We are a Rio Rancho small business. We've been in business 9 years and have 4 mobile units and 6 employees. We have a huge return customer base and are thankful for our customers support
Business highlights
20 years of trusted experience
Services we offer
Residential and commercial windows, RV windows, windshield & auto glass repair & replacement. Window tinting
Westside Glass has been repairing and replacing some of my windows and sliding door and I am extremely impressed and glad that I chose them! Communication is prompt, scheduling is fast, and pricing is affordable. David Fava did the work at my home and he was professional, helpful, knowledgeable and did high quality work! I have put them on speed dial! Highly recommend this company!
Description of Work: Several windows in my home and a sliding door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Richard E.
12/2017
5.0
glass repair, replacement windows, auto glass
+ 1 more
Extremely well. I was driving home and a rock struck my windshield leaving a pit and about an inch long crack. I drive straight to Westside Glass in Rio Rancho. Even though it was almost closing time, they took my vehicle right back and fixed the chip/crack. I was in and out in less than 20 minutes. You have to hunt hard to find where the rock struck my windshield. This is the fourth time I have taken cracked windshields to Westside Glass. They'll always get my business.
Description of Work: Window chip repair
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Dennis N.
09/2017
5.0
auto glass
+ -1 more
Good quality in about an hour.
Description of Work: Replace windshield
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Matthew K.
07/2017
5.0
glass repair, replacement windows, auto glass
+ 1 more
Great, no problems so far.
Description of Work: Need a windshield repaired. Unfortunately had to go to them, but was quick and out within an hour.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$190
Jerry S.
06/2017
4.0
auto glass
+ -1 more
The repair is fine,but the "scar" is still very noticeable. They didn't tell me that my insurance would have covered the repair, even though I asked. I found out later from my insurance carrier that they would have covered the cost!
Description of Work: repair of windshield pit mark
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
$25
Arthur V.
04/2017
5.0
replacement windows, auto glass
+ 0 more
good work, good price
Description of Work: Car windshield, sunroom glass replacement
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
David F.
03/2017
5.0
replacement windows
+ -1 more
Fine, except after the initial measurement they forgot to call me with bid. Second time went as expected. No big deal, the original glass was intact, just had lost it's seal.
Description of Work: Replace a thermo-pane in a window.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Kathleen C.
02/2016
5.0
replacement windows
+ -1 more
They did a excellent job..Great to deal with..extremely timely. .Will return..
Description of Work: Excellant service.Very professional. ..Great job...
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
James R.
09/2015
1.0
replacement windows
+ -1 more
unknown
Description of Work: "This place is a joke! My window was broken by delinquents and needed to be replaced. A rep came out, took a look at the window and said no problem. A week later, someone came to replace the window. The window is not the correct window, the person left glue on the frames around the windows, the window is not installed correctly, there was no clean-up; glass was left on the furniture and all over the floor. DO NOT, I REPEAT, DO NOT USE THIS BUSINESS!!!!!!BEWARE"
Rating Category
Rating out of 5
Gary Z.
09/2015
5.0
replacement windows
+ -1 more
unknown
Description of Work: Showed up on time both for estimate and installation. Very neat and professional. Pricing good...senior discount when I asked.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Lisa S.
08/2015
5.0
replacement windows
+ -1 more
unknown
Description of Work: Tinted windows. They were great. Super friendly and did an awesome job. Would highly recommend.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$185
Barbara W.
08/2015
5.0
replacement windows
+ -1 more
.
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
$500
Kirk P.
06/2015
5.0
replacement windows
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$140
Patricia S.
06/2015
5.0
glass repair, replacement windows
+ 0 more
unknown
Description of Work: Replaced a the stationary side (appox. 4x6') of a sliding front window--tempered, tinted, low-e glass--broken by a thrown rock. No response from voicemail left on office phone, but when I called again, Robert came out the same day to evaluate the job. Two weeks went by without contact and when I called the office, they had 2 wrong numbers they'd been trying to contact me at! Frustrating, but once the replacement glass was ordered, Robert had it installed within 3-4 days, explaining that the tempering treatment takes 3 days longer. Fortunately, only the outside pane had been broken, so we weren't in a hurry for the replacement. Once the glass was ready, Robert had it installed in under an hour. We were satisfied with the quality and price of the service, although the senior discount advertised wasn't applied until I asked.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$470
Christina E.
