Northway was responsive and fairly quick to come out to give me an estimate. They quoted me $580.00 to patch a small area of the roof. I was home two days later when two workers arrived to do the work. They were at my home for a total of less than ten minutes. When it rained about 2 weeks later the roof leaked in the same place it had been leaking before the repair.
Description of Work: Needed a patch done on a roof to stop a small leak.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
4.0
punctuality
4.0
$580
Stephen E.
02/2016
5.0
roofing
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,900
Katie B.
01/2016
5.0
roofing
+ -1 more
.
Description of Work: The garage had a leak when there was a snow buildup. Northway determined the reason for the problem and repaired the leak. It was not necessary to reroof the garage. The rest of the house has a different kind of roofing. They recoated all of that, repairing cracks in the parapets, and resealing around the chimneys and skylights. The repairs were done on time with no mess left behind. Everything has worked well. Also, there is a two-year guarantee.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,200
Katie B.
01/2016
5.0
roofing
+ -1 more
unknown
Description of Work: Actually, I had the work done last spring. My garage roof leaked when snow sat on top. I've waited to write a review until we've had snow and an opportunity for the leak to reappear. It has not. |Northway did the work for a reasonable cost, on time, and in a very professional way.
Rating Category
Rating out of 5
Yes, I recommend this pro
Robert A.
09/2014
5.0
roofing
+ -1 more
Northway Roofing earns an “A” from us. Terry Northway, his foreman Oscar and their crew were punctual, respectful, careful and thorough in doing the job, and Terry was very open to answering questions and discussing various aspects of the work. All around good guys. The flat roof on our adobe-style home required re-roofing (about 1900 ft2 with garage). I researched the various elastomeric rubber products and consulted AngiesList for roofers in Santa Fe. Northway Roofing consistently gets good reviews so I contacted them and learned that their favored product for re-roofing foam roofs is GacoRoof (silicone). Gaco generally is reviewed well for flat roof applications over foam and appears to be at or near the head of its class for this sort of application. Expensive stuff, but given the issues we and others have had with trying to keep flat roofs from leaking, we didn’t want to scrimp. So, Northway was not the least expensive among the estimates I obtained. But given the quality of Northway’s reviews on AngiesList, we decided to go with them. I am glad we did. We had some unexpected blistering in places with the first Gaco coating, and when I contacted Terry about it he was responsive and attentive to the situation. He arranged for a Gaco rep to examine the roof and help troubleshoot. It was determined that the best solution would be to apply another coat of product, which Terry offered to do at his expense. He stood behind his “satisfaction guaranteed” policy, which says a lot. The initial coat went on July 1, 2014. Santa Fe had an especially moist July and August, and as the roof needs to be bone-dry before this Gaco product can be applied, it took a while for things to dry out sufficiently to do the next coat. Terry hung in there, keep in contact, and as soon as things did finally dry out — two months later — he got to our house right away.
Description of Work: Re-roofed a flat foam roof with a silicone rubber product, Gaco Roofing
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,600
Carrie N.
06/2014
5.0
roofing
+ -1 more
unknown
Description of Work: I had Northway come out to take a look at our roof because we were worried about its age etc. Northway said the roof was sound and had another 15 years... but that it could use some maintenance. The cost of the maintenance was very reasonable but we didnt have money at the time so we didnt do the maintenance. I would use them again in the future as I feel they are honest.
Rating Category
Rating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,800
Judy M.
06/2014
5.0
roofing
+ -1 more
.
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Paul H.
03/2014
4.0
roofing
+ -1 more
Because I don't expect to be in my present house for more than a couple of years, I chose Northway's option of $1885 for the routine upgrade. The repair was done in a month instead of the estimated two weeks. Four men arrived and spent about 3 hours on the roof. I had been told that there would be a "prep" before the repair but I was surprised when I phoned to ask when they would come again and was told that it had already been completed. I have no idea as to whether I got good value for the price as I don't have experience in this field. One cannot really judge if Northway's assessment of the roof was "very good" just to get a smaller, but more or less guaranteed of getting the job, or that the other roofer was overly pessimistic. Similarly, I can't provide a reliable assessment of the quality of the repair but I do know that Terry was very personable. $1885 for 12 worker-hours seems excessive even considering all the overhead that Northway has with regard to operating a business of this type.
Description of Work: I had a small leak in my roof into the garage from my 20 year old flat roof on my 2000 sq. ft. house. I contacted Terry at Northway Roofing and he arrived the vary same day, took photos of problem areas (I can't climb a ladder) and emailed them to me the next day and quoted a price of $685 for leak repair only, $1885 for a routine roof upgrade, $2585 for a full upgrade ... all with a 2 year guaranteed leak repair. He said " This roof is in VERY GOOD condition, but there are some areas of cracking in quite a few places on the parapet flashings, also some of the canales are rough." and indicated that it could probably be done in two weeks. I had another roofer tell me that my roof needed a full replacement for a quote of $10,000.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
3.0
$2,000
RICK L.
