RIO RANCHO GARAGE DOOR

Outstanding service! They took their time to ensure everything was done correctly, explained to me everything they were doing, and courteously answered all of my questions. I highly recommend them, and will definitely use them for my future garage door needs!

Great Job!! on time, great communication!

They showed up the same day! WOW and it was fixed for a reasonable price and we were done.

As an owner of a service company myself, I am critical of who I call for service and expect the same level I offer with my company. So- it went great! The lady on the phone was pleasant when I called- got a same day appointment although I did not expect that, the service man showed up in the time window specified, did the work, checked other components of door mechanisms and made several other small repairs- no mess. Price did not exceed initial cost estimate. Door works better than ever- thank you Rio Rancho Garage Door.

Repair price was VERY reasonable and I NOT was asked to do any additional work not needed.

They were great! arrived when they said they would and finished quickly. Garage door is working great!

Went well, professional and on time. Eric the owner took the time to explain the product, would certainly use and recommend again.

We thought we had needed a new garage door and went to look at Rio Rancho Garage Doors due to the good reviews. We explained that our garage door was letting water in and was pretty beat up. I didn't think that the door could be repaired but agreed to having a technician come out to look at it. Thank goodness I did! An technician looked it over and thought the garage door could indeed be repaired and gave us an estimate. We made an appointment to have them come out the next day. They reinforced the garage door, replaced some cables (that were apparently speaker wires), adjusted the pressure, replaced a few hinges, and replaced the springs. I cannot say enough good things about the experience. Many companies would have just replaced the garage door and never told us they could fix it. Rio Rancho Garage Doors is an honest and fairly priced company.

Very well. Erick came out to assess the stress cracks in the metal supports. He gave me the options of replacing the panels or going for a new garage door. I opted for the new doors and ordered the doors in a painted color. Three weeks later Erick and his helper came out to install the door. He is experienced and knows what he is doing and is customer service oriented. I would highly recommend him and would use him again.

Perfect! Doug was great. On time, knowledgeable, and very helpful!

Same day service. Reasonable pricing. Great attention to detail.

Arrived on time and did a fast repair. He also replaced the motor mount bolts to secure the opener. Great work and great attitude.

He was knowledgeable, professional, and very friendly. I recommend this company to anyone.

Great experience, reasonably priced, well worth the expertise. I called first thing in the morning, talked to Eric, who asked alot of questions, and set up a 2-hour appointment window for later the same day. Doug promptly arrived within the window. Doug was extremely thorough in not only replacing broken springs and with a more feasible longer lasting spring/shaft assembly than I had, but he tweaked the entire door opening process for smoother running, which no doubt will aid the life of the motor (and sure is a LOT quieter.) After he did the repair/replacement, he checked and adjusted all of the settings on the door opener (which a few I had set incorrectly when I originally installed it), adjusted the sagging chain, the bar that attaches to the door, the loose brackets attached to the ceiling, the width of the tracks (had to straighten one of them), the bracket attaching the roller at the top of each side of the door that was pulling away from the door, lubed the rollers, and I'm sure I'm leaving out a few tweaks. Pricing was very reasonable for the level of expertise, professionalism, time spent, and attention to detail I received.

The serviceman was professional and friendly and pinpointed the garage door problem within a minute of his arrival.

The repairman arrived promptly on schedule and assessed the damage immediately. His approach was to repair only what was necessary to restore the garage door its normal working condition and to save me as much money as possible. He had to straighten out the metal covering on the the door which was badly bent and jamming the door. This was accomplished with hard physical work and the sheeting was restored to nearly natural condition. The hinges and rollers were upgraded by replacing them with steel parts. He also replaced the trim on the door which was also damaged. He worked efficiently with virtually no wasted time. Upon completion to the project he went over the bill with me in detail which was itemized all the charges for parts and labor. I was surprised at how reasonable the cost was in comparison to other work I have had done in the past. I am totally satisfied with the work and the cost.

I am very pleased with the level of expertise and professionalism. He knows what he is talking about. I will call this company again for any issues with my equipment.

It went extremely well. He showed up on time, walked me through everything he did, taught me how to minimize wear and tear on the door in the future, and charged a VERY reasonable fee. I have already recommended Rio Rancho Garage Door to friends and will definitely use them again myself when the inevitable happens. RRGD is one of those rare companies who understands that doing a good job and not overcharging will create lots of return work and lots of positive word of mouth.

Fixed it in a very short time and had the spare part with him.

EXCELLENT customer service. Came in and got it done. Would highly recommend this company. Tech was the owner and very patient with me and my questions...educated me on the finer aspects of garage doors.

The technician was very knowledgeable and professional. I had originally requested a quote for a new door and a quote to repair. I felt like all options were represented, and I didn't feel pressured to buy a door. Ultimately I chose to have it repaired and he did a great job and showed me how to do the maintenance.

Very say satisfied; will call upon again if necessary.

Exceptional. Called at 9 am. Spoke with Eric. His partner Doug arrived at noon. Garage door was only 2 years old but had been installed poorly by someone else. Doug spent about 90 minutes repairing the door, including having to reinstall the rollers, fix severed spring cables. He also repaired a bent door header, realigned the tracks, readjusted the opener and tuned up the opener settings. He also , at no additional cost, threw in a side piece of weather molding which had been damaged, and replaced the opener button with an upgraded button with light switch. EXCELLENT SERVICE, COMPLETELY KNOWLEDGEABLE, FAIR AND HONEST. IT DOESN'T GET ANY BETTER. THANK YOU DOUG.

Made the call in the morning and Doug the installer was on site before noon. Doug was professional, prompt, and had the replacement spring installed in about 30 minutes. He also assessed the other door, gave guidance on routine maintenance, and suggested alternatives for future work. A good experience and I highly recommend this company.

Doug arrived when expected and he was very professional. He explained everything and was done in about 45 min. Not only did he adjust the door after the repair he looked at and greased the other door we had to ensure proper operation! I am impressed with the company and will certainly use them again if and when the need arises.