Critter Control of Santa Fe

I would highly recommend Jared, Ken and the folks at Critter Control to take care of any pest problem. They were a pleasure to work with. As soon as I called them, they were there to assess the problem and implement solutions. Ilthey just finished the work but already I do not see any mice or other pests.

Monthly maintenance for years. Always goes well and always listens to my concerns. I’m very happy with them.

Initial inspection was good. Hunter was very polite and professional and timely. He performed the work well however, I still have the problem.

Was never contacted by Critter Control

Worker did no show up on appointment day and there was no phone, text, or email notification. Cancelled the order.

They did try to call someone out. No one responded. When it started to get dark out, I called back and said I would be fine to wait until 8am the next morning (Monday) for some help. I was told i would get a call back. 9am I called and again was told I would get a call back. Monday has come and gone and no call back. I understand Monday is probably the busiest day of the week for everyone, but not receive any kind of follow up is not professional at all.

Great. They got rid of the ant problem.

Work completed last week, so too soon to tell how well this will work, but work is guaranteed for a year and the warranty is renewable. After conducting a free estimate, they first trapped mice outside for about 10 days. Someone came to check the traps every other day. Then they spent most of a day sealing any cracks, replaced flashing and installed material on all vents to prevent entry, as well as other protection. They were prompt, courteous, and professional throughout.

Outstanding. We have used Critter Controls for years. Ron F. and the rest of their crew do a great job. Highly recommended.

Service technicians were all very responsive, very punctual and very professional. They did live trapping of mice outside of home for period of time prior to mitigation. Then all penetrations into the house were thoroughly sealed and barrier strip placed around perimeter of garage doors to reduce likelihood of mice entering through closed doors. Technician who performed sealing of all entry points was extremely thorough, very professional and spent most of an entire day sealing all points of entry. Very pleased with thoroughness, professionalism and responsiveness. I hope that all of this works!

On the first appointment we had a little trouble with them trying to cancel last minute and reschedule 4 days later. Given the severity of our issue and that we were soon to have houseguests then leave on vacation, I kind of firmly ask that they figure out how to honor the previously made appt and they did after a couple of calls. The gentlemen was very nice and thorough. Unfortunately, the ants returned so I called back and they scheduled a young woman to come (which she did, on time, with phone call in advance - all good). She sprayed again and set some traps but randomly just left the house without indicating she was done or leaving. That was kind of odd. Sadly, we still have some coming back as of 2 wks after the 2nd spraying. Not sure this is totally effective but we'll still try CControl one more time to see if we can knock them out.

Prompt response and were able to schedule right away. Arrived on time, called before coming, great service. Ants are gone too!

We've asked for ecofriendly product and Critter Control Santa Fe is using it. The ants on our little Plaza are essentially GONE!! after one treatment. On an earlier Angie's Review I gave Crit Ctrl a low grade for Communication - BUT after a talk with Richard, the Crit Ctrl owner here, we realized that the weakest link is our own COA, our presidents being too busy to move the process along. Once I and Dominic and Jessica spoke the treatments HAPPENED! So, kudos to Crit Ctrl for being sensitive to our needs and getting the job DONE! Highly recommend! They are great at rodent and other mammal control, too.

Its still going great!! thank you so very much!

They also do inside my house. I've never compared anybody else to them. They keep trying to correct the problem. My first impression was very good. They've never really been able to stop the rodents from chewing through wiring.

I have been using them for two years. They also do the inside of my house.

They didn't honor the follow ups like they always had a reason not to come back and they didn't have enough people working for him or something I don't know what I've used them for four years prior to that and their always good but for whatever reason it took us, we tried over the course about two months to get them to come back with all of our issues they never showed up. We prepaid them the whole year with them that was what really kind of turned me off, the fact that we've prepaid the service and they didn't showed up. Unfortunately I really liked them but they just didn't have enough people to come around and do the work that needed to be done for follow ups

They did come out every other month, so I always prepaid so whenever I can pay in advance because they usually gives discounts or something that's what we do. We would pay twelve months in advance so we get ten months prices for twelve months and we were happy with the service but when we would call when we had an issue where there would answer or whatever that we were having issues with they would always show up until a couple of days. I had referred them out to a lot of people I brought them into several different work places, I know that other people had the same issue and they still working with them as well for the same reason I mean it's unfortunate because they were really really good.

Never got it done, difficult to contact, they walked away from their contract (did refund the $)

We are very pleased. The inspector Daniel was knowledgeable and efficient. We have a number of properties and have dealt with a number of local companies in the past with disappointing results. We will definitely recommend this company!

came at stated times (2), treated and returned to check on outcome

We have been using them for several years and are ver happy with the service.

We live in an area of 2 or 3 acre lots. Thus, lots of critters who want in the house. Critter Control came out and took care of all the access points and we went on a monthly prevention schedule with bait traps. Accomplished just what we wanted.

Thoughtful review; recommendation that we need not clear out entire property but use bait system, which saved significant $. Also identified nest that was on neighbor's property and was contributing to our problem.

I called and spoke with Nancy about bee removal, we have a roof infestation. I sent an e-mail to her with photos after our conversation to schedule the visit. Two days and no response. Quick on a quote but.... still waiting. for a reply Nancy you can still reply. nancy@crittercontrolofnm.net