Roadrunner A/C, Heating & Plumbing

Heating and Air Conditioning, Plumbing, Water Heaters,

About us

Full service 24/7. Residential heating, cooling, and plumbing, commercial refrigeration. Best tune-up in town for heating and cooling systems. Great pricing on all units including Water Heaters, adding water softeners. Professional Air Duct Cleaning. Easy terms financing, Additional email - roadrunnerderek@hotmail.com. After hours (after 5pm and weekends on-call service by calling office phone @ 505-473-9000.)

Business highlights

14 years of trusted experience
Emergency Services Offered

Services we offer

Tune-ups, diagnostics, repairs & replacements, heating & cooling systems, boilers, Mitsubishi ductless installations, duct cleaning, water heater installations, radon measurement, radon mitigation

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.894 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
85%
4
6%
3
2%
2
2%
1
3%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.8
responsiveness
4.8
punctuality
4.8

Filter reviews by category

Showing 76-94 of 94 reviews

cynthia C.
11/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: My heat stopped working and it turned out that I needed a new boiler. All the wiring had to be replaced as everything was quite old. It was a very cold day and John replaced the boiler and all the wiring the same day I called. Everything is brand new and working perfectly. I rarely get service like this in Santa Fe. He was friendly, professional and I have nothing but good things to say about this company.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Response from Roadrunner A/C, Heating & Plumbing
We are really glad you are happy with our work and want to “Thank You” for your review and we look forward to serving your needs in the near future. All of the best to you! Thanks! Linda

W W.
11/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Great work and most honest and trustworthy.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Roadrunner A/C, Heating & Plumbing
Hi, Thank you very much for your kind review. We are always striving to be better at all we do for our clients. We appreciate you. Derek

george A.
10/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Absolutely the best in Santa Fe. So many companies try bait and switch. They start low then keep adding on. RR does what they say and you know beforehand. Super tech, super service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Roadrunner A/C, Heating & Plumbing
Thank you for your kind review. We appreciate the chance to get to serve your needs. All the best to you!

Ellynn M.
10/2015
5.0
gas leak repair, heating & air conditioning/hvac, plumbing
  + 1 more
unknown
Description of Work: "Gonzo" and his young helper checked out my furnace which would not ignite. The cleared out the gas line, replaced filters and got the thing running great. I purchased a maintenance agreement with them and feel much more secure. They were pleasant and very professional. I would recommend them to anyone.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Response from Roadrunner A/C, Heating & Plumbing
Thank you for the excellent review, as well as purchasing a maintenance agreement with us. I am glad your experience with Roadrunner HVAC was a great one. We look forward to servicing your needs. Thanks! Linda Sanchez

Johnene E.
10/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Excellent prompt friendly service.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Roadrunner A/C, Heating & Plumbing
Thank you for your nice review. We are happy to have the chance to serve your repair needs. All the best to you! Derek Cunningham President

Stephen N.
08/2015
5.0
heating & air conditioning/hvac, plumbing, water heater repair
  + 1 more
unknown
Description of Work: Service For Water Heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Response from Roadrunner A/C, Heating & Plumbing
[Member Name Removed] Thank you so much for taking the time to write us a kind review! We are looking forward to working with you again in the future! Pamela Lloyd Office Manager

James H.
04/2015
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
unknown
Description of Work: Installed a new kitchen faucet and checked my heating and got two of my thermostats working again. While he was here I mentioned to Larry that the tub drain was slow in the tub and he cleared that too.Excellent service great people>

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Roadrunner A/C, Heating & Plumbing
(removed member name), Thank you for your kind review. Please give us a call if we can help you again in the future. Pam Lloyd Office Manager

Barbara F.
01/2015
5.0
heating & air conditioning/hvac, plumbing, water heater repair
  + 1 more
unknown
Description of Work: I had 5 new bathroom sinks and one kitchen sink that needed new plumbing installed. Nathan was wonderful. He was able to come up with work arounds when faced with retrofit problems. If he was going to be delayed he called to let us know. We signed up for a twice a year service to have Roadrunner come out and check and service all of our large appliences--air conditioner, furnace, hot water heater, water softener, etc.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

Response from Roadrunner A/C, Heating & Plumbing
Thank you very much for the kind review. We try to work hard to make sure everyone we serve is totally satisfied with our work.

Hugh E.
12/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Roadrunner A/C, Heating & Plumbing
Thank you for your review!

Joline L.
12/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: The employees of Roadrunner A/C, Heating and Plumbing were on time, polite and knowledgeable. I will use this company again in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

Response from Roadrunner A/C, Heating & Plumbing
We really appreciate your frank review of your work. We hope to serve you again in the future.

Marlis W.
12/2014
5.0
heating & air conditioning/hvac, plumbing, water heater repair
  + 1 more
unknown
Description of Work: I had a 40 gal hot water heater installed and the hauling away of the old one was included in the price. The guys were very knowledgeable,explained what they were doing and made it happen in a very short time. Very pleased.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

Response from Roadrunner A/C, Heating & Plumbing
We appreciate your kind review!

ROCHELLE B.
12/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Roadrunner A/C, Heating & Plumbing
Thanks for your positive review. Please let us know if we can help serve you in the future.

Paige M.
12/2014
5.0
heating & air conditioning/hvac, plumbing, water heater repair
  + 1 more
unknown
Description of Work: Performed a seasonal change-over and also drained the minerals out of our hot water tank. My only (minor) complaint was that because they are located in Santa Fe and we are in Albuquerque, it was a little hard to schedule.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

$79

Response from Roadrunner A/C, Heating & Plumbing
Thanks for working with us and letting us take care of your plumbing concerns!

Fran W.
12/2014
5.0
heating & air conditioning/hvac, plumbing, water heater repair
  + 1 more
unknown
Description of Work: Roadrunner installed a 40 gallon hot water heater. I have a very small space/closet for the water heater and they had to order a slim one that fit. They came out and took the measurements at no extra charge. I needed several small parts and fittings the day of the installation and they had them available at a reasonable charge. The workmen were exceptionally polite and helpful as well as leaving absolutely no mess as other plumbers have. I will do business with them again in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Response from Roadrunner A/C, Heating & Plumbing
Thank you for letting us know how we did. We always try to get better and do as best a job as possible!

maureen C.
12/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: The installer was wonderful. Called to say he was running late (a mere half hour). |Installation was quick. |We were thoroughly satisfied with the product and service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

Response from Roadrunner A/C, Heating & Plumbing
Thanks for the review you gave us. As the owner I like to hear that our technicians are courteous and professional. Thank you so much. Please let us know if we can serve you on any future project.

Edward D.
08/2014
5.0
heating & air conditioning/hvac, plumbing, water heater repair
  + 1 more
unknown
Description of Work: New hot water heater and a little related work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$850

Response from Roadrunner A/C, Heating & Plumbing
[Member name removed], Thank you for your "A" rating. We hope we can serve you with any future needs.

Jeffrey H.
07/2014
5.0
heating & air conditioning/hvac, plumbing, water heater repair
  + 1 more
unknown
Description of Work: Installed a new hot water heater. It went smoothly.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$950

Response from Roadrunner A/C, Heating & Plumbing
Thank you sir.

Michael R.
05/2014
5.0
plumbing, water heater repair
  + 0 more
.
Description of Work: The cost was higher than the Angie's offer because I requested a fifty gallon water heater and the location of the heater was on a second story level.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,387.3

Response from Roadrunner A/C, Heating & Plumbing
Thanks for giving us a good review. We appreciate it!

Contact information

3200 Calle Marie, Santa Fe, NM 87507

https://www.roadrunnerair.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
367021
Trade License Locale
NM
Trade License Authority
New Mexico Regulation & Licensing Department - Construction Industries Division
Trade License Expiration
09/30/2025
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Plumbing,
Water Heaters,
Air Duct Cleaning,
Dryer Vent Cleaning,
Drain Cleaning,
Natural Gas Lines,
Central Vacuum Cleaning,
Water Coolers

FAQ

Roadrunner A/C, Heating & Plumbing is currently rated 4.8 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Roadrunner A/C, Heating & Plumbing accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Roadrunner A/C, Heating & Plumbing offers free project estimates.
No, Roadrunner A/C, Heating & Plumbing does not offer eco-friendly accreditations.
Yes, Roadrunner A/C, Heating & Plumbing offers a 5% senior discount.
Yes, Roadrunner A/C, Heating & Plumbing offers emergency services.
Yes, Roadrunner A/C, Heating & Plumbing offers warranties.
Roadrunner A/C, Heating & Plumbing offers the following services: Tune-ups, diagnostics, repairs & replacements, heating & cooling systems, boilers, Mitsubishi ductless installations, duct cleaning, water heater installations, radon measurement, radon mitigation

Contact information

3200 Calle Marie, Santa Fe, NM 87507

https://www.roadrunnerair.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM