Evergreen Landscaping & Fencing

I was quite stunned to see the name of this company on Angie's List. Although I am reporting a service call of six years ago, I remember it so well and was so offended and insulted that I must share my experience with any and all Angie's List members. You are asking for hassles, a bogus guarantee, and unethical behavior if you get in touch with Evergreen. Here, then, is the entire incident. I called the company to take a look at the garden and the wooden posts that I'd supplied. I explained that I wanted the posts cut down to pieces to make a retaining border for an irregularly shaped, rounded flower garden. The guy said he could do the job and wanted a pretty steep price for it, but I hired him to come the next day. He showed up on time with his workers and began cutting the material. When I looked out the window to the back lot where the work was to be done, the guy, who I supposed was the owner, was pacing around talking on his cell phone while the workers were cutting the material. In fact, every time I looked out the window he was carrying on on his cell phone. I then came outside about an hour later, and to my surprise, the "border" was the height of an animal pen. I told him that it wasn't at all what I wanted and that I wanted to finish what was going on right then and there. He refused to give me my money back, but said he would exhange the charge for material I needed to build a fence for the side of my house. He planned to simply take material from another home owner that was already on that customer's site and move it onto my front lot, assured that the other owner wouldn't even notice. He said he'd drop off the material the next day. After several calls, he kept putting me off but offered flagstone. I called a couple more times, and he even stopped by my house saying he'd deliver the material (either fencing or flagstone) later. A week or so down the line, he appeared at my front door unannounced saying he wanted to use the restroom. I thought it was strange since the address listed here as his business was only 5 blocks from my house & a public restroom was available only 2 blocks away at a shopping center. He compalined about wanting to change a bandage on his foot, so I let him go to restroom to do that. He was in the bathroom for about 15 minutes. When he came out, to my shock he asked me out for a date. I refused as politely as I could since I am a lady living alone and was afraid. I mumbled something about my (nonexistant) husband who was temporarily "away." He then left, thank heavens, and never returned nor did he drop off any material to compensate my $475. I reported his phony "business" practices to the Better Business Bureau, and he called one more time to complain about my having reported it. Do not believe anything on the side panel about "guaranteed" work, and I am sorry that I did not stand in the back lot and supervise every move. Unethical and exploiting, I would not recommend this underhanded man and his company to my worst enemy.

They did a clean-up job and actually did MORE than they said they would and kept the charge exactly the same. They completed the desired duties in a short period of time, so they offered to prune some extra trees and did some planting for me. I have always wanted to install a flagstone patio in my side courtyard also, and DJ (the owner) gave me some wonderful ideas and he's not rushing me into anything. He's waiting patiently for me to call him when I'm ready to do this. He offered me a senior discount and I'll definitely be using him if I ever need ANY yard work and my neigbor wants to know who cleaned my yard so good. Hopefully, DJ will get some more business from this review and my neighbor too. He really did do an excellent job. (He said business was slower than previous years). He's not bad on the eyes either! (I'm too old for that, I'm just commenting on his charming yet professional personality).