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Westside Glass Inc

Windows, Auto Glass, Glass and Mirrors,

About us

We are a Rio Rancho small business. We've been in business 9 years and have 4 mobile units and 6 employees. We have a huge return customer base and are thankful for our customers support

Business highlights

20 years of trusted experience

Services we offer

Residential and commercial windows, RV windows, windshield & auto glass repair & replacement. Window tinting

Services we don't offer

NA

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.723 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
4%
3
0%
2
0%
1
9%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
4.8
punctuality
4.9
Showing 1-23 of 23 reviews

Susan H.
06/2022
5.0
replacement windows
  + -1 more
Westside Glass has been repairing and replacing some of my windows and sliding door and I am extremely impressed and glad that I chose them! Communication is prompt, scheduling is fast, and pricing is affordable. David Fava did the work at my home and he was professional, helpful, knowledgeable and did high quality work! I have put them on speed dial! Highly recommend this company!
Description of Work: Several windows in my home and a sliding door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Richard E.
12/2017
5.0
glass repair, replacement windows, auto glass
  + 1 more
Extremely well. I was driving home and a rock struck my windshield leaving a pit and about an inch long crack. I drive straight to Westside Glass in Rio Rancho. Even though it was almost closing time, they took my vehicle right back and fixed the chip/crack. I was in and out in less than 20 minutes. You have to hunt hard to find where the rock struck my windshield. This is the fourth time I have taken cracked windshields to Westside Glass. They'll always get my business.
Description of Work: Window chip repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Dennis N.
09/2017
5.0
auto glass
  + -1 more
Good quality in about an hour.
Description of Work: Replace windshield

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Matthew K.
07/2017
5.0
glass repair, replacement windows, auto glass
  + 1 more
Great, no problems so far.
Description of Work: Need a windshield repaired. Unfortunately had to go to them, but was quick and out within an hour.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$190

Jerry S.
06/2017
4.0
auto glass
  + -1 more
The repair is fine,but the "scar" is still very noticeable. They didn't tell me that my insurance would have covered the repair, even though I asked. I found out later from my insurance carrier that they would have covered the cost!
Description of Work: repair of windshield pit mark

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

$25

Arthur V.
04/2017
5.0
replacement windows, auto glass
  + 0 more
good work, good price
Description of Work: Car windshield, sunroom glass replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

David F.
03/2017
5.0
replacement windows
  + -1 more
Fine, except after the initial measurement they forgot to call me with bid. Second time went as expected. No big deal, the original glass was intact, just had lost it's seal.
Description of Work: Replace a thermo-pane in a window.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kathleen C.
02/2016
5.0
replacement windows
  + -1 more
They did a excellent job..Great to deal with..extremely timely. .Will return..
Description of Work: Excellant service.Very professional. ..Great job...

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

James R.
09/2015
1.0
replacement windows
  + -1 more
unknown
Description of Work: "This place is a joke! My window was broken by delinquents and needed to be replaced. A rep came out, took a look at the window and said no problem. A week later, someone came to replace the window. The window is not the correct window, the person left glue on the frames around the windows, the window is not installed correctly, there was no clean-up; glass was left on the furniture and all over the floor. DO NOT, I REPEAT, DO NOT USE THIS BUSINESS!!!!!!BEWARE"
Rating CategoryRating out of 5

Gary Z.
09/2015
5.0
replacement windows
  + -1 more
unknown
Description of Work: Showed up on time both for estimate and installation. Very neat and professional. Pricing good...senior discount when I asked.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Lisa S.
08/2015
5.0
replacement windows
  + -1 more
unknown
Description of Work: Tinted windows. They were great. Super friendly and did an awesome job. Would highly recommend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

Barbara W.
08/2015
5.0
replacement windows
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$500

Kirk P.
06/2015
5.0
replacement windows
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Patricia S.
06/2015
5.0
glass repair, replacement windows
  + 0 more
unknown
Description of Work: Replaced a the stationary side (appox. 4x6') of a sliding front window--tempered, tinted, low-e glass--broken by a thrown rock. No response from voicemail left on office phone, but when I called again, Robert came out the same day to evaluate the job. Two weeks went by without contact and when I called the office, they had 2 wrong numbers they'd been trying to contact me at! Frustrating, but once the replacement glass was ordered, Robert had it installed within 3-4 days, explaining that the tempering treatment takes 3 days longer. Fortunately, only the outside pane had been broken, so we weren't in a hurry for the replacement. Once the glass was ready, Robert had it installed in under an hour. We were satisfied with the quality and price of the service, although the senior discount advertised wasn't applied until I asked.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$470

Christina E.
04/2015
5.0
replacement windows
  + -1 more
unknown
Description of Work: Chip Repair. They didn't charge! They just asked to remember them when I need any glass repaired. I will be going back!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mary Anne F.
02/2015
5.0
replacement windows
  + -1 more
It was excellent because they were quick. When the window came in, they came out the next day. It was a great big window and it took them 20 minutes to put it in. When we went in to order the window, they were super nice. They are easy to work with and prompt. We would use them again.
Description of Work: We went to Westside Glass to order a window.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Alexander T.
02/2015
5.0
replacement windows
  + -1 more
unknown
Description of Work: Great!

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Sandra R.
01/2015
5.0
replacement windows
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Cathy P.
11/2014
5.0
auto glass
  + -1 more
Our insurance paid for most of it. We had to pay the deductible. They came to our house to replace the windshield. They had it fixed within an hour. They made sure that it had all of the extras on it that my last windshield had. They have also replaced the windows in our classic cars. They were very quick and they will be fixing another window for me.
Description of Work: We used Westside Glass Incorporated to replace our windshield.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Linda W.
08/2014
5.0
auto glass, glass repair, replacement windows
  + 1 more
It was good. One person came out. The house windows took a couple of hours. The car took an hour or so. I would tell a friend or family member to go to them. The house windows cost $700.00. The car windows cost about $150.00.
Description of Work: They did some tinting of windows on my car and house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Nancy E. M.
10/2013
5.0
replacement windows
  + -1 more
It went better than we expected after the terrible experience of a break in.
Description of Work: Responded IMMEDIATELY when rock was thrown through a sliding door. Bill and Gary came over, cleaned up the glass, put up plywood and ordered the new glass which they installed when it came in two days later. FANTASTIC!!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$612

Oksana W.
06/2012
1.0
replacement windows
  + -1 more
I had called to price around and set up an appointment with Westside Glass Inc to get a measurement. They came over but said that they did not bring a ladder even though I told them beforehand that the window is on the second floor. They told me they would come back but never did. After waiting a week for the return, I called Bill at Westside Glass and he said he would find out and call me back in 10 min but then never did call back. I called the next day and he said it was on the second level and they could not do it with a ladder. They have to borrow a scaffold and he would call back when he made the arrangement for a scaffold. Waited another couple days and called him back again. His price went up 100 dollars and he said he would talk to someone and get back to me. I finally gave up on him and went somewhere else. I have heard good things about this place but I guess they only deal with easy jobs. Very unprofessional!
Description of Work: Replacing broken window on the second floor

Rating CategoryRating out of 5
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
4.0


Response from Westside Glass Inc
I called another company and they said they would call Frank and setup a time to see him. The ball was dropped and I'm sorry. We pride ourselves on taking care of our customers, especially return customers like Frank. The job was out of our range because the window was so high. When we quoted Frank it was in our shop off another companies quote but didn't realize how high up the window was and that it would need scaffolding. My company and the previous company and the company that I referred the work to all let Frank down and I'm sorry. We do know our limits and will never start something we cannot finish or do properly. Writing these types of replies are like a slap in the face but do help us to improve. Every employee here has read this and as a team company will strive to do better. Bill Keith

Joyce G.
06/2011
5.0
auto glass
  + -1 more
I really liked them; they were so courteous, respectful, and quick. It was a great experience.
Description of Work: They replaced my windshield.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Westside Glass Inc
Thank you for the nice review [member name removed]. We appreciate the kind words and your business.

    Contact information

    4529 Arrowhead Ridge Dr SE Suite 102, Rio Rancho, NM 87124

    westsideautoglass.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed

    Licensing

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Windows,
    Auto Glass,
    Glass and Mirrors,
    Windows - Safety & Security Film,
    Window Treatments,
    Window Tinting,
    Screen repair

    FAQ

    Westside Glass Inc is currently rated 4.7 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: Closed

    Westside Glass Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, Westside Glass Inc offers free project estimates.
    Yes, Westside Glass Inc offers eco-friendly accreditations.
    No, Westside Glass Inc does not offer a senior discount.
    No, Westside Glass Inc does not offer emergency services.
    Yes, Westside Glass Inc offers warranties.
    Westside Glass Inc offers the following services: Residential and commercial windows, RV windows, windshield & auto glass repair & replacement. Window tinting
    NA

    Contact information

    4529 Arrowhead Ridge Dr SE Suite 102, Rio Rancho, NM 87124

    westsideautoglass.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed