About us
Business highlights
17 years of trusted experience
Emergency Services Offered
Services we offer
Services we don't offer
Amenities
Free Estimates
YesWarranties
YesEmergency Services
YesAccepted payment methods
Reviews
2.36 Reviews
Showing 1-6 of 6 reviews
Marcia M.
01/2016
roofing
+ -1 moreunknown
Description of Work: WILL NOT HONOR WARRANTY, PUBLIC NEEDS TO BE WARNED ABOUT STUART BASS DBA BASS BROTHERS ROOFING. HE SCREAMS AT A 79 YEAR OLD INFIRM CUSTOMER THEN COMMITS ELDERLY ABUSE AGAINST HER AND MYSELF. THIS MAN AND DBA IS AND HAS BEEN COMMITTING FRAUD FOR WAY TOO LONG. $7000 ROOF LEAKS, AND HIS REPAIRS ARE FRAUD, AND NOT DONE. DID NOT PERMIT THE HOUSE AND DID NOT HAVE IT INSPECTED, ETC. THEIR PHONE NUMBER IS LISTED.
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styve H.
11/2014
roofing
+ -1 moreOne of the worst most humiliating experiences I have ever had. Several people were taking the owner to court. I was told that he filed for bankruptcy. Almost every roofer in the area had horror stories to share. I was treated with disrespect, anger, threats and overall immaturity.
Description of Work: Replace an old roof with a new one
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$6,000
K R.
02/2014
roofing
+ -1 moreTook them 5 months to start after i had payed 3000.00 cash then they use Wrong screws raw edges they came two colors brown the charged me to put new wood were it was rotten but didnt replace it. They didnt put stuff in seams they put silicon on edges looked like a 2yr old did it after i had a million call emails so they found metal to put over silicon corner. Looks better it was just stressful then they want the rest of there money the next day. Wow!
Description of Work: Metal roof on home.
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renate D.
08/2013
roofing
+ -1 moreWent well. Only complaint was.. I asked them to call the day before they were coming,they did not. They called minutes before arrival, lucky I was home. If they would have done the job without me being there I would have been very upset.
Description of Work: Eaves on barn
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Yes, I recommend this pro
$1,000
Crystal F.
03/2013
roofing
+ -1 moreGreat told me crew would be there at this date n crew showed up on time they tore off old roof down to deck n replaced 6 plywoods dryed roof in n cleaned up all nails n debris next day the put new roof on n were finish in less then 3 days
Description of Work: Reroof, roof was leaking in a few spots stewart bass n crew josh n justin came to my home and gave me a estimate n also repaired leak as i was deciding to spend money for roof. Great customer service n workmanship great price. Went over and beyond our contract agreement will use bass brothers again in future.
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Yes, I recommend this pro
$9,000
Response from Bass Brother Roofing
Marcia M.
08/2012
roofing
+ -1 moreReceived estimate of less then $6,000 for new roof which was to include ALL replacement boards, etc. In the middle of having roof installed, Stewart Bass came in and "Demanded an additional $1,200 for new boards or he would contact the Codes Department." Complete intimidation. Worker fell through Den Ceiling, first rain brought leaks and ceiling falling in. Made promises he did not keep and does not properly back their warranties. NEVER use this roofing company.
Description of Work: New Roof.
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$7,200
Response from Bass Brother Roofing
Contact information
925 Sudderth Drive Ste A, Ruidoso, NM 88345
bassbrothersroofing.netService hours
Sunday:
ClosedMonday:
8:00 AM - 5:00 PMTuesday:
8:00 AM - 5:00 PMWednesday:
8:00 AM - 5:00 PMThursday:
8:00 AM - 5:00 PMFriday:
8:00 AM - 5:00 PMSaturday:
ClosedLicensing
Bonded
Insured
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Roofing
FAQ
Bass Brother Roofing is currently rated 2.3 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
Bass Brother Roofing accepts the following forms of payment: Check
Yes, Bass Brother Roofing offers free project estimates.
No, Bass Brother Roofing does not offer eco-friendly accreditations.
No, Bass Brother Roofing does not offer a senior discount.
Yes, Bass Brother Roofing offers emergency services.
Yes, Bass Brother Roofing offers warranties.
Bass Brother Roofing offers the following services: We carry the exclusive on a stone coated metal roof system "DURABUILD" We do Roof repairs - new roofs from Custom Tile to your standard 3-tab - Flat roofs from 3-ply hot to 60-mill TPO - We manufacture or own Seamless gutter systems - Custom Decks and hand rails - Custom stone river rock or dry stack stone we manufacture and install- garages - Carports - hardwood floors - tile floors - Security doors -
Ask for details.
Contact information
925 Sudderth Drive Ste A, Ruidoso, NM 88345
bassbrothersroofing.netService hours
Sunday:
ClosedMonday:
8:00 AM - 5:00 PMTuesday:
8:00 AM - 5:00 PMWednesday:
8:00 AM - 5:00 PMThursday:
8:00 AM - 5:00 PMFriday:
8:00 AM - 5:00 PMSaturday:
Closed