House Cleaning, Heating and Air Conditioning, Carpet Cleaning
About us
Advanced Green Cleaning offers you peace of mind knowing your home, business or construction site will be cleaned to the highest of cleaning standards. We utilize Green Seal Certified products and methods to make sure your home and business is left safe for you, your family, clients and pets. We are locally-owned and operated company: fully licensed, insured and bonded. Proudly serving Espanola, Los Alamos, Santa Fe and the Albuquerque. Weekly, Bi-Weekly, Monthly, Move In/Out, Holiday, One-Time, Special Occasion Cleanings Available.
Business highlights
15 years of trusted experience
Services we offer
Housecleaning & maid service, construction clean up.
Share review Embed review Write an update Edit review 11/21/2019 I had used this group for several years, with several crew changes and multiple scheduling changes. I consider them expensive, but appreciated that they bring their own planet friendly supplies and that they are insured and bonded. They regularly did a reasonable cleaning job, but they do not do what I what call a deep cleaning, wall to wall. Occasionally small things broken, usually, not always acknowledged, as an Angies list reviewer noted, left "turned over". And then, last cleaning, a valuable disappeared. I did not notice it right away, as I do not to an inventory every day. It was in the master bedroom closet, and though I cannot prove they took it, no one else has access to that area of my home. When I called Christy, she told me that had never happened before. Not true based on at least one of the reviews I saw. Also, she was almost too ready with a response when she told me to file a police report, which I did. Needless to say, I would not recommend them.
Description of Work: Routine housecleaning - small town house
Rating Category
Rating out of 5
Response from Advanced Green Cleaning
Suzanne, I am sorry that you experienced such a bad experience on your last cleaning, and when we spoke on the phone after your cleaning about the missing item you never mentioned anything about a poor cleaning or other broken items. During the call you were not entirely sure when or how the item went missing that is why I suggested that you call and make a police report that way we could have record and place a claim and do an investigation. I also let you know during the conversation to provide replacement information about the missing item. I have not heard from the police nor have I recieved any replacment information. We do have and honor a quality guarantee and had I known right away that the job was not up to standard or items got broken I would have sent a crew back out to make the cleaning right or paid to replace any broken item. I have not heard anything from you or the police since we spoke last so please let me know when to expect the police report or the information about the item. I do know that we have a staff that comes to work every day expecting and wanting to do a good job and sometimes they fall short of fullfilling this but Advanced Green Cleaning is always ready to make things right. We were at a customers house and got a report of a missing mouth guard and when the crew came in to the office we emptied out the vacuum bag and sifted through the dirt to locate the item to get it returned, so mistakes do happen and when they do we try to do our best to correct them and make things right, and I am willing to make things right for Suzanne.
Anne G.
11/2019
2.0
house cleaning
+ -1 more
Fair. Chipped vase was hidden so I would not see it. One item missing.
Description of Work: House cleaning
Rating Category
Rating out of 5
quality
3.0
value
2.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0
$175
Response from Advanced Green Cleaning
[Member Name Removed], I show the last cleaning service we did for you was on 3/14/17 well over a year and 1/2 ago. This is the first that I have heard of this issue, and I did just try to call you to discuss the details and left a message. I have reached out to the crew leader and will discuss the details of the cleaning but it being so long ago I think it would be difficult for her to remember the details. We are fully licensed, insured and bonded in the event of accidents like this and I wish you would have contacted us sooner. Please call the office and go over the details of this at your convenience. Sincerely, Kristie Owner Sometime we fall short of providing stellar customer service and this seems like one of these times. We would love to discuss the details and find out what happened.
steve S.
02/2018
5.0
house cleaning
+ -1 more
they did a fantastic job. my only negative was there three ladies to clean an 1100 square foot apartment and it took 3 hours.
Description of Work: clean apartment before turning space over to owners
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
Paul C.
11/2017
5.0
house cleaning
+ -1 more
We purchased the $200.00 whole house cleaning and it was money well spent. They promptly scheduled a date, arrived on time, and did a thorough job. Thanks!
Description of Work: House Cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Response from Advanced Green Cleaning
We are so happy that your cleaning experience was great. We look forward to accomplishing all of your future cleaning needs. Thank you.
Michael A.
08/2017
5.0
house cleaning
+ -1 more
They did an excellent job and we will use their services again in the future!
Description of Work: The ladies cleaned 2 small bathrooms and the kitchen.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Advanced Green Cleaning
We are thrilled to hear that the cleaning went excellent and we look forward to accomplishing all of your future cleaning needs.