03/2014
5.0
roofing
+ -1 more
I thought I needed re-roofing, but Terry said no. He patched and sealed and a reasonable price, with a two year guarantee. When it leaked in a big rainstorm a few months later, he came immediately for no charge.
Description of Work: checked and patched roof
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Sherry L.
02/2014
5.0
roofing
+ -1 more
.
Description of Work: Removed all gravel, and old patches, patched all areas replaced 9 skylights and sealed entire roof.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$12,500
Suzy P.
02/2014
4.0
roofing
+ -1 more
It has only precipitated a bit since then, so I think the repair was successful but won't know until we get more snow.
Description of Work: I had a leaking roof. When I called them, he came to assess it quite quickly although they were very busy. He said they probably couldn't fit me in until February, but they managed to come in January.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$630
Martin L.
11/2013
5.0
roofing
+ -1 more
Punctual, answers phone personally. Used a relatively new product (seems to be an excellent choice) and keeps in touch to check up. Had another contractor install a stove and seal the new chimney. Terry Northway plans to come out at end of season, reseal with his product, and preserve his guarantee.
Description of Work: Did a heavy-duty refurbishing over my torch-on roof. (over 6,000 sq ft.)
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$13,000
Helen F.
07/2013
5.0
roofing
+ -1 more
Terry Northway provided three separate jobs and estimates. Was willing to discuss each job in detail and answer questions. Job was done efficiently and clean up was good. No negative comments.
Description of Work: Repair roof
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,500
Lynn T.
01/2013
5.0
roofing
+ -1 more
They are excellent. They were very professional and efficient. We had no troubles at all. I would highly recommend them.
Description of Work: Roof inspections and repairs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
john B.
08/2012
5.0
roofing
+ -1 more
We called Northway Roofing and they were onsite within two hours to look at our roof. First and foremost he told us, 'your roof has at least 10 or 15 years of life left in it'. This was incredibly heart warming to hear just a few hours after getting a bid from another company that said we needed to replace everything for $10,000. He did suggest making some minor repairs and gave us a bid to do the work, which was a small fraction of our first estimate. The bottom line is this - this man is 100% honest and the real deal. I will never call another roofer. If you need work done this is the company to call.
Description of Work: Roof assessment and estimation.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
EJ S.
07/2012
5.0
roofing
+ -1 more
They did a great job. I give them an "A".
Description of Work: They did some roof work for me.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Joel P.
05/2012
5.0
roofing
+ -1 more
I was out of town when the repair was performed. My agent in Santa Fe told me all went smoothly.
Description of Work: Repaired tear in roof using tar and a layered mesh topped with an aluminum product.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Catherine F.
05/2012
4.0
roofing
+ -1 more
They were good, but they were very expensive. I recommended them to my neighbor. She called him up and got an estimate and then got somebody else to come and do it for a third of the price. They actually lost my information, and I got over it for a month and my roof was leaking. I had to call them again, and they felt really bad and came right out.
Description of Work: Northway Roofing redid my whole roof the last time.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0
Yes, I recommend this pro
steven O.
04/2012
5.0
roofing
+ -1 more
The one guy who came out declined to do a full roofing job but just did a maintenance job. He felt it was the right thing to do. He did not try to push a full roofing job when he came out here. Way back 10 years ago I was in another house here he came out and declined to do a maintenance job and told me it required a whole new roof. He is willing to do both. I like this guy, he does a good job. As far as the quality of the roof goes I have no idea I assume it is a good roof. He is clean and seems to be a quality guy. The guy who came out was flexible, had knowledge about construction in general and he was very helpful in that way. I don’t dislike anything about them and they are quality people.
Description of Work: I have used Northway Roofing.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
Judy E.
02/2012
5.0
roofing
+ -1 more
They did a good job, and the inspection was free. They mainly do repairs so I used a different company to replace my roof. I would highly recommend them.
Description of Work: They came out to my house to check my roof, and they told me that I needed a new one.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jane A.
10/2011
5.0
roofing
+ -1 more
Went well...They came on time, honored the estimate, cleaned up after themselves, and did a good job.
Description of Work: They have done work on my roof three times for various leaks. They also provide a warranty. The last time, I said, "I think maybe I need a new roof," and Albert said, "No, you don't, and don't let anyone tell you that you do." Honestly, I don't know very many roofers who are that honest and who would give up a lot of money to patch a roof instead. I certainly trust this company, and everything they've done for me has held up without question.
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Service Categories
Roofing
FAQ
NORTHWAY ROOFING is currently rated 4.6 overall out of 5.
No, NORTHWAY ROOFING does not offer free project estimates.
No, NORTHWAY ROOFING does not offer eco-friendly accreditations.
No, NORTHWAY ROOFING does not offer a senior discount.
No, NORTHWAY ROOFING does not offer emergency services.