Extremely rude owner. I've waited a year and a half for a window. The owner tried to tell me they had contacted me several time, which we have no record of. He criticized me for having a shattered window covered with plywood so that my establishment was not open to the elements. He said it prevented them from getting accurate measurements, but the window had been measured by his service twice before. Basically, he tried to shift the blame for his immensely poor service onto me, the customer. Look elsewhere.
Description of Work: I needed a picture window that was damaged by a car accident replaced. They failed in every measure, most importantly customer service and professionalism.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Catherine T.
03/2021
5.0
replacement windows
+ -1 more
The crew that came was very pleasant and polite; they took out one window at a time and put the new one in right away, which wasn't too disruptive. We did have a few problems due to irregular walls (perished wood surrounds), a broken pane, and a little miscommunication. However, the owner (Greg) and his son Clay came back and made sure we were totally satisfied with the finished job before they left. To us, having a business that stands behind their work is really important. And the new windows are super efficient.
Description of Work: Replaced all windows in older manufactured home with Energy-Star windows.
Rating Category
Rating out of 5
Yes, I recommend this pro
Tracy B.
02/2021
2.0
glass repair
+ -1 more
The put a brand new trump flag in front of their business after January 6 this company is the absolute epitome of racist bigotry
Description of Work: Window replacement
Rating Category
Rating out of 5
quality
4.0
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
4.0
Bill R.
11/2020
1.0
replacement windows, doors
+ 0 more
Badly! After waiting forever measurements were either wrong or someone ordered the wrong windows. Mr. Griffin can pretend to be nice, but he’s nothing but a wolf in sheep’s clothing.
Description of Work: Window replacement
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$1,209
Brady H.
03/2016
5.0
glass repair
+ -1 more
unknown
Description of Work: Great crew got window replaced same day I called while I was at work.
Rating Category
Rating out of 5
Yes, I recommend this pro
Patty B.
02/2016
5.0
glass repair, replacement windows
+ 0 more
We are very pleased with what White Mountain Glass provided for our home. We wanted several items that are not usually procured in this area. We have a double set of French doors at our entry way that are incredible. Also, we wanted "cowboy" doors (multi pocket) for our back patio. The cowboy doors have exceeded our expectations. Most of the windows came from Marvin and we are pleased with the quality. We requested ordinary cabinet glass and they were amazingly quick in getting them to us for installation. They provided an itemized invoice so I was able to determine the cost of each door and window. The French doors and the cowboy doors were quite expensive.
Description of Work: We built a custom home in Alto NM and the builder contracted with White Mountain Glass for all the doors, windows, mirrors and cabinet glass.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$34,498
R. Lee Y.
08/2014
5.0
glass repair, doors
+ 0 more
Very good experience. Work completed as agreed. Very personable technicians. Would definitely use again.
Description of Work: Replaced rollers on sliding glass door
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$100
Tony M.
01/2014
5.0
glass repair
+ -1 more
.
Description of Work: Replaced the glass in sliding glass door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$225
clark C.
12/2013
4.0
replacement windows
+ -1 more
Replaced 3 windows. Pleased.
Description of Work: I used White Mountain Glass.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$1,000
shannon C.
01/2011
5.0
replacement windows
+ -1 more
Gave an accurate estimate of the cost and arranged their visits around our schedule. The installers were professional and courteous. White Mountain's cost was about half of what Roswell glass companies had estimated. We will definately use them again in the future.
Description of Work: Installed custom glass shower enclosure.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Windows,
Glass and Mirrors,
Doors
FAQ
White Mountain Glass is currently rated 4 overall out of 5.
No, White Mountain Glass does not offer free project estimates.
No, White Mountain Glass does not offer eco-friendly accreditations.
No, White Mountain Glass does not offer a senior discount.
No, White Mountain Glass does not offer emergency services.
No, White Mountain Glass does not offer warranties.