John Hawkins Construction

I was very pleased with the end product and thoroughly enjoyed working with John. John converted a bathroom into a laundry/work room that I wanted to be both useful and functional, but also attractive. The project was slightly more complicated than it may sound, because I wanted the plumbing connections maintained but hidden in the event that a future owner wants an additional bathroom again. In the middle of the project, the Santa Fe monsoon season began and we discovered a fairly significant roof leak. John dropped everything, examined the leak, obtained the parts for what turned out to be an incorrectly installed skylight, and fixed it. He also identified and advised on some other items that needed attention in our newly purchased home. Even with the extra work, John came in slightly under budget.

Good.. The contractors John hired were great, friendly and efficient.

Quickly, efficiently and without problems

It didn't. I spoke on the phone with Mr. Hawkins several times, explained that my water heater didn't work and I was in a high-stress situation. He said he'd visit my area when he heard from another client down the road and could visit us both at the same day. I explained I needed the work done immediately. He was gruff, said he'd call me back as soon as he heard from the other client. He never did call back.

It went perfectly. Workers arrived on time, got the job done. Mr. Hawkins is a good communicator both explaining what needed to be done and how it would be done and a good listener as to what I needed. It was all done with a minimum of disruption. His crew was terrific... The finished product is beautiful! I look forward to working with Mr. Hawkins on future projects as they arrive.

Was very responsive and provided a curtesy call in order to check work of another plumber. Gave excellent advice to prevent problems in the future with the circulator.

He responded immediately and came within an hour. His work was prompt, professional, and responsive. I was surprised at how reasonable the price was. Highly Recommended!

,I guess we were expecting at least a return telephone call, especially since it appears he lives in our neighborhood. Our first attempt to book time with him was in July--now it is the end of October. If he is still to busy to return a potential client's phone call, what would be our chances of getting the work completed?

Although Mr. Hawkins was booked too far out to provide me service, he provided me with tremendous advice and assistance in how I could get my problem (a rotten canale) fixed properly. He was just wonderful. If I EVER had a problem and he was available, I would book him immediately.

He searched and took my wall apart, but then left it for several weeks before he did anything further. No leak was found.

John called back quickly. I called him for a consultation or estimate on a repair. He was very helpful with good advice. I did not use his service because the repair was still under warranty from the original builder.

Once again John Hawkins saved me?not only fixing something, but saving me money and time as well!!! My shower wasn?t getting as hot as it usually did and it looked like I was going to have to replace the whole cartridge that regulates the water temperature?almost $200 plus the labor, probably another $300, so I was looking at $500.00?I thought... And then cartridge wouldn?t come out?it was stuck in there and recessed so far in that if we didn?t get it out we would have to break the wall and re-tile and patch?easily $2000.00!!! John was able to remove cartridge (no easy task it turned out) and clean it and reinstall it! He made 4 trips, 2 of which was just changing out the screws and it cost me $260.00! A fraction of what it would normally would cost!!! John knows his stuff (and other?s stuff) better than anyone I know. John will save you too?I recommend him 100%!

I started off working with company John Hawkins and then he kind of hated me off so one of his guys that just works hourly so I am not even working directly with John I just kind of got started with him and then working directly with one of guys that kind of contracted with him. We kind of had difference of opinion and how projects and sort of arrangement should be worked out and some of that did me in the end. The work was good, technically good, but socially not. I had a call from them a week ago saying John was just didn't here and as a tub liner he purchased doing the job yeah they showed up like three weeks ago and it is in my house and using it and they said okay John refuses to pay for it can you gave us your credit information over the phone. John should have called me and said hey by the Jeff I know you are dealing straight with Nick, but this item is outstanding. Technically he was very competent, clearly his stuff, but yet socially he was just kind of like can't believe him the owner of these sort of things. He is actually very responsive for a guy that is pretty much a one man shop with some hourly employees working under him he gets back to you pretty quickly.

I called the electrician he recommended and he came out the next day and was totally excellent. Great work great price and I have already recommended him to a friend down the street. If I ever move back into SF or out to Eldorado I most certainly would call John Hawkins again. After he we talked initially and he gave me his recommendation he called back two days later to make sure I had been able to get me electrical problem taken care of. I found him to be sincere and professional.

Everything went perfectly. We were very satisfied with his work.

I contracted my repair with another plumber, Steve Walter of "The Plumbing Company, Steve's Solutions." He was available the next morning. As it turns out Steve knows John well and confirmed the concerns about constant running of a hot water recirculation system. He repaired my system and provided an inexpensive remote control timer ($20) that I've been using since. It's convenient, I keep it handy in my kitchen, and I find that I turn the recirculation on about twice a day for a while in the morning and maybe in the evening for washing dishes or a shower. At other times I don't worry about immediate hot water for hand washing etc. I'm happy with this arrangement and I expect I'm saving energy as well as wear and tear by not having constant hot water flow through the system.

Because his reviews on Angie's List were so stunning and he lives near us in a rural part of NM, I expected the best. After he blew through the tiny hole of a disk pulled out of the back of the toilet, the situation appeared to be taken care of, although rather informally in my view. (The problem returned 2 days later.) He then asked to see our furnace room. He said that several things related to the boiler there were installed incorrectly, that he could do all sorts of improvements, and went on a bit about the troubles he saw. All I wanted was to get the toilet fixed. He then called us several times afterwards, gettting our voicemail, and I didn't call back because his level of anxiety was disturbing, his unprofessional handling of our job was suspicious, and I felt for what he did that we were vastly overcharged.

When a flow test showed we had a water leak outside the house our home inspector recommended John. He came over right away to talk about the problem and schedule the work. I appreciated the way he approached the problem and looked for simple solutions first. He was also seemed careful about labor costs so that the resulting bill wasn't inflated unnecessarily. He took care to reduce the impact of trenching on the yard and plants. I would definitely call him again for this kind of project.

Called him Friday. He showed up same day to check it out. Came Saturday morning with helper and jack hammer to punch thru frost. Helper dug big pit uncovering break and covered hole with straw, overnight temps close to 0. Sunday morning John came out with pile of parts. He patched the break with flexible coupling and carefully reinstalled meter can. Refilled hole with straw, dug-out dirt now frozen solid and we'll have to wait for warmer weather to backfill. The use of flexible coupling was wise choice, allowing both ends of pipe to flex, which caused the original break. This job was done on what for most people was a holiday weekend, but John's charge was less than a plumber's usual weekday rate. I am extremely appreciative of his prompt, efficient, and skillful help.

John came just a day after my call (he met me on a Saturday). He examined the floor of the closet. The maintenance man for our office area had left big bags of salt in the closet for years and while they had been removed, some of the salt still remained encrusted onto the concrete and some cables. John surmised that it was the salt that was pulling the moisture into the closet and also corroding the door jam and door (as salt will do). He spent over an hour chiseling the floor with different chisels that he had in his truck until the salt was removed. Then he took a heater from his truck and set it up in the closet so that the closet could dry. He checked back the next day (and so did I). We could see significant improvement. As the office is part of an association, he wrote a letter describing the problem that the poorly stored salt had cause so that we could received reimbursement from the association. He solved a problem that had dragged out over several weeks in just a day. He is professional, prepared, and punctual, and I would definitely call him again.

John understands water softeners like no one else! Make sure you ask him about Purolite-salt saving technology....,he knows how to save 40% on water and potassium. He will definitely save you money...he did (and always does) for me! Alan

John was over in 15 minutes with a wet vac and completely got up all the water! Before the insurance clean up guys could get there. I think the damage would have been worse if John hadn't been so responsive and done such a thorough job! He is the man!!!!! As always...a great job Thanks John

The tank on my furnace was leaking and no longer holding any pressure...a constant problem having to check it all the time. John not only fixed everything but re-plumbed it so it is now working more efficiently!!! As always...a great job!!!

John is on the very high end of professionalism for Santa Fe. He returns calls and shows up when promised. He does have some communication quirks stemming from his busy schedule -- he does not like talking on the phone, does not like using a cell phone, does not like email. Sometimes conversations can be rushed. In person I found him to be easy to deal with, extremely helpful even when it did not benefit him, trustworthy, transparent, and honest. He knows how to do things right and insists upon it; his rates are very competitive and even lower than most though he will do it right and not cut corners so the final price will be right in the middle. He does charge for all his time and even his gas, though I have found in Santa Fe that is not totally unusual, and in the end the amounts charged were reasonable. The best thing about John is that he will go out of his way to refer you to others, give you advice, and help in any way possible. Over time I came to really like John. I have done a lot of construction in my time and I would say he is more "quirky" than most but if you give him a chance you will have a very good end product. I recommend him as the "best value" contractor I have found in Santa Fe -- not the cheapest but probably the cheapest for an end product you can be totally sure about.

I called John rather desperate because we have a big event schedule at our house and I needed some grouting and wall repairs done urgently. I left a voice mail and John called right back saying he had too much already scheduled but that he would refer me to someone else. The referral was excellent and worked out perfect. I will definitely use John in the future because of his courteousness and honesty. I was very impressed.