Coates Tree Service

Great! I recommend.

Great. They knocked in out in less than a day where I would of never been able to complete it.

I'll get to the end first, they were amazingly unprofessional in their dealing with a customer. They come out and quote. Its high so I ask how they get to a number. They can't give me accurate details, in fact the explanation swings around from time to cost to expert opinion and so on. I drill down on needing a methodology. Finally its stated as a time job which is explained as time on the job. Nothing more. No paperwork, nothing. Work done was fine. I was here. When bill came first it wasn't for actual hours. They did adjust immediately. But it was still for more than time worked as workers took two breaks. I was then told the extra time was travel, which was never explained to stated as a charge up front. We went round and round. I offered to split the extra time, more than fair. They sent a contract I was never presented nor signed of course saying their contract says time. My point, I'm not responsible if you don't tell me up front. And they explained to me as a "time worked" so I assume literally. Final email from owner tells me to "stop crying" about this. Really? Its baffles me that businesses can choose to act like this and still get jobs. They were fine at the work, but like so many just assume they can explain nothing and send a bill for you pay without question. I can't imagine what I would have charged had I not been here during the work. Advice is find someone that will treat the customer with respect and therefore you will trust.

Full day of work for a crew with bucket, grapple and chipper.

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Mr. Coates showed up promptly and on time for an estimate, and it turned out to be just a bit more than quotes from two other tree companies. I ended up choosing Coates Tree Service because I had heard from many people through the years that they are the best in town. And as it turns out, in my book, those people were right! The morning of the job the crew of three showed up on time in a huge truck with a bucket that could reach over 50 feet high. They went to work right away, as the crew chief explained all sorts of intricacies about the Siberian elm tree, along with offering suggestions about which branches to trim along with the deadwood. They worked straight out for nearly 4 hours taking down some truly awkwardly placed branches (most had to be taken down manually by rope), and were careful to not harm any other plants or property. These guys were pros. The entire experience was seamless and made for a very entertaining day. I'm really glad I went with this tree service! Highly recommended.

Rick, their estimator and arborist, came promptly. There was some miscommunication regarding whether the stump should be removed, so that was not done initially. After another call that was done satisfactorily.

They sent one man to go over the work that I wanted done and to provide and estimate. He was very prompt, and was helpful in making suggestions for work they would do and other things that I might want to do myself. They called twice with possible dates to do the work that were earlier than they originally proposed. The first was not convenient but I agreed to the second. The workers (3) showed up slightly early. They work efficiently and hard, and left my yard very clean.

They responded quickly to my phone call and came on time when they came to do the estimate. They were polite.

I do not know what my neighbor did. I think that he wanted to only collect the insurance money and have his son take away the tree.He was nasty to me and the man sent by Coates who remained calm and pleasant.

Removed two trees and cleaned out many others that needed trimming. Also took out two tree stumps. Great job!

Crew arrived on time, worked quickly and well; very professional!

They were honest...he diagnosed the disease and told me what it was and that treatment was optional. They came when whey said they would.

They do very good work. THe company is very reliable and knowledgble of the work they do. They are also bonded, insured, and highly reputable. They have been around for 20-30 years.

I liked that they were efficient and were on time. I would recommend them to friends or family.

They are very experienced. They are very reasonably priced. The owner assesses your needs and makes suggestions as to what would best suite you. They are wonderful. I have been using them for years.

I will not use them again in the future.

Coates Tree Service gave me the advice I needed and did not charge me for the visit.

I really like their scheduling. They schedule a year in advance; I sign a sheet saying that I want them to come back every year. They are very reliable. Their price is a little high. I use them every year.