Get matched with top heating and air conditioning pros in San Ildefonso Pueblo, NM

"NE heating and cooling by far the best experience I have had with any contractor for repairs. Pepe and his crew were very knowledgeable about installing new furnace unit. There work was very clean and very fast. They were the only company that was willing to get things done right away. During the coldest day of the year when we had a deep freeze Pepe showed up ready to make things happen. There prices are very reasonable and the dedication to making sure things work right was on point. I definitely would hire this company again. I recommend this company for any heating/cooling needs. "

"Aspect of kon was excellent"

"Angelo is very easy to work with. He is highly professional, helpful and gets projects done. He diagnosed the problem with my boiler, ordered the part needed and fixed the problem on the very same day the part arrived. I highly recommend him. "

"Jod was done quick"

"No problems. Mr. Baca followed his schedule without a problem. Completed the work on a timely basis. Very pleased with his work and his professionalism."

"I have a mini split hvac system that suddenly stopped cooling my air. TLC came out, put a fluorescent material in the system to detect any leak in my stem. When the tech returned to see results, he looked in 2 of the 4 cassettes, advised me both were leaking, and any replacement was not compatible the existing condenser unit outside. This procedure costs me just short of $1000. The cost to replace the entire system would be about $22,000. I called another hvac company that replaced the 2 cassettes that TLC said were leaking (no compatible issues) and the system worked fine until again no cool air! The 2nd company returned and tested (previously untested units) the final 2 units and discovered a leak in one. At my request, they replaced the last 2units. My final cost was about $14,000. TLC should have reimbursed the cost of their misdiagnosis $1000. They not only misdiagnosed the issue, but lied about the compatibility of the new cassettes"

"They were available when needed, weekend rates were reasonable, and repairs done quickly. Will definitely hire again!"

"Very good, fair price. Got here when they said they would, and they finished the job promptly as well. They were very professional and friendly, explaining the system and the process of installation fully, and they cleaned up completely after each step. Would definitely recommend Santa Fe Heating and Cooling Services."

"Was in need of plumbing work and repair that was part of a water heater failure that also caused damage. Called and asked if they service our area, they said they did, and I asked to have an estimate. After several calls, we succesfully arranged for the plumber to visit, and Jorge & Brad arrived as scheduled. Both Jorge & Brad seemed knowledgeable and responsive. They said there would be no charge for the estimate and they would prepare it for me to receive by the following week via email. More than a week later, no estimate had I seen. Had to make multiple phone calls to find out where the estimate was. After more than a week of phone calls & promises of return calls that they never fulfilled, the person answering the phone (Karesse) said that Jorge had sent the estimate to a "VP for approval." To my surprise, I got a phone call the next day, but it was just Karesse again to say that they were looking into the matter and were going to get to the bottom of where that estimate could be. This sounded good, but resulted in nothing at all working with Roadrunner. After another week had gone by, more phone calls resulted in being told the same thing again and again, with no one stepping up to be responsible nor actually get the estimate to me. I requested to speak to a manager and was told no one was available to speak with me. I asked for a manager to call me and put a condition on it, "if they actually care" to fulfill on having our business and doing what they said they would do. Already a month went by without the estimate, and the last time I spoke with Roadrunner, all I got was one last phone call from Karesse saying that this was important for them to resolve so they would call the next day. I never heard from Roadrunner that next day nor ever again and never received an estimate. It is clear they do not value customers and do not know what integrity is nor what it is to fulfill on the basics of being reliable service providers in our world. Not recommended as reliability to deliver on services and customer care are not what they are up to."