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Fulkerson Services Inc

Heating and Air Conditioning, Plumbing, Drain Cleaning,

About us

Family owned and operated for over 50 years servicing the Greater Roswell Area.

Business highlights

60 years of trusted experience
Emergency Services Offered

Services we offer

Residential and commercial air conditioning and heating, plumbing, air duct cleaning, service, installation, and preventive maintenance.

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
PayPal
Visa

Reviews

4.328 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
68%
4
11%
3
14%
2
4%
1
4%


Rating CategoryRating out of 5
quality
4.5
value
4.0
professionalism
4.7
responsiveness
4.5
punctuality
4.5
Showing 1-25 of 28 reviews

Kenda W.
08/2017
3.0
plumbing
  + -1 more
I have used them for a long time and I have been getting the feeling that they overcharge. They are very professional.
Description of Work: I used Fulkerson Services Inc when I installed my heat pump and they have done the maintenance since.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$200

Randy R.
08/2017
5.0
plumbing
  + -1 more
I would rate them really good work but they're also outrageously priced. Their work is excellent. I would use them again if I couldn't find somebody else.
Description of Work: They replaced a pipe screen.

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$300

Patricia R.
05/2017
5.0
heating & air conditioning/hvac
  + -1 more
They did a great job. They are very efficient. Price was reasonable.
Description of Work: They installed a new a/c unit in our home. They also service it as well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Fulkerson Services Inc
Thank you for the positive feedback on your ac system installation. We appreciate your business!

Audrey L.
05/2016
5.0
heating & air conditioning/hvac, plumbing, drain cleaning
  + 1 more
All employees were very professional and knowledgeable. I have several pets and all employees were respectful of the pets. Work completed was of good quality. I will continue to use this company. I want to thank employees; Matt, Henry, Carlos and Jonathan for your professionalism.
Description of Work: Spring plan service on air conditioning. installation of new piping in kitchen sink, snake cleaning in pipes.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Response from Fulkerson Services Inc
Thank you for using our plumbing and HVAC services. We appreciate your business!

Audrey L.
05/2016
5.0
heating & air conditioning/hvac, plumbing, drain cleaning
  + 1 more
All employees were very professional and knowledgeable. I have several pets and all employees were respectful of the pets. Work completed was of good quality. I will continue to use this company. I want to thank employees; Matt, Henry, Carlos and Jonathan for your professionalism.
Description of Work: Spring plan service on air conditioning. installation of new piping in kitchen sink, snake cleaning in pipes.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Response from Fulkerson Services Inc
Thank you for using our plumbing and HVAC services. We appreciate your business!

Audrey L.
05/2016
5.0
heating & air conditioning/hvac, plumbing, drain cleaning
  + 1 more
All employees were very professional and knowledgeable. I have several pets and all employees were respectful of the pets. Work completed was of good quality. I will continue to use this company. I want to thank employees; Matt, Henry, Carlos and Jonathan for your professionalism.
Description of Work: Spring plan service on air conditioning. installation of new piping in kitchen sink, snake cleaning in pipes.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Response from Fulkerson Services Inc
Thank you for using our plumbing and HVAC services. We appreciate your business!

Eberhard K.
04/2016
3.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: they performed my bi annual maintenance service which cost enough. when a heat pump needed replacing, their price was twice the competition. they do quality work but they charge too much.

