Pratt Van Lines

4.7(
140
)

Moving Companies, Hauling, Storage

About us

Pratt Van Lines is locally owned and operated serving the Albuquerque area and throughout the State of New Mexico. At Pratt Van Lines, we understand that relocation is much more than just moving things. It is moving lives, people and futures. That is why we insist that our moving teams be experienced and highly trained in every aspect of the moving process. We are committed to providing you with the best possible moving experience. As such, we offer the following: Superior Protection of Your Belongings Ultimate Care for Your Home Price Guaranteed in Writing At Pratt Van Lines, we provide superior packing and relocation services to individuals, families and businesses in the greater Albuquerque area and throughout New Mexico. Whether you are moving to another location within the city, are moving within the state or are embarking on an out-of-state move, we can help! For quality packing and moving assistance, contact Pratt Van Lines today!

Business highlights

19 years of trusted experience
Emergency Services Offered

Services we offer

Pratt Van Lines.

Services we don't offer

storage

Amenities

Free Estimates
Yes
Senior Discount

8%

Emergency Services
Yes

Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

4.7140 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
11%
3
2%
2
2%
1
1%
Rating CategoryRating out of 5
quality
4.7
value
4.6
professionalism
4.7
responsiveness
4.8
punctuality
4.9
Write a review

Filter reviews by category

Showing 1-25 of 140 reviews
Steven H.
04/2023
5.0
moving companies
  + -1 more
Five stars! Tim Pratt and his extremely professional crew wrapped everything expertly and moved us quickly into our new home without any breakage at all. He also lent us wardrobe boxes and dish packs which saved us time and money. Definitively would use his company again.
Description of Work: Moved our belongings to our new home.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$975
Carla S.
03/2021
5.0
moving companies
  + -1 more
Excellent service!!! On time and efficient! Perfect for the price as it was not a huge job but to big of a job for me. Furniture was completely wrapped and protected!
Description of Work: Moving from one side of town to the other
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$130
K aren P.
08/2020
5.0
hauling services, moving companies
  + 0 more
Fantastic!! On time, courteous, efficient. Gave us boxes and took them back after unpacked. Great worth- great service. Would definitely highly recommend. We used for local move. Everything arrived in perfect shape.
Description of Work: Local move
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
Polly M.
07/2020
5.0
moving companies
  + -1 more
They were great. Tim gave me a solid estimate, the crew arrived 15 minutes early and were so efficient that my bill was less than the estimate. First move in my life were nothing was broken. I couldn't be happier!
Description of Work: Moved from Santa Fe to Albuquerque
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Stephen B.
07/2020
5.0
moving companies
  + -1 more
Excellent! We've used Pratt's services numerous times. They're the only movers I would even consider hiring. They're the best.
Description of Work: Moved brother-in-law from assisted living to home
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Tracy M.
02/2020
5.0
moving companies
  + -1 more
It was fantastic! They were right on time and everything was moved exactly where I wanted it. I would highly recommend Tim and his team. I am very pleased.
Description of Work: Moving to a new house
Rating CategoryRating out of 5
Yes, I recommend this pro
James F.
11/2019
5.0
moving companies
  + -1 more
Excellent -- as ex-military, I have moved dozens of times and know a professional operation when I see one. What separates Pratt Van Lines from others is the care they take to treat your household itms like they were their own. I highly recommend their services.
Description of Work: Moving and packing estimate.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
David G.
05/2019
5.0
moving companies
  + -1 more
Tim and his team were all professionals. He called me 1 week out, 3 days out, and we spoke the night before. We lived on base so he wanted to make sure he had every detail worked out to get his team and vans through the main gate. They arrived early, worked hard, wrapped and took care of all our belongings. At the new house, they carefully unloaded everything and even offered to help me assemble bunk beds, new furniture, etc. I would definitely use them again and I will refer them to anyone I know who is moving locally. I was VERY IMPRESSED! Thank you Tim!
Description of Work: Furniture/House move across town
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$475
Andy H.
04/2019
5.0
moving companies
  + -1 more
Showed up on time, worked fast and professionally, finished early, placed everything exactly where it needed to go.
Description of Work: move in albuquerque from one house to another
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Sheri J.
06/2018
5.0
moving companies
  + -1 more
Awesome team that Tim has! They definitely did an awesome job for me and really had patience with me They made trips on 3 separate days.
Description of Work: Moved from Apt to a House
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,600
Susan G.
04/2018
5.0
moving companies
  + -1 more
The movers were extremely careful and packed every item super well. Because of their packing to carefully it did take much longer than I expected. Would have been nice to know that moving a 2 room apartment estimate would take 8 hours not 4.
Description of Work: Move my Mom from one retirement place to another.
Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$650
Stacy M.
01/2018
5.0
hauling services, moving companies
  + 0 more