CAROL B.
06/2017
5.0
carpet cleaners, house cleaning
+ 0 more
great! no toxic or soil collecting residue
Description of Work: carpet and house
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Advanced Green Cleaning
Thank you!
KITTY J.
06/2017
5.0
house cleaning
+ -1 more
They did a great job and I felt the place was in move in condition for our new buyers.
Description of Work: They cleaned our house after we moved, top to bottom, including drawers and appliances.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Response from Advanced Green Cleaning
Thank you
Kim L.
04/2017
5.0
house cleaning
+ -1 more
Excellent! This is the first time in my adult life that I've had my house professionally cleaned. ...I'm hooked! It won't be the last! And Advanced Green Cleaning is who will call!
Description of Work: Overall house cleaning after kitchen/bath remodel.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Advanced Green Cleaning
Thank you! We are glad to hear you had a wonderful experience. Do not hesitate to call us for any of your cleaning needs. Thank you Kristie
Sue D.
04/2017
4.0
house cleaning
+ -1 more
Good. 3 women, 1 of which was in charge. They were efficient and genuinely cared about doing a great job.
Description of Work: Deep cleaning of entire house
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Response from Advanced Green Cleaning
Thank you for the positive review. We would love to work with you on any future cleanings please do not hesitate to call us we can talk about putting together a cleaning that fits your needs with a flexible pricing structure to fit your budget by rotating rooms and frequency. Kristie
Theodore S.
04/2017
5.0
house cleaning
+ -1 more
3 girls for 2 hours. They were running a special on Angies List and then we liked them so we kept them. I am very happy with them. They do excellent work, always on time and very professional. I do not have any complaints.
Description of Work: We use Advanced Green Cleaning regularly. They come and do a general house cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$119
Response from Advanced Green Cleaning
Thank you! We really try to create a cleaning that suits each individual clients needs and we value communication because it pushes us to become better. Thank you Kristie
Julie P.
03/2017
2.0
house cleaning
+ -1 more
Terrible. This company charges too much. The service they provided was extremely poor. To clean my widows and shower door, they used a pumice stone and scratched them. The cleaning was supposed to be a clean up to move in. For the poor job that was done, I paid over $500. Beware!
Description of Work: General cleaning for a move-in
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
3.0
punctuality
5.0
$500
Michael A.
02/2017
5.0
house cleaning
+ -1 more
Two ladies showed up on time to provided the service. They were nice and professional. They were to clean 2 very small bathrooms, the kitchen, and vacuum the hallway. We removed everything out of the bathrooms and off the kitchen counters to ease their workload. They did an excellent job considering the age of the house. We would certainly use them again when the need arises.
Description of Work: Advanced Green Cleaning provided 3 Rooms of Housecleaning & a Hallway for $69
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$69
Response from Advanced Green Cleaning
Thank you! We are here when ever you need help with your cleaning needs. Kristie
Joni H.
12/2016
4.0
house cleaning
+ -1 more
Mostly fine but I did notice some areas that I had to clean better.
Description of Work: Between tenant cleaning
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Nadia W.
11/2016
5.0
house cleaning
+ -1 more
They were prompt, organized, efficient, easy to work with, considerate and did a great job. I've already contacted them to see if they will come back.
Description of Work: Cleaning a house to get it ready for a home showing.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Response from Advanced Green Cleaning
Thank you!
Tricia S.
11/2016
5.0
house cleaning
+ -1 more
Amazing! We are so happy with this service! It was such a joy to come home to such a sparkling clean house!
Description of Work: We needed a thorough housecleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Response from Advanced Green Cleaning
Thank you
Perry S.
06/2016
5.0
house cleaning, heating & air conditioning/hvac
+ 0 more
Staff was very friendly and worked really hard . House looked great. Window cleaning was a bit spotty, but overall really great job. Crew was Spanish speaking so if that may be a barrier just plan ahead.
Description of Work: Thorough housecleaning
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$189
Patricia C L.
11/2015
5.0
house cleaning
+ -1 more
3 young ladies brought all supplies - and did a thorough job dusting walls, shelving, did carpets. tile and laminate floors - My bathrooms actually had a shine - was really impressed with the old sink that had some permanent ugly deep scratches- now it doesn't and I'd like to know what they used on it. The ladies were cheerful- got right to work and I would use this service again.definitely.
Description of Work: cleaned as promised
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$165
Response from Advanced Green Cleaning
Thank you
LeighAnn T.
10/2015
3.0
house cleaning
+ -1 more
Average at best. We've been in the hotel business in the past and we have several corporate condos as well, so we may have higher standards but the crew cut corners and didn't do a deep cleaning up high and down low to our satisfaction. It seems more standard surface level cleaning at geared toward eye-level.
Description of Work: Whole house move-out cleaning
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0
$400
Response from Advanced Green Cleaning
If there is anything that Advanced Green Cleaning could do to make this a better experience for you please just let us know. We thank you for your business and look forward to working together in the future.
Katrina T.
10/2015
5.0
house cleaning
+ -1 more
I want to mention that the ad here on Angies list quotes Refrigerator and Oven it should say OR oven. First the team explained to me what they do when they clean. They clean all surface areas moving a few items to clean/ dust, but do not clean inside cabinets, or closets, nor do they clear areas that have a lot of things on them. For example: I have a old "country" hutch in my dining area that I had stacked up with bulbs and garden care that I will be doing in a week or so, That is the kind of thing they leave alone. They got all my cob webs up in the corners of the Great room, with a 15' ceiling, they used an extension tool, they do not climb higher than 3 steps on a step ladder. I have a ledge above all my kitchen cabinets with various kitchen knickknacks...they asked me if I wanted them to take down those and clean them, I appreciated the question, as I did not want them to spend time doing that, I will throw those in the dishwasher. I needed them to focus on everything below including cabinet faces, sinks, corners walls behind the stove and of course floors. I provided Murphy's Oil Soap to use on the 2 leather couches, oversized chair and ottoman, as requested when I made my appointment call. They asked for instructions on how I wanted them to clean the cushions, and they did an outstanding job! I was very pleased at the deep cleaning the team provided and with the follow-up check of all the areas we did when they finished, I noticed they missed the intake vents for the A/C - Heat. They cheerfully worked to clean the vents right away. I have had several cleaning services over the last 3 years, and I found this one to be the best yet. I will use them again.
Description of Work: I had the 2 Advanced Green Cleaning professionals clean all the public areas in the house (Entry, Great room, Dining area, Kitchen hallways and 2 baths). I had them wash my leather furniture which is tan colored and needed a good scrubbing as my pets are allowed on the furniture. I do not have a regular cleaning schedule, as I try to keep the house tidy but my roommates and I have someone in every 6 months or so to do a good scrubbing...
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$165
Response from Advanced Green Cleaning
Thank you for you valued feed back.
LM H.
10/2015
5.0
house cleaning
+ -1 more
The first cleaning went fine although more expensive than advertised on Angies' List. However, the cleaning was more extensive, was for three hours rather than 2 hours, and included 3 housecleaners rather than two. The second cleaning was of poor quality. After speaking with the owner, Kristy, the quality of the cleaning improved thereafter and has remained consistently thorough and well done . The ladies who clean our house are very pleasant, reliable, and punctual..
Description of Work: House cleaning
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Elizabeth V.
09/2015
5.0
house cleaning
+ -1 more
The house was very clean, much better than I could have done or would have had the patience for. It was a great relief in my preparation for having family stay with us.
Description of Work: I purchased the $165 Thorough Home Cleaning Service through Angie's List. I bought it pretty close to the time my relatives were coming, but they were still able to accommodate the timing before their arrival. They arrived on time and were very thorough. Even staying well past 5 p.m. They told me there would normally have been 3 of them, but the supervisor had called in sick. They apologized for how long it had taken. More than anything, I felt bad for them being here after normal work hours. The house was very clean, much better than I could have done or would have had the patience for. It was a great relief in my preparation for having family stay with us.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$165
Susan C.
08/2015
5.0
house cleaning
+ -1 more
These were the best house cleaners I have ever had! The two women worked hard for 6.5 hours and did a wonderful job on a very dirty house! I would recommend them enthusiastically to anyone! They cleaned an oven to shining perfection without using harsh chemicals. I would have said that a lot of what they accomplished was impossible even with the strongest chemicals and they managed it using green cleaning agents. Fantastic!!!!
Description of Work: Cleaned a 2800 square foot, exceptionally dirty, house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Jean M.
08/2015
5.0
house cleaning
+ -1 more
iI needed service within the week as guests were coming, and they were able to accommodate me! The crew arrived on time, I gave them a brief tour noting which areas to exclude regarding carpet and 1 bedroom, and they began immediately. They did a super job that would have killed my back. Many thanks and kudos to this company and this crew!
