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Western Furniture

Furniture Refinishing and Repair, Upholstering

Reviews

5.09 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
4.9
punctuality
4.9
Showing 1-9 of 9 reviews

Anne G.
02/2015
5.0
furniture repair
  + -1 more
Mark does high quality, careful work at a reasonable price, and is generally very knowledgeable about different kinds of furniture. He explains what needs to be done and follows through. He is working on another piece for me now, and I definitely will use him in the future.
Description of Work: Repaired broken legs on two antique side tables and a decorative side panel of a Victorian bed that needed gluing and reinforcement. Excellent job on all pieces. One of the broken legs was especially damaged, but the repair is hardly noticeable.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Tracy D.
05/2014
5.0
furniture repair
  + -1 more
The table turned out amazing - quite literally I was speechless when he brought it back because it looks brand new and never used. I think that Mark is one of the few craftsmen left capable of such a feat. Very interesting eccentric guy who has vast knowledge of antiques. I have another table stored out of state that when I get hold of it, I definitely will call mark to repair as well.
Description of Work: Mark restored an antique table - era 1920's - that I thought was likely beyond repair. In addition to several huge gouges from a recent move that did not go so well on my furniture. the table had water damage and sun damage, as well as broken laminate edges and loosening joints.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Lorraine E.
02/2013
5.0
furniture repair
  + -1 more
Estimate was explained in detail and what work would be covered by the estimate. Different scenarios were discussed, but I wanted repairs that would make the piece more sturdy than the original This was accomplished and I was very satisfied with the results.
Description of Work: Broken legs to a wood Mission style computer desk were repaired and strengthened. Dowels were replaced and the work was thorough.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12,500

Robert B.
04/2012
5.0
furniture repair
  + -1 more
He did a very good job. It was a very successful repair. I was very satisfied with the price. The only criticism is that he takes a long time with the stuff. He has a back log and it is often a couple of months before you get your stuff back. Once you get an appointment with him he is prompt and never late. Sometimes you have to call him every three weeks or so to give him a little prod to get to it. I would use this provider again.
Description of Work: He repaired a rocking chair and some record cabinets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$350

Cathy D.
09/2011
5.0
furniture repair
  + -1 more
Mark, the owner, came and consulted with me about my knotty pine cabinets and doors. He is an eccentric friendly hardworking person. He came highly recommended by a friend who warned me that he is very busy. He sounded busy on the phone, but did not make me feel that my call was not important. He is a bit scattered in making appointments and had to change one of my appointments. However, he was punctual and very hard working. He is magic with wood. An extreme intellect with a talent in turning questionable wood to beauty! Hard working, ethical and a pleasure to have working in my house.
Description of Work: Assessed Solid Wood Kitchen Cabinets Detailed Time, Process & Prices for Restoration Taught me some tricks to maintain surfaces of the wood cabinets Restored wood surfaces of Cabinets Restored scratches in wooden door surfaces

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lezlianne P.
08/2010
5.0
furniture repair
  + -1 more
This gentleman was not able to help us with our project (furniturre recovering). He called back promptly to advise us he mainly restores wood. But he gave us a reputable recommendation for someone else and the work is already being done. The person he referred us to has been great, professional, and provided reasonble costs for our project.
Description of Work: Service was not performed by this gentleman but callback from him was quick and professional.

Rating CategoryRating out of 5
professionalism
4.0
responsiveness
4.0

Yes, I recommend this pro
$360

joan H.
05/2009
5.0
furniture repair
  + -1 more
Great from start to finish
Description of Work: Replaced the wooden rails where the leaves slide in and out on an antique table. He was the owner of the company and a very personable man. I would say the quality of his work was excellent and he was very concerned that every thing was perfect. I would heartily recommend him to anyone who needed work done on furniture. He also tightened up some springs that were starting to give way on a recliner. A job well done!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$270

DOROTHY H.
10/2008
5.0
furniture repair
  + -1 more
We moved 1000 miles and in the process our dresser top was marred badly by the moving company. I reported it to them and they sent Mark out to repair it. He was able to diagnose the issue over the phone and get the approval of the movers to come out. He showed up exactly at the time he said he would be here, and rubbed out the mars and applied polish. He also touched up a few other nicks and mars that were not the fault of the movers, and did not charge us for this extra service. He did a great job and the dresser top looks like new again. He also was very open about sharing information about furniture finishes, and we learned a lot.
Description of Work: Repaired damaged dresser top.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

07/2006
5.0
upholstery
  + -1 more
THEY GAVE ME MANY TYPES OF CLOTH TO CHOOSE FROM. THEY EVEN ADDED SOME PADDING FOR ME FOR FREE. THEY ARE A RELIABLE COMPANY AND THEY ALWAYS ARRIVE ON TIME.
Description of Work: THEY REUPHOLSTERED THE RECLINER.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

    Contact information

    537 Mindoro Dr SE, Rio Rancho, NM 87124


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Furniture Refinishing and Repair,
    Upholstering

    FAQ

    Western Furniture is currently rated 5 overall out of 5.
    No, Western Furniture does not offer free project estimates.
    No, Western Furniture does not offer eco-friendly accreditations.
    No, Western Furniture does not offer a senior discount.
    No, Western Furniture does not offer emergency services.
    No, Western Furniture does not offer warranties.

    Contact information

    537 Mindoro Dr SE, Rio Rancho, NM 87124