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

$250

Sigrid W.
12/2015
1.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Almost 6,000.00. And 11 months later heat pump quit working. No warranty on work. I'm screwed.
Rating CategoryRating out of 5

Response from Fulkerson Services Inc
I apologize for any confusion or misinformation on our part regarding your heat pump install and repair issue. We give a one year warranty on all installs. Please call us back at 575.622.1600 and we will get a technician out to diagnose what is wrong with your heat pump and get it repaired. Braxton R Fulkerson Fulkerson Services, Inc

Amber S.
10/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Response from Fulkerson Services Inc
[removed member name], Thank you for your positive review! We appreciate your business and look forward to working with you in the future on any of your plumbing, heating and air conditioning needs.

jessica V.
08/2015
2.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They didn't fix the problem the first time left blood on the toilet. Second time around they fixed the problem and also left cardboard boxes thrown around my bathroom and didn't clean the mess on the floors from their work.
Rating CategoryRating out of 5

Response from Fulkerson Services Inc
Thank you for your feedback on our recent service call to your home. I apologize that your experience with our plumbing service was a negative one. We strive to provide the best service on every call, but sometimes we fall short. When we fall short we ask that you give us the opportunity to make it right. Please let us know what we can do to make it right by you. Respectfully, Braxton R Fulkerson

Chris J.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
Let me begin by saying that this company is always the most professional and reliable in Roswell. No matter what, if I call Fulkerson I know that they will get the job done. The water heater was easily changed out which is something we have to do every 8 years or so in this town because of the hard water. Luckily they had a replacement one in stock and had everything done in less than 4 hours which was awesome because we've used other companies before we found Fulkerson and had to wait a day or two for them to get the right water heater in. The master bath sink was an easy fix of simply cleaning out the pipes but the guest bathroom sink was a whole other animal. Apparently roots had got into the line and really did some damage. The first thought was that because so many roots were in the line they were going to have to rip up my foundation and completely redo the plumbing. However the technician working on the line decided to snake it several times and really muscled through it to see if he could clear the line enough to avoid the costly alternative. Thank God he did because he was able to get all the roots out and completely clear out the line. He also told me what to pour down the drain on a regular basis to keep the roots from coming back. This isn't the first time Fulkerson has saved me a ton of money on a job by doing the work correctly the first time but it was probably the biggest savings by far. I would not hesitate to call them again to help me with any of my plumbing and air conditioning / furnace needs.
Description of Work: Fulkerson replaced my hot water heater and fixed 2 clogged sinks, one in my master bathroom and one in my guest bathroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

Kenneth B.
12/2013
3.0
heating & air conditioning/hvac
  + -1 more
they spent 2 hours checking for problem and then misdiagnosed the problem.
Description of Work: I used Fulkerson Services Inc.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$250

Michael C.
08/2013
5.0
heating & air conditioning/hvac
  + -1 more
Plumber provided an initial estimate of $299.00 on initial visit. Returned when we called a week or two later and did the work. They typically charge a $82.00 fee to come to Artesia but only charged us $41.00 after two visits. Considering the distance, we didn't think that was too bad. Workers were very helpful and professional. We were very pleased.
Description of Work: Toilet bolts had rusted and one was broken. Plumber replaced bolts and wax seal. A little pricey but they must travel 36 miles from Roswell to perform work in Artesia.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$340

Kathryn E.
07/2013
5.0
heating & air conditioning/hvac
  + -1 more
Billy was were polite and effficent.
Description of Work: Billy changed out kitchen faucet and removed rusting connection. This fixed the leak at the kitchen sink.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$250

Alice W.
06/2013
4.0
plumbing
  + -1 more
it went fine,,,, the tech who came out was nice and professional
Description of Work: Clean out

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0

$189

robert B.
06/2013
5.0
heating & air conditioning/hvac
  + -1 more
old unit and needs replaced
Description of Work: air conditioner repair