Description of Work: Thoroughly cleaned the house including the refrig and stove!!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Linda V.
08/2015
1.0
house cleaning
+ -1 more
It went terrible! First and foremost, the deal states that it is valid for homes up to 1,500 square feet; service provider will take as much time as is required to complete all cleaning items; larger homes can be cleaned for an additional fee, our home that we rent is no larger than 1300 sq. ft. The crew promised to show up on 8/3/15 at 12:30 PM, but they did not show up until 3:30 PM. As soon as the crew showed up they immediately started stating that they were going to have to increase the price, from the big deal price of $165 to just over $200 (just under $250), which my husband initially approved. To preface all of this my brother, who lives right next door, had already come in and cleaned most of the home. So, when the company showed up, he was there to show them everything that he had done, and showed them one area that he had not done. At that point they took a picture of that area, sent it to their company, and stated in the picture that the whole house looked like that, which was completely untrue. They started to clean at this point, but they stated that because it was "this dirty" that they were going to have to increase the price. (Initially, before they even came out, they required to have a credit card on file) Come to find out, after they left, they charged just over $500 for that job!!! The only reason we found out about this is because my husband had to call American Express to find out. American Express is investigating this currently. Please, DO NOT USE THIS COMPANY!
Description of Work: Purchased Big Deal for $165 for Thorough Housecleaning, Including Interior of Oven and Refrigerator.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$165
Response from Advanced Green Cleaning
Advanced Green Cleaning prides itself in providing thorough and professional cleaning each and every time we accept and clean a home or business. The deal offered through Angie's List is a top to bottom Regular Service Cleaning that can be modified to meet the customers needs. You can turn your service into a Move In/Out cleaning service for an additional fee but only if agreed upon we would never charge or change the scope of work without prior verbal approval. As stated in "The Fine Print" excessively dirty or homes in poor condition will be subject to additional fees. When booking with Advanced Green Cleaning we are very thorough in explaining all potential up charges and also allow the customer to reject certain up charges such as heavy calcium and lime removal or heavy kitchen grease removal, but the company has a strict policy about charging for animal, rodent and bug issues based on a per room bases. The person meeting and letting the crew into the home then becomes our contact person and is the person representing the job going forward and all up charges and add-on items are approved through this person never so we perform or add on charges to a job without prior approval. We also offer to walk away from the job if charges are not agreed upon. Advanced Green Cleaning is a very professional business that performs jobs at a high standard under tough situations sometimes. We strive to provide the best service that we can each and every time we clean. We always do a call to check and make sure that we provided a quality job and when speaking to the owner of the home he stated that he was very pleased with the work that the crew provided. Advanced Green Cleaning is in business to create long term relationships and we do that by making sure that jobs are completed to a high standard while also protecting our employees so that we can insure ongoing relations with our customers and keep our employee happy and our employee turn over low. The Fine Print: • Deal must be purchased through Angie's List • Not valid for cash back • Deal cannot be combined with other specials or offers • Deal cannot be applied to current or past jobs • Deal is for residential service only • Appointments are to be performed during normal business hours • Limit one deal per person/household • Additional charges will apply for homes that are excessively dirty or in poor condition • Cleaners will not go higher than a 3 step ladder • Some work scope restrictions apply; garages and specialty areas/items can be cleaned for an additional fee • Image may not reflect exact product/service • 30-Day Refund Guarantee • Promotional value expires six months from date of purchase; paid value never expires
Tanija M.
08/2015
5.0
house cleaning
+ -1 more
Very pleased with their services.
Description of Work: Didn't excellent job of cleaning my home.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
House Cleaning,
Heating and Air Conditioning,
Carpet Cleaning
FAQ
Advanced Green Cleaning is currently rated 4.6 overall out of 5.
Monday: 7:00 AM - 7:00 PM
Tuesday: 7:00 AM - 7:00 PM
Wednesday: 7:00 AM - 7:00 PM
Thursday: 7:00 AM - 7:00 PM
Friday: 7:00 AM - 7:00 PM
Saturday: 7:00 AM - 7:00 PM
Advanced Green Cleaning accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, Advanced Green Cleaning offers free project estimates.
Yes, Advanced Green Cleaning offers eco-friendly accreditations.
Yes, Advanced Green Cleaning offers a 15% senior discount.
No, Advanced Green Cleaning does not offer emergency services.
Yes, Advanced Green Cleaning offers warranties.
Advanced Green Cleaning offers the following services: Housecleaning & maid service, construction clean up.