Redden Plumbing and Mechanical

unknown

I live in a house that serviced by Redden Plumbing and Mechanical at the request of my landlord. 1. The first visit consisted of drain pipe clog clearing and pipe maintenance under the kitchen sink that left the sink pipes damaged and leaking everywhere. Leaving water damage in the house and floor . 2. The second visit was to unclog a drain pipe again and get an estimate on how much it would cost to repair the damaged kitchen sink pipes. The line was unclogged on the outside of the house but the estimate was not performed inside. Rude remarks were made about the sanitary conditions of my house. And when we inquired what they were talking about specifically, they refused to explain. The house I live in is old and in disrepair, partly due to the sloppy work of of one of Redden Plumbing and Mechanical's plumbers. But it is not unsanitary. I will not be using Redden Plumbing and Mechanical again.

unknown

RPM has done all plumbing and HVAC work for us since we built our house in 1999. Excellent service. Always professional and great to do business with. They may not be the cheapest, but you get what you pay for.

It went great! The Tech was very nice and courteous. He knew what he was doing. He said for an old heat pump, it was running very well! I was very impressed with the way he handled the situation and the amount of time he took.

got the service working great by the time I got home the same morning

Professional behavior and quality workmanship

All very nice and professional, very promt and courteous

My kitchen drain runs under the cement slab. The drain had collapsed. I needed to get it replaced. Another provider had given me an estimate which included removing kitchen tiles, and tearing up the concrete to get to a place to lay the pipe. Sandy Redden came out and gave me two estimates, Both his estimates were less than the other provider. I did have to wait, but I had been told that from the beginning. This is one job that was worth the wait. Workers came when they were supposed to, were polite and efficient, and I now have a new drain running under the slab. I saved a tremendous amount of money and I am delighted with the work. I think the best thing was that Sandy used his brain to come up with a better solution to my problem.

My plumbing is getting old. I had several pinhole leaks that were repaired in two different calls. Two men were sent on the first call. One fixed the leak and the other replaced an outside faucet that I remembered needed replacing. On the second visit, two men were again sent to repair the leak. It was quickly fixed. When I received the bill, I questioned the need to send two men for this job. Upon review, the bill was adjusted to reflect labor for only one man. I am very happy with the service and professionalism of this company and recommend their service.