Mountain Paradise Landscaping

David Gallegos at Mountain Paradise Landscaping has been my landscaper of choice since 2000. David and his crew have always been professional and courteous. They are respectful and very attuned to the voice of the customer. David's ability to conceptualize your project is amazing. You tell him what you want and he will draw it up for you. His prices are reasonable especially because he will go the extra mile to ensure that you are completely satisfied with the job. I have recommended David Gallegos to many friends and family over the years and have never heard one complaint. I have personally seen him stop a job and start over because he felt that it was not right. Quality work, reasonable prices, professional crew. I highly recommend David Gallegos for your landscaping needs. Regards, Norbert E. Archibeque Rio Rancho, NM

We got multiple estimates for the job we wanted done. David's estimate was NOT the cheapest (2000.00 less than the highest estimate and 4000.00 more than the cheapest). We hired him on the recommendation of a neighbor who found him on Angie's list and was happy with the work. I believe that you get what you pay for so we were willing to pay a little more since our neighbor had good results. David and his crew took several weeks to get to our job once we signed the estimate and work order, fair enough, we were willing to wait again because our neighbor was happy. Once they were on site everything seemed to be going well, workers were courteous and mostly professional--some loud music while they worked but you should enjoy your work so I didn't say anything. Driveway and patio poured without trouble and they expanded the area originally agreed to for an additional cost (the additional time it took them to get out here allowed us some extra time to prep an area that we wanted to use as an outdoor kitchen). We asked about putting rebar below the concrete and were told it isn't necessary for the load that the concrete would bear. The concrete isn't smooth and were told that the concrete is left rough or raked so that it isn't slippery. I was not happy with the rough appearance but trusted that they knew what they were talking about with regard to slick concrete being a hazard. We followed the instructions to "water" the concrete exactly to the schedule David provided to protect our investment. We asked if the concrete needed to be tarped and were told no, that our climate didn't require a tarp, just keep it moist. The next day, cracks started to appear. David took longer to come out and take a look than he agreed to and when he got here jokingly accused us of driving on the driveway. After some debate and clear lack of evidence (no tire marks or other evidence that we were the cause of the cracking--and of course we don't DRIVE on our patio) he did agree to re-pour the part of the driveway that was badly cracked. David stated that sometimes the concrete mix is not right and he wanted us to be happy. However, he said he would not re-pour sections of the patio that were cracked "unless they were a tripping hazard". David stated that he would repair the cracks in the patio with a "new product" and we "would never know the cracks were there". Repairs to the patio resulted in larger cracks and a darker grey streak that only highlights the cracks (see photos). The cracks are more obvious than ever now. The new section of driveway took several weeks to get re-done because he stated that the first pour had to cure before they could jackhammer it out. Once poured, it immediately cracked again and he stated that he wouldn't do anything further with the driveway. Additional calls after the initial repairs went unanswered. One year later and the cracks are just getting wider and wider in the patio. They WILL be a tripping hazard before too long but I'm sure there is some time limit on those sorts of complaints. The driveway seems to be holding up better than the patio (which is odd since we drive and park on it daily) but there are still visible cracks and they are also getting wider and more uneven. I looked up the general contractor rules for workmanship and you can't report a contractor for a "quality of work issue", only a safety violation (i.e. the tripping hazard comment--he knows what he can get away with) so we had no recourse there. So much money and so disappointed in the work and the response to what is clearly poor workmanship or a bad concrete mix. Take a look at the photos and decide if this is how you would spend several thousand dollars and if you agree that the repairs to the patio would be satisfactory to you.

Great! David's crew left a beautiful painted patio. After 9 months the paint started to peel. After a year, it looks worse than it did before they started. I have called several times and offered to pay more to have it fixed (no real warranty on their work). To date, I have not received a response. Great on new work, F on follow-up and warranty of work.

David and his team did fantastic work. They worked so quickly, neatly and it looks great! Pricing was reasonable and the materials used were very good quality. We will definitely be getting quotes from David again for some landscaping and a patio cover.

David's estimate was more affordable than any other I received. He and his team completed the work in a few days. I am very happy with the results and the quick completion. I WILL use them again!

It went well. They made changes when we asked and they installed it quickly.

The work was done promptly and in a very professional manner. David was easy to work with and went out of his way to work with me. Highly recommended!

The crew worked hard and did a great job. Although David had a job foreman, he was also onsite himself every day to answer my questions, make suggestions and work with the crew. He was very accommodating about answering phone calls or texts quickly, even in the evening. Everyone on site was very professional and cheerful. They cleaned up after themselves everyday, and by the end of the job, everything was spotless. David came out several times after the job was completed to check on the work and to make sure everything was completed to my satisfaction.

David and his crew did an amazing job for us. We had them completely landscape front and back yard, put a drip system in, pour cement walk ways. They were very professional and went above and beyond to ensure we were satisfied with the work they performed. If you want quality work, someone that will make recommendations and assist you throughout the process of what ever type of project you are doing I would highly recommend David and his crew at Mountain Paradise Landscaping. I will use them anytime I am need of any type of work and have recommended them to several close friends as well. Thanks David and Crew for doing an amazing job for us, we love our yard! CR

Mountain Paradise Landscaping did a fantastic job on our new home landscape and the construction of our front courtyard and backyard walls. The owner David, was very helpful in designing the layout of our landscape and plant selection, it came out beautiful!

Excellent work. Prompt and reliable. All work was done to our specifications and clean up was great. We will hire this company for any and all landscaping work in the future and will recommend them to anyone.

The first time, the person on the other line simply answered "hello." It was unclear if I was calling a business. When I scheduled the estimate, they came early and left before the appointment, therefore missing me since I had to take time off work to drive across town to meet them. I arrived 5 minutes late to the appointment but they were already long gone and did not call to let me know they were already there. When I called, the same person answered "hello" (again, no identification that this is a business) and was told that she was already in Rio Rancho (I live 30 minutes away from Rio Rancho, which leads me to believe that they arrived significantly early and left before the appointment was supposed to be) and that she wasn't coming back. She offered to reschedule me, but again, I had already taken time off work to meet this person in the middle of the day to accommodate their schedule. I found the whole experience unprofessional.

He was very professional and came on time. I didn't end up using him for landscaping. He did refer me to an excellent roofer that I did use. It ended up that I needed the roof more than I needed the concrete work.

perfect. workmanship was great. great crew. very professional

Excellent. We talked about what I wanted and he pointed out possible problem areas. Very knowledgeable. With all the planning done, they showed up on time, framed it, poured it and now it's curing. Very professional!! No wasted time standing around talking about it. I've got more projects planned for this business. Very happy with the work they did

Provider indicated that he was not available until January, 2016. What's the point of offering landscaping services month's after the Big Deal purchase and during a time when our property will be under snow? Got a refund from Angie's list, but I don't think this provider should be allowed to post Big Deals when they aren't even available to their new customers and clearly do not need the business.

Install was good with no problems

We had a great experience and are very happy with our patio. We were contacted shortly after purchasing the deal through Angie's List and we were scheduled with David the following week. Services were completed right away. David was easy to work with and we hope to work with him again to do some landscaping in our backyard. We would highly recommend Mountain Paradise Landscaping.

I was very happy with them. My tenant loves it.

Nice guy, but hasn't returned multiple phone calls, text messages or emails to determine install date over the course of three weeks. This isn't the first on Angie's List I've encountered that neither return calls nor say they'll have someone contact me who never does. I'm of the opinion now, in order to save us all wasting our time, that when a vendor does this they should flat out be placed at the bottom of the list with an "F" rating. I'm paying for this service to have them contact me and I'm sick and tired of useless contractors who show no respect to their customers.

The service did not turn out very well. He came out and drew up a plan, and we had a long discussion about what we wanted and what we did not want. Then, he e-mailed the plan to us and it included a number of plants we specifically said we did not want. There was one corner of the yard that we wanted to something with it. I thought we were very clear about what we wanted to do and none of that was taken into consideration. He brought a picture book of a lot of patios and yards he had done that were quite elaborate and I think because our job was not to that scale, I do not think that he was really all that interested in doing the work. So, the plan that he drew up has absolutely nothing to do with anything we told him we wanted. He came out within probably a week or so and returned the plans to us pretty quickly, but it was just not close anything to what we had asked for. There were no additional charges. He just charged the Angie’s List Deal. Their responsiveness was good and they were punctual. I just felt like he did not listen to what we asked for.

David, the owner of Mountain Paradise Landscaping, was very prompt in responding and scheduling our service to repair our wooden fence. He said he would be out between 8 am and 1 pm. He never showed up nor called. He did not call back for 4 days and then called us back the following Saturday and said he would be at our house in a half hour. He brought the wrong sized wooden planks. His work was good and he offered to do some other work. He did not offer any explanation why he did not show up on schedule or why he brought the wrong materials. He kept the price low and he was very friendly. I would not recommend this business.

They did a great job. I would use them again. They were terrific and were very accommodating.

David missed the first appointment entirely - said he forgot to enter it in his planner. Made a second appointment, he was 3 hours late and didn't even bother to call to let me know he was delayed until after I called and left a message. I am having my entire yard landscaped and it is a fairly large project. We went over what I had in mind and he said he would develop a plan and have it for me by the end of the next week. The end of the week came and went and not a word from him, I gave him another week before calling to find out what was going on. He didn't return my call but left a reply to my message on Angies List asking what the status was saying that he had 2 more plans ahead of me and would have it by Monday or Tuesday. I waited until Tuesday evening and no plans and no call. At this point I am canceling the service and expect a refund since I have not received anything. If he is too busy to do the work he should not accept the job or at a minimum set realistic time estimates. I let him set the due dates and he failed to meet any of them.

went very well. i will go ahead with patio plan later. very satisfied.