Two men arrived early and got straight to work. The were very respectful. Assured me they were insured should anything go wrong, which it didn't. They shrink wrapped my furniture, utilized special moving dollies so that nothing would scratch walls, brought moving blankets should we have needed them. They were, "Yes sir, yes ma'am" the entire shift. I would absolutely use them again. Their efficient packing even saved me 4' of space on the truck, the savings nearly made their cost free to me. You won't go wrong with with a decision to hire Pratt!!
Description of Work: Booked an ABF freight truck. Hired this company for labor to help load the truck.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
David P.
10/2017
5.0
moving companies
  + -1 more
Very well. Nothing damaged. Very professional
Description of Work: Move the large furniture to a new house b
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$550
Erika H.
09/2017
4.0
moving companies
  + -1 more
They showed up on time & as expected. In moving the sofa bed, they damaged some wood trim around the doorframe by, basically, forcing it through rather than taking the time to see if feet or something could be taken off to make it fit more readily. It got done & no huge damage was done, but I had some damage to fix nonetheless.
Description of Work: Move a sofa bed from downstairs to upstairs.
Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0
$100
Jeffrey G.
09/2017
1.0
moving companies
  + -1 more
See above! This made it NOT "go" at ALL! I do NOT do business in this way and cannot recommend this owner due to all of the above mistreatment all emerging afternoon I caught him in a sizeable math error...has forced me now to wonder -- WAS it an error? Or a misguided failed attempt to recoup the Angie's List discounted features offered on here ("saving" traveling distance and fuel surcharge and supply costs all) by simply and conveniently adding that same amount back in? Hmmm....suppose that too could be? Why else would he get SO angry and demonstrate such retribution after being discovered? I don't know which for sure -- only that he reversed everything he started the week prior all after this math error was discovered (by me) and finally accepted on 4th try by him. Like dealing with two entirely different people actually
Description of Work: The owner Tim Pratt seemed nice enough at first to come to my home and write a quote. I found an immediate error (well over $300+!doubke charged confusing his own Angie's List discount!) and spent 3-4 emails that same evening attempting to get him to see it and correct -- FINALLY he did and then? Completely changed his demeanor to me not responding the next 3 days till this last Mon 9/11 of all days..& stating since I was not happy with his "no higher than" quote he was downgrading it to a mere estimate pre-tax and could go higher and to take that or leave it and could lot get me the date I'd asked for then after ignoring my response questioning where that came from -- today tells me the dates are gone so I am out of luck. If I can't change them at all (which he 100% KNEW I could not due to contractual obligations!). This is unethical and dishonest and not at all the honorable approach he presented initially so it's obvious he bore a major grudge about his major arithmatical mistake being discovered right away by me and grew resentful as I kept trying to correct and after a brief apology then dug in with an entirely different set of (much higher and only an estimate not a quote as was promised and presented from the start!) numbers -- very disconcerting and beyond disappointing to see occur.
Rating CategoryRating out of 5
professionalism
1.0
responsiveness
2.0
Response from Pratt Van Lines
Yes, I went to Mr. [Member Name Removed]'s home to perform an onsite survey per his request. He shared with me another moving company's estimate and asked me if I could give him a quote instead of an estimate. I said yes, I would do that. I gave him an estimate the next day with a breakdown of our hourly rate and the estimated hours his move would take. He emailed me later that day to let me know he believes I made an error in my math as my figures didn't line up with my quote. I reviewed my quote and did discover that I had accidently added the Angie's List amount twice. I contacted Mr. [Member Name Removed]and apologized to him for the over site. He then began to continue to dissect my quote and based on my hourly rate, my quote should be lower. I did respond to him that when I give a guaranteed quote, I round my quote up to provide a little cushion, which was around $75.00 extra from what he thought the quote should be. I also reminded him that his final charges will not exceed the quote amount, although, if his move takes less time than estimated, that his final charges will be lower. The final charges if lower than the quote are not cushioned. After that communication with Mr. [Member Name Removed], he still wanted me to go down on my quote. I stated to him he has to make a decision whether he was going to accept my quote or not. He still had not responded to me one way or the other, so I did take my quaranteed price off the table and gave him an estimate which was actually lower than my quote amount. He again refused to accept my estimate as well. He just wanted me to stay with a quoted amount based on his numbers and not the amount I was offering to him. I stated to him that he really needed to make a decision on if he was going to accept my final offer, as I explained to him that I get calls daily for moves and I accept jobs on a first come first serve bases and if another customer accepts my estimate for a move on the days he is requesting, he will loose the opportunity for us to perform his move. Soon after that communication, I did receive a call for a move on the days he was requesting, so I accepted that move as it was a guaranteed move. Mr. [Member Name Removed]not one time ever gave me a yes answer on either one of my price offers. In Summary, my final quoted and estimated offers were lower than the offer he received from the other moving company. I was also providing free packing materials for his move. The other moving company was charging him for packing materials. I was also offering free storage overnight at my base yard as we were trying to accommodate his schedule. I feel I went our of our way to help Mr. [Member Name Removed]keep costs down. He just wasn't willing to accept the offers I gave to him and was attempting to get us to bring our costs down to what he wanted. We felt we were very fair to him, but at some point he needed to make a decision on our estimate. He failed to do that. We had to move on. Sincerely, Tim Pratt President Pratt Van Lines
Floyd B.
09/2017
5.0
moving companies
  + -1 more
Extremely well. They provided materials and were on time and efficient. Tim came out and inspected what we wanted moved. He gave us an estimate that could vary +/- 10%. His final bill was less than his estimate. I would not hesitate to use them again.
Description of Work: We moved our household across town.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Anthoney C.
08/2017
5.0
storage units
  + -1 more
Excellent. Profession careful movers.
Description of Work: I move into a new house from an apartment. My movers were careful to wrap all furniture and demonstrated the knew what they were doing. I would definitely would use them again.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Therese W.
08/2017
4.0
moving companies
  + -1 more
Good work done. Arrived right on time. Professional and friendly crew.
Description of Work: Load household goods from storage units to shipping cubes.
Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$500
Douglas S.
08/2017
4.0
moving companies
  + -1 more
Pratt uses ONLY 16 ft. trucks which were really too small for our job. That meant that they had to make 2 trips between our storage unit in NE Albuquerque and our home in SE Albuquerque greatly increasing the time they were on the clock at $95/hr for two movers. I'd consider using them again but only for a move that could fit into a 16 ft. van.
Description of Work: Local Moving
Rating CategoryRating out of 5
Yes, I recommend this pro
Linda K.
06/2017
5.0
moving companies
  + -1 more
Tim and his crew were prompt and professional. He came on time for the quote and followed up with me. During the move, they were extremely careful and blanket-wrapped everything, even the lightbulbs to my lamps! These men were efficient, polite, and super careful with my belongings. Although my move had 2 stops, Tim quoted the right amount of time. Big surprise to me; Tim called the day after the move and said he had overcharged me! We made arrangements for the refund. Who does that??! Highly recommend Pratt!
Description of Work: Moving a household
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,100
Michelle G.
06/2017
5.0
moving companies
  + -1 more
Exceptionally well. We have moved many times over the years but this was the BEST company that has moved us. Tim Pratt is the ultimate professional. His team has been with him for 5+ years and they are top-notch. The wrapped everything carefully, the loaded with extreme care, the unloaded and reassembled with care, even in 100+ degree weather. I can't say enough great things about them.
Description of Work: Out of state household move.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,500
Karen S.
05/2017
5.0
moving companies
  + -1 more
Tim and his crew were truly wonderful to work with. Because of problems with the sale of our home, we changed the date of our move 3 times and Tim worked around this without any apparent angst on his part. He kept in steady communication leading up to packing and loading day. His crew were cheerful, careful and also communicated well with us on what was to be loaded onto the rental truck and what would be stored in a nearby garage. Tim was here throughout the actual packing day to insure our truck was packed securely to avoid any shifting. The load did not shift and nothing broke! Because we had packed up most of our possessions (except for the kitchen) Tim even reduced the price from his original quote so he gets an A+ on fairness and integrity from us. We will definitely use Pratt Moving again and recommend them to friends in ABQ.
Description of Work: We needed to move from Corrales to northern California. Tim Pratt priced out a full move (they'd pack and load and drive and unload) and he also priced for us wrapping our furniture and fragile items and loading a 26" foot rental truck that we would drive out.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,500
Julie P.
03/2017
5.0
moving companies
  + -1 more
Excellent. Wrapped up all furniture, placed them where they were going and unwrapped them. Not one scratch on all the things they moved. Even made two trips. Extremely professional team
Description of Work: I moved from one house to another.
Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$450
Peter B.
02/2017
5.0
moving companies
  + -1 more
Great job. Friendly, professional, and punctual.
Description of Work: Moved 1200sf apartment
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Gita S.
01/2017
4.0
moving companies
  + -1 more
The staff was great, courteous and prompt. My only issue is that they were perhaps too good. Their truck was small so loading it took extra time. And they really really went out of the way to protect the furniture which is a normally a good thing but there work was not completed in 3 hours (which the coupon I bought). I had to pay for an extra hour. I think the staff didnt realize that the furniture was being moved to storage and . Anyway, I would recommend them again.
Description of Work: Needed to move two bedrooms and living room furniture into storage (and about 10 boxes and about 5-10 other misc pieces such as a lamp, a mirror, a chest,)
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro

Contact information

128 Latigo Trail SE, Rio Rancho, NM 87124

http://www.prattvanlines.com/

Service hours

Sunday:
8:00 AM - 8:00 PM
Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 8:00 PM
Saturday:
8:00 AM - 8:00 PM

Licensing

Insured
Licensed*

Trade License Number
54990
Trade License Locale
NM
Trade License Authority
New Mexico Public Regulation Commission
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

Service Categories

Moving Companies,
Hauling,
Storage

FAQ

Pratt Van Lines is currently rated 4.7 overall out of 5.

Sunday: 8:00 AM - 8:00 PM

Monday: 8:00 AM - 8:00 PM

Tuesday: 8:00 AM - 8:00 PM

Wednesday: 8:00 AM - 8:00 PM

Thursday: 8:00 AM - 8:00 PM

Friday: 8:00 AM - 8:00 PM

Saturday: 8:00 AM - 8:00 PM

Pratt Van Lines accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, Pratt Van Lines offers free project estimates.
No, Pratt Van Lines does not offer eco-friendly accreditations.
Yes, Pratt Van Lines offers a 8% senior discount.
Yes, Pratt Van Lines offers emergency services.
No, Pratt Van Lines does not offer warranties.
Pratt Van Lines offers the following services: Pratt Van Lines.
storage

Contact information

128 Latigo Trail SE, Rio Rancho, NM 87124

http://www.prattvanlines.com/

Service hours

Sunday:
8:00 AM - 8:00 PM
Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 8:00 PM
Saturday:
8:00 AM - 8:00 PM