Roman's Quality Movers

This team is terrific. They are professional, courteous, timely, experienced! They cared for our belongings as if they were their own. Not a nick on furniture or walls which was pretty amazing since our stairs were very narrow. I really liked that this was a father and son team. Price was reasonable. They charged by the hour which allowed us to do a lot of the prep work and which saved us money. I highly recommend them. We will be using them again in the near future.

We hired Mike Roman to move a houseful of furniture from a home to a local storage space. It was a satisfying experience from start to end. Mike and sons were professional and efficient, going above and beyond to accommodate our special needs. And the service costs were very reasonable! Reliable and easy to work with. We intend them to use them for all future packing and moving needs.

Poorly. He was to get back to me in a couple of days to confirm which day worked best, but did not get back to me. I tried to reach him several times, left text and voice mail messages. When he did not respond, with just one day before time I needed to move, I hired another mover. Finally, later that afternoon, I received text message, and reported he was not available and gave name of another mover to use. Have used them in the past with good results. Never again. Not sure what is going on, but not the way to run a business.

It didn't. Mike Roman seemed like a very nice fellow at my home -- took a bit longer to get his written bid than he'd promised and had to keep after him some hit finally got by late afternoon of the next day not too bad. I had a few questions and it took the better part of a whole other day for him to get back to me apologizing saying he was on a long distance move...I thanked him and we were good to go for 12 days later. OR SO I THOUGHT!!! So last Mon Sept 18 I get a msg out of left field asking me 3 questions (Is there a garage at my apt? Are there cabinets above the washer-dryer in the laundry room? And....is it a 2-BR or a 3-BR apt?). The latter answer was clearly stated at my hm visit for his bid (which was reasonable and which I had accepted right away by the way) and I'd think it'd be rare for an apartment complex to have garages associated with a 2nd floor apt if at all but no idea why the laundry rm question? (My washer and dryer was not being moved at all even!). So I asked why? And asked if he needs me to sign off on a contract (ALL my many military cross country 5-figure -- both weight and dollars!! -- were with written agreements well documented so that's my experience which he knew and was also including a 10% military discount besides!). I hear nothing back at all despite my answering HIs 3 questions in <3-4 MINUTES!!! Whole day zip. Next day zip. Next day zip I left a VM (he never answers his phone EVER) and even emailed and text msg'd once a day and zip. Nada. Zero. 4th day (now a week prior to my scheduled move mind you!) he writes a 6-7am msg I see at 8am upon awakening saying "it seems we are both uncomfortable with this move so it's better we go out different direction and not do this move" etc etc -- period the end. I wrote and called back immediately (no answer no pick up as always!) and 3 days later just today he writes with 2 referrals -- 4-5 DAYS prior to my move!! 😳😳😳 This was extremely disappointing as he seemed reasonable and nice we even bonded as to military and NY native type of talk etc and all amounted to zero in the end because the man JUST DOES NOT RESPOND WORTH A **** FOR DAYS AND DAYS ON END!!!! It boggles my mind as to this Mover Culture in the ABQ Metro area as this has happened once or twice before ....people SEEMING nice and responsive to give a bid then deciding it's not worth responding to questions or write a contract or explain why not needed or even responding when they're the ones who ASKED questions out of left field having nothing whatsoever to do with the actual move or which were answered up front at their site visit etc etc. Very very disappointing experience this has been with this one taking the cake due to it seeming to be a reasonable guy who provided references and all. Clearly he sabotaged his own bid and prevented his own work from ever being done due to his not seeing a need to keep up with reasonable communications at ALL (even when apologizing for his delays and inviting further questions in one of his very few responses that first 48 hrs!).

Great Service!

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I highly recommend Roman's Quality Movers to anyone who wants to have a pleasant moving experience. They were prompt and always on time when scheduled. They were gracious, attentive, and professional, offering helpful advice that fit in with our needs, helping solve problems using knowledge gained from experience. They work very carefully and very fast and they took excellent care of everything they handled. Being a small, family owned and run company makes them easy to work with, and made communicating about what I wanted to have happen get done, like a miracle. I am very grateful to them for their hard work and for their help. I will certainly call them again.

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Mr. Mike Roman came on time to give us a quick estimate and he and his sons came right on time the day of the move. They were polite and helpful with every part of our relocation in the same neighborhood where we had been renting. I would recommend them to anyone in this area. Deanna Petty

They are wonderful! If you are looking for efficient, courteous, professional movers, these are your guys. We have moved many times and they are the best. All furniture was wrapped and protected and carefully loaded and unloaded. They placed and in some cases, placed again, all the furniture. They came back to remove boxes when we were finished.

They were very prompt, efficient and courteous. I would highly recommend them and will definitely use them again. They take excellent care of your items, work very hard, and remember and honor every minute request you make. I couldn't have been more pleased with this family-run operation. This was an all-day job with packing an apartment for two different deliveries. They drove the first delivery to a remote area near Edgewood, NM, then returned to my house with the balance of the deliveries. They were great at keeping the items separated and ensuring they landed at the right location. Very responsive and easy to communicate with.

They are very good and I think I am going to call them again to move some furniture into my garage. They did not do any packing for me, I did that; they just did the move. I do not know if they do any packing, they are local movers. They are really good and are very careful. They spent a long time figuring out how to move the piano before they even touched it. They are the best movers I have ever had. They place the furniture where I want it after it has been moved. If I am not exactly sure where I want it they give me a little time to think about it. Their price was very reasonable.

They were 3 of the most professional and competent movers I have ever met. They completed the job promptly with care and ease. I would highly recommend them and hire them again.

Moved from an upstairs bedroom to their truck an old, heavy TV and two large, heavy speakers. Brought upstairs a new large TV and TV stand. Did a very safe and careful job.

This was an excellent experience in a very stressful time. Mike and his crew were punctual, responsible, polite, and extremely careful with our furniture. They were very efficient about the entire move, and we were done in less than 10 hours. We would highly recommend this company.

They came to my house and gave me a free estimate. After that I called several times with various questions I had after calling other companies and they took the time to explain, in detail, the answer to each of those questions, and all before I agreed to spend a single cent with them. When I did agree to use their service they communicated with me throughout the move and they were amazingly fast, and didn't put a scratch on any of my belongings. I have used other moving companies before and they always bang a wall or ding a piece of my furniture, but not these boys. They were courteous and polite throughout the entire day. They let me know why they did each thing that they did and all the "extra" charges like for blankets and dollies that some of the other moving companies make me pay for, they gave for free. I cannot imagine ever using another company to move my things. To make things even better after all of the moving, they told me they haul away junk and goodwill things too. I called them to come do that after I had unpacked and they went to the old house and cleaned all of that out and then came to the new house and cleaned all of the junk their for next to nothing.