04/2015
5.0
replacement windows
+ -1 more
unknown
Description of Work: Chip Repair. They didn't charge! They just asked to remember them when I need any glass repaired. I will be going back!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Mary Anne F.
02/2015
5.0
replacement windows
+ -1 more
It was excellent because they were quick. When the window came in, they came out the next day. It was a great big window and it took them 20 minutes to put it in. When we went in to order the window, they were super nice. They are easy to work with and prompt. We would use them again.
Description of Work: We went to Westside Glass to order a window.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Alexander T.
02/2015
5.0
replacement windows
+ -1 more
unknown
Description of Work: Great!
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$450
Sandra R.
01/2015
5.0
replacement windows
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Cathy P.
11/2014
5.0
auto glass
+ -1 more
Our insurance paid for most of it. We had to pay the deductible. They came to our house to replace the windshield. They had it fixed within an hour. They made sure that it had all of the extras on it that my last windshield had. They have also replaced the windows in our classic cars. They were very quick and they will be fixing another window for me.
Description of Work: We used Westside Glass Incorporated to replace our windshield.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
Linda W.
08/2014
5.0
auto glass, glass repair, replacement windows
+ 1 more
It was good. One person came out. The house windows took a couple of hours. The car took an hour or so. I would tell a friend or family member to go to them. The house windows cost $700.00. The car windows cost about $150.00.
Description of Work: They did some tinting of windows on my car and house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Nancy E. M.
10/2013
5.0
replacement windows
+ -1 more
It went better than we expected after the terrible experience of a break in.
Description of Work: Responded IMMEDIATELY when rock was thrown through a sliding door. Bill and Gary came over, cleaned up the glass, put up plywood and ordered the new glass which they installed when it came in two days later. FANTASTIC!!!!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$612
Oksana W.
06/2012
1.0
replacement windows
+ -1 more
I had called to price around and set up an appointment with Westside Glass Inc to get a measurement. They came over but said that they did not bring a ladder even though I told them beforehand that the window is on the second floor. They told me they would come back but never did. After waiting a week for the return, I called Bill at Westside Glass and he said he would find out and call me back in 10 min but then never did call back. I called the next day and he said it was on the second level and they could not do it with a ladder. They have to borrow a scaffold and he would call back when he made the arrangement for a scaffold. Waited another couple days and called him back again. His price went up 100 dollars and he said he would talk to someone and get back to me. I finally gave up on him and went somewhere else. I have heard good things about this place but I guess they only deal with easy jobs. Very unprofessional!
Description of Work: Replacing broken window on the second floor
Rating Category
Rating out of 5
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
4.0
Response from Westside Glass Inc
I called another company and they said they would call Frank and setup a time to see him. The ball was dropped and I'm sorry. We pride ourselves on taking care of our customers, especially return customers like Frank. The job was out of our range because the window was so high. When we quoted Frank it was in our shop off another companies quote but didn't realize how high up the window was and that it would need scaffolding. My company and the previous company and the company that I referred the work to all let Frank down and I'm sorry. We do know our limits and will never start something we cannot finish or do properly. Writing these types of replies are like a slap in the face but do help us to improve. Every employee here has read this and as a team company will strive to do better. Bill Keith
Joyce G.
06/2011
5.0
auto glass
+ -1 more
I really liked them; they were so courteous, respectful, and quick. It was a great experience.
Description of Work: They replaced my windshield.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Westside Glass Inc
Thank you for the nice review [member name removed]. We appreciate the kind words and your business.
Contact information
4529 Arrowhead Ridge Dr SE Suite 102, Rio Rancho, NM 87124
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Windows,
Auto Glass,
Glass and Mirrors,
Windows - Safety & Security Film,
Window Treatments,
Window Tinting,
Screen repair
FAQ
Westside Glass Inc is currently rated 4.7 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
Westside Glass Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa