Best Regards.

Raelene A.
12/2014
5.0
chimney sweep
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Response from Shawn's Chimney Sweeps & Stove Co
Best Regards. Thanks.

marizza M.
12/2014
5.0
chimney sweep, fireplaces
  + 0 more
unknown
Description of Work: Cleaned the kiva fireplace. Was careful not to make a mess. Called to let me know he was on his way.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$89

Response from Shawn's Chimney Sweeps & Stove Co
Best Regards. Thanks for the review.

Elizabeth V.
12/2014
5.0
chimney sweep
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Response from Shawn's Chimney Sweeps & Stove Co
Best Regards. Thanks.

audrey H.
12/2014
5.0
chimney sweep
  + -1 more
It was okay. Average service.
Description of Work: Just checked my gas fireplace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$79

Response from Shawn's Chimney Sweeps & Stove Co
Best Regards.

Andrea W.
11/2014
3.0
chimney sweep
  + -1 more
See abive
Description of Work: He cancelled once. That was okay. Moving appts comes up periodically with any service, right? When he did arrive the next time, he was late and did not call to inform us. In retrospect, we both thought we had used this guy before and were not please then. He asked which one of the service pkg's we had purchased? So, he was not organized or had a sense of the product he was contacted for. Chalk it up to another experience!

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
1.0
responsiveness
2.0
punctuality
2.0


Response from Shawn's Chimney Sweeps & Stove Co
Regards.

Michael & Michele M.
10/2014
3.0
fireplaces
  + -1 more
.
Description of Work: The provider cancelled the first scheduled appointment at 5:00 the evening prior, saying that he needed to attend a funeral. He did arrive (late) to the second scheduled appointment; however, I suggest that - if you can simply remove the front grate, check that the fireplace is coming on correctly, and lightly vacuum the inside - you can save $79. There was nothing technical or special about the services performed.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$79

Response from Shawn's Chimney Sweeps & Stove Co
So what your saying is that you received the Gas Tune up special then...I called you in route and you said , " oh thanks so much for calling me I really appreciate than and well see you soon ."

glenn T.
10/2014
4.0
fireplaces
  + -1 more
.
Description of Work: They looked over our gas log fireplace and could not get it operating. They suggested we call an electrician. It has not worked since we bought the house, so now we now it is likely electrical and not associated with the gas or ignition.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Shawn's Chimney Sweeps & Stove Co
Thanks. Best regards

Shawn R.
10/2014
5.0
chimney repair, chimney sweep
  + 0 more
unknown
Description of Work: Purchased Angie's List deal for Chimney sweep plus repairs up to $100. Chimney didn't need any repairs, so ended up just being the sweep. My chimney is now much cleaner than it was...not sure what else to say.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Shawn's Chimney Sweeps & Stove Co
Thanks for your feedback. Best Regards.

Gerri B.
10/2014
1.0
chimney sweep, fireplaces, gas logs
  + 1 more
unknown
Description of Work: I really can't say anything positive about this server. He was late arriving and when he came to the door he didn't even introduce himself. We wanted him to inspect and service our gas fireplace. He walked in, looked at it and asked for the owners manual. I didn't have one. He knelt down to look at it and had difficulty opening it up. When he got up, he had left black soot on the floor from his pants. He worked around it for about an hour but accomplished nothing. He didn't even have glass cleaner to clean the glass front. After he left we had to go back and redo everything. This was a total waste of money and time. I do NOT recommend this provider.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$49

Response from Shawn's Chimney Sweeps & Stove Co
I arrived on time and called you just before I got there. You were wanting me to remove your insert and either fix the blower or replace it and that was not within the scope of the gas tune-up. The work area was clean when I left and the glass was clean as well furthermore your insert was making other noises that I corrected. It is not an unreasonable request to ask for the owners Manuel so I am able to see if there was something else going on with your gas insert. I also fired your unit a couple of times and it was in perfect working order prior to me leaving. Furthermore you were on a conference call the entire time I was there and your review is an out right lie.

Philip B.
10/2014
5.0
chimney sweep
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Response from Shawn's Chimney Sweeps & Stove Co
Thank you. Best Regards.

Lila U.
08/2014
4.0
chimney sweep
  + -1 more
unknown
Description of Work: It was quick--but I am moving so I will not be using them again.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$89

Response from Shawn's Chimney Sweeps & Stove Co
Thanks for your feedback.Best Regards.

Daphne I.
08/2014
5.0
chimney repair, chimney sweep, fireplaces
  + 1 more
.
Description of Work: Inspected and cleaned the fireplaces. Installed extensions and lid on the exterior exhaust of the fireplaces. The company does great work however it took them a while to complete the requested job. Better follow up and responsiveness is key to keep business.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Response from Shawn's Chimney Sweeps & Stove Co
Yes thank you and the chimneys look great. Best regards.

Omar D.
07/2014
5.0
chimney sweep
  + -1 more
unknown
Rating CategoryRating out of 5

Response from Shawn's Chimney Sweeps & Stove Co
Regards.

Jay D.
06/2014
4.0
chimney sweep
  + -1 more
unknown
Description of Work: He did a good job with the chimney sweeping. I was talking to him about adding a fan. He said he will look into it and call me. He didn't call. I called him and he said he would check into it and call me. He still hasn't called.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro
$90

Response from Shawn's Chimney Sweeps & Stove Co
Sorry for the delay. BIS has not gotten back to me and I will give you a call soon with regard to the blowers. Regards.

Contact information

2886 Trades West Rd Suites E-F, Santa Fe, NM 87507

shawnschimneysweepsnm.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
10:00 AM - 3:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
85170
Trade License Locale
New Mexico
Trade License Authority
New Mexico: Contractors
Trade License Expiration
04/30/2025

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Chimney Sweep,
Fireplaces,
Gas Logs,
Chimney Repair,
Chimney Caps

FAQ

Shawn's Chimney Sweeps & Stove Co is currently rated 4.4 overall out of 5.

Sunday: Closed

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: 10:00 AM - 3:00 PM

Shawn's Chimney Sweeps & Stove Co accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Shawn's Chimney Sweeps & Stove Co does not offer free project estimates.
Yes, Shawn's Chimney Sweeps & Stove Co offers eco-friendly accreditations.
Yes, Shawn's Chimney Sweeps & Stove Co offers a 0% senior discount.
Yes, Shawn's Chimney Sweeps & Stove Co offers emergency services.
Yes, Shawn's Chimney Sweeps & Stove Co offers warranties.
Shawn's Chimney Sweeps & Stove Co offers the following services: Fireplace, stove sales, installation, chimney repair, cleaning, horno construction, chimney caps.

Contact information

2886 Trades West Rd Suites E-F, Santa Fe, NM 87507

shawnschimneysweepsnm.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
10:00 AM - 3:00 PM