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Gloria R.
05/2013
5.0
plumbing
  + -1 more
I was very impressed with this company, because I needed an appointment at the last minute for a home inspection and an estimate for work to be done on the plumbing. They were able to get someone out on very short notice, and Russ was there on time and was very patient, seeing our realtor was late showing up to unlock the door. He was very professional, and was able to explain any question we asked about the plumbing. I will have this company do work for me in the future.
Description of Work: Inspection and estimate for replacement for plumbing of the whole house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Dick & Betty B.
02/2013
5.0
plumbing
  + -1 more
The kitchen faucet became difficult to swing from right sink to left and vice versa, then became stuck. Fulkerson's serviceman, Aaron, came and found the problem was a distorted and jammed o-ring. He disassembled the faucet completely, located the problem, replaced the defective part, and reassembled the faucet. He fixed the problem. On our call about the faucet problem we also told Fulkerson's about our reverse osmosis system problem. The reverse osmosis system was not working correctly, as the water was still not meeting testing requirements for filtered water. On a separate call Russ came and verified the reverse osmosis connections were correct and changed out the filters and the membrane. The system works now. In fact, previously the ice cubes made from the water were cloudy, and now they are mostly clear. All of the people at Fulkerson's are friendly and professional. That is, the people in the office who answer the phone, schedule the service, and all of the people on the service calls are good to work with. If there is urgency to the need, they respond. If not, they plan a time that is convenient to you. The reputation here is that Fulkerson's may charge a little more, but they are the best. We didn't think the price was too high, though, and feel that the quality of the service and the price are appropriate. Aaron worked on the faucet for about three hours, taking it completely apart and replacing the bad part before reassembling the faucet. We were thinking a new faucet would be required, at greater expense. Russ with his helper worked almost two hours. Neither service call left a mess in our kitchen, for they cleaned up any water that dripped on th floor or under the sink with towels they had brought for that purpose. We wholheartedly recommend Fulkerson's. It is our second time to use them. The first time was six years prior (2006) and before we were adding our comments to Angie's List. That time our problem was a clogged drain, and they fixed that quickly and professionally and for a reasonable price, too. That is why we called Fulkerson's again for this job.
Description of Work: Kitchen Faucet and Reverse Osmosis Service
Rating CategoryRating out of 5
Yes, I recommend this pro
$385.06

Anna R.
02/2013
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
They came 11/2012 to do a routine check on my heat pump, which is 20 years old. No problems, although they have detected issues in the past, which I have paid to get fixed. Early in 2012 I had a leak under the slab of my house. They came to investigate and because I work, I gave the remote to my garage to the manager. They found the problem and fixed it. Very expensive, but I am satisfied. I have used Fulkersons for 20 years. They guarantee their work. And with the maintenance, they are available 24 hours a day and I have called them at odd hours and they have quickly responded.
Description of Work: I pay for a maintenance check twice a year. Usually in the spring I pay for the whole year. - approximately $125.00.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Dennis G.
12/2012
5.0
heating & air conditioning/hvac
  + -1 more
excellent call from beginning to end. Very prompt, very professional and very honest.
Description of Work: Air conditioning wasn't working. Coils were icing up and warm air was coming from ducts. Called Fulkerson and had resigned myself to the fact it was going to be an expensive repair. The technician looked at the inside unit then turned the A/C on. After a few minutes he went outside and took a look at the outside unit. He took out his pencil and stuck it in the unit and got the fan started. It began blowing cold air almost immediately. The technician came back in and put the door back on the inside unit and asked me to sign the ticket showing that he had made the call. Much to my surprise there was no charge. My A/C and heat still work and I am very pleased with how they handled my call.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Venitia L.
11/2012
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
Fulkerson's technicians are prompt, polite, professional, and competent. They are always mindful of cleaning up behind themselves and will wear shoe covers to avoid tracking mud or soil into the house. Best of all, you can rely on the work they complete, the advise they give, and the fact that they keep appointments and stay in touch with you before they arrive or (as rarely may happen) if they are detained at another service call. A welcome difference in this area of the country! It's also nice that their phone service is excellent, with a reliable set of receptionists who are friendly, prompt, and competent!
Description of Work: I've had several jobs completed by Fulkerson's: a PVC pipe line was installed to connect my pipes directly to the city's sewage system instead of to an old clay pipe through my neighbor's back yard (at the cost of approx. $2,800) with a service contract; plumbers have snaked out a flooded toilet and advised me on how to keep it clear (~$85); a plumber comes by to turn my outside water off and to insulate one of my outside spigets for winter (negligible cost); plumbers removed an old water heater and installed a new one (very reasonable cost) and most recently (11/4/2012), a plumber came within an hour of my call on Sunday to fix the flushing mechanisms on my toilet and to locate and stop a leak in the pipe servicing my laundry room ($356). The heating and air/conditioning technicians are equally competent, coming by to service my unit, as needed, and to change filters twice annually. The cost for heating and air/conditioning repair is also very reasonable, given the excellent quality of Fulkerson's highly experienced and qualified technicians. The work done on replacing a reversing valve was exceptionally well done!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$356

Scott P.
04/2012
4.0
heating & air conditioning/hvac
  + -1 more
They are pretty well known in town and are one of the bigger heating and air companies. They did a good job and have a fair price.
Description of Work: They repaired my AC.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Loretta R.
03/2012
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
From start to finish, the job did not take over two hours. They fixed the drywall where they had to cut into it and placed a nice access panel on the larger cut near the floor. They are so thorough and quick.
Description of Work: This is the company I should have used in the first place. They had to come in and fix the mess made by the the company I did hire (Mando's Plumbing). Mando's did not provide me any water to my back yard following a replumb. Mando also lied and said he told me this in the beginning which is false. If I had known there would be no more water in the back of the house, I would never have asked Mando's to start the job. Fulkerson's came in and hooked into the water line in the attic and ran a pipe down my interior bedroom wall and out into my back patio. They even moved the spigot for me so I would have easier access to it from the patio door. Fulkerson's also checked my water softener which Mando's had put on bypass for whatever reason. Now, I can water my yard and I have soft water going to the dishwasher. Fulkerson's has done work for me in the past and I will never use another plumbing company again. As the saying goes, "You get what you pay for". In my instance, it wound up costing me much more than if I had just hired Fulkerson's the first time around and had the job done right.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$486

Deborah H.
03/2012
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
They are little pricey. They stand behind the work. I don't have any complains. They are very responsive. I don't consider them reasonable. They guarantee you weekend calls and regular rates. If something goes wrong, they make it right. Their cleanup is good. Their folks are tidy. I have used many plumbers but I stayed with them because they are moral and honest. I have allergy and they make sure that nobody comes with fragrance on. It's a good company though they are little pricey. I would use them in the future.
Description of Work: I used FulkersonService Inc for heating and A/C and plumbing last week to check my heat pumps and the blower. I have an annual contract with them and they come twice a year.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Liz H.
01/2012
5.0
heating & air conditioning/hvac
  + -1 more
It went very well. We called early in the morning and someone was able to come out late that afternoon.
Description of Work: We have been satisfied customers of Fulkerson Plumbing for several years. They installed a new heat pump in 2007. We have had problems with it recently and a repairman came out the day we called (we did call early in the morning). They found the problem, then looked up our installation date and found out the part was covered by warranty. We have found the technicians to always be professional and extremely helpful on all the calls they have made in the past. We recommend them!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
    • 1(current)
    • 2

Contact information

1600 W Second St, Roswell, NM 88201

www.fulkerson-services.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Plumbing,
Drain Cleaning,
Sewer Cleaning,
Air Duct Cleaning

FAQ

Fulkerson Services Inc is currently rated 4.3 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Fulkerson Services Inc accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
No, Fulkerson Services Inc does not offer free project estimates.
No, Fulkerson Services Inc does not offer eco-friendly accreditations.
No, Fulkerson Services Inc does not offer a senior discount.
Yes, Fulkerson Services Inc offers emergency services.
Yes, Fulkerson Services Inc offers warranties.
Fulkerson Services Inc offers the following services: Residential and commercial air conditioning and heating, plumbing, air duct cleaning, service, installation, and preventive maintenance.

Contact information

1600 W Second St, Roswell, NM 88201

www.fulkerson-services.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed