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Darn-Computer! Computer & Laptop Repair

Computer Repair, Computer Training

About us

Service focused computer and laptop repair including software, hardware, networking (wired and wireless). Pickup & delivery, onsite and remote service available.

Business highlights

17 years of trusted experience
Emergency Services Offered

Services we offer

Commercial and residential laptop and computer repair, virus removal, data recovery, wireless & wired networking.

Amenities

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Reviews

4.926 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
0%
3
0%
2
0%
1
8%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.9
punctuality
5.0
Showing 1-25 of 26 reviews

David C.
05/2018
1.0
computer repair
  + -1 more
Never received any response to my calls on two separate days
Description of Work: TV streaming setup thermostat link to wi fi and computer repair

Rating CategoryRating out of 5
responsiveness
1.0


Kristina S.
07/2016
1.0
computer repair
  + -1 more
Never happened. Very disappointed.
Description of Work: I called several times during the week of July 25-29, leaving 3 detailed messages describing the need to clean my Dell laptop of viruses. I included my cell phone number to call me back. I didn't receive a single phone call back from Matthew. It is disappointing because all his other reviews were positive, and it looked like Matthew's company would have provided the work I needed. If he was on vacation, or out of town, he should have included that in his answering machine recording, or at least called back to let me know to call at a different time. I feel it was very unprofessional for Darn Computer! business phone to continuously go to an answering machine, and for Matthew not to not have responded back at all.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Michael J.
06/2016
5.0
computer repair
  + -1 more
Matthew picked up my computer from my home and did an analysis. He told me that my old computer was fried - either the motherboard or the chip was damaged and couldn't be repaired with no guarantees that replacement parts would work. If I bought a new computer he offered to meet me and take the new computer and swap the hard drive, the power supply and any other peripherals that would work to the new computer. He then dropped off my new computer at my home with everything working and all my personal data restored - all for $75!! He did a great job and went out of his way to provide over-the-top service for one flat fee.
Description of Work: Transferred personal files and hardware to new computer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

KATHY L.
03/2016
5.0
computer repair
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Nels H.
01/2016
5.0
computer repair
  + -1 more
unknown
Description of Work: They fixed my child's laptop and did a great job

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Bruce Y.
06/2015
5.0
computer repair
  + -1 more
unknown
Description of Work: Excellent service at a very reasonable price.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Arlan G.
03/2015
5.0
computer repair
  + -1 more
unknown
Description of Work: Got laptop back on line. Strengthened wireless connection. Installed free operating apps for 2 laptops and 2 tablets.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Tom S.
01/2015
5.0
computer repair
  + -1 more
unknown
Description of Work: I had originally taken my wife's laptop which had been locking up to another computer repair shop on the other side of Albuquerque. I paid their $25 for a diagnostic and after a week later nothing had been done, so I picked up the unit and took it to Darn! Computer. Matt took care of the problem and my wife is happy. Matt did a fantastic job. I wouldn't even dream of taking my computers to any other shop.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Karna T.
12/2014
5.0
computer repair
  + -1 more
unknown
Description of Work: Mathew set up a new printer, straighten out problems with Microsoft Network and we plan to recover folders from my old XP system. I will definitely use Mathew and Darn-Computer again. I recommend Darn-Computer without reservation. My experiences have been very positive.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Trudi C.
12/2014
5.0
computer repair
  + -1 more
unknown
Description of Work: A 2 year old laptop was misbehaving. The hard drive needed to be replaced. In addition to the hard drive, Matt gave the laptop a complete tune-up. It has been working great!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$178

Svetlana P.
11/2014
5.0
computer repair
  + -1 more
Working with Mathew was a pleasure - he come to my place and did a very good job with my new computer build. Everything is working fine! Thank you, Mathew!
Description of Work: Build my new computer "from scratch".

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$320

Shelley M.
06/2014
5.0
computer repair
  + -1 more
Matthew has always been extremely professional, courteous and knowledgeable. He is prompt and accurate in his work and his prices are very reasonable. The issues have always been fixed the first time. He is honest and has told me when a unit would cost more to fix than replace, and has tried to keep his cost low. When he replaced a drive for me, he spent extra time researching the best price for the part that was needed before we agreed to order it. I have never had a single complaint, disappointment or frustration when dealing with him and would strongly recommend him to anyone.
Description of Work: I have used this business many times over the past two years for the various computers that my family owns, as well as my business computer. Matthew has replaced DVD drives, fixed faulty programs and all sorts of issues/general problems we have had from time to time with our units. He has a pick up service or will work on your machine on site.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$72

sam G.
02/2014
5.0
computer repair
  + -1 more
MATTHEW IS A MOST CORDIAL, COURTEOUS, PROMPT, DEPENDABLE, EXTREMELY COMPETENT , COMPUTER REAIR PROFESSIONAL. I DISCOVERED HE HAS MANY YEARS OF EXPERIENCE IN INFORMATION TECHNOLOGY. HE ERRADICATED VIRUSES AND UPDATED MY LAPTOP EXPEDIENTLY. I WAS ABSOLUTELY AMAZED THERE WAS NO CHALLENGE MATTHEW WASN'T UP FOR. HIS FEES ARE COMPLETELY FAID AND MODERATE. I HIGHLY RECOMMEND DARN COMPUTER AND I'M QUITE SURE I WILL NEED HIS AND HIS COMPANIES SERVICES IN THE FUTURE. SAM IN PLACITAS
Description of Work: cleaned and repaired my laptop on sight at my home

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

sam G.
01/2014
5.0
computer repair
  + -1 more
Matthew is a very personable, competent person with superb computer skills. He remedied all my computer glitches completely and quickly. As long as he's in business, I'll stay with Matthew for repairs and cleanups. I highly recommend if you want the job done correctly. | Sam in Placitas
Description of Work: I used Darn-Computer! Computer & Laptop Repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Alan S.
11/2013
5.0
computer repair
  + -1 more
On time, very fast and professional. Met me at a retail outlet to choose the correct device. Very nice.
Description of Work: Installed modem and wi-fi

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Bob G.
09/2013
5.0
computer repair
  + -1 more
I cannot add more than I have written above. Except perhaps to say I would not hesitate to recommend Matthew to even my children.
Description of Work: Matthew. picked up my computer on 8/29, the same day I called. Several hours later he phoned to inform me that .t he computer was inoperable and would cost approximately $400. to restore. He suggested buying a new one which I did the next day. He arrived promptly the next afternoon at the appointed time and installed it. I cannot praise him enough. I thought sure he would charge about $200. but he only charged me a little over $50. because I was a new customer, perhaps because of my age. never the less I could not be happier with the service. Thanks to Angies list. This guy is really GOOD!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Bruce Y.
05/2013
5.0
computer repair
  + -1 more
Excellent, fast service at a very competitive price.
Description of Work: Removed and cleaned up drive

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$62

Shelly K.
05/2013
5.0
computer repair
  + -1 more
His prices are very fair. Anytime I've ever had to use Matthew, he is very helpful. He comes to my house and picks up my computer; that's great service to me. He calls first to make sure I'm going to be here. He brings it back to me, plugs it in and makes sure everything is okay. When I have had to call him on the phone, he is very helpful in answering my questions and emailing me possible fixes. There was one time when I was headed out of town, lightning struck and took out my computer. He was very honest with me and said that it really wasn’t worth fixing. So I like his honesty. He's a good guy. I will continue to use him in the future.
Description of Work: I use Darn-Computer! for computer repair and service. His name is Matthew. My last interaction with him was a phone call. The last time I had to make a phone call to him, he emailed me the information I needed, and I put it in and it took care of my problem. He just did a cleanup on my computer earlier. I have also used him for my office computer repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

John B.
02/2013
5.0
computer repair
  + -1 more
see above
Description of Work: What's cool about this is if I went to best buy, they would charge me a bunch of money, and give me a song and dance about what's needed, and yada yada yada. Darn computer did what I ask, and gave me back my computer in 1 day. Super service!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Carol A.
01/2013
5.0
computer repair
  + -1 more
Mathew Raikes was on time for his appointment to assess the problems I was having with my computer. He performed tests and found that the problems I had experienced were no longer evident. He explained a couple of possibilities for the difficulties I was having with my email account. Mathew checked my setup and made sure all was working well. He hooked up my external hard drive and set up an auto download to be performed nightly. Mathew was very knowledgeable and took the time to answer my questions. I was very pleased with the service provided and should I have additional problems, I will be calling on Mathew! I highly recommend Mathew and Darn-Computer for a positive computer repair experience.
Description of Work: Very Pleased
Rating CategoryRating out of 5
Yes, I recommend this pro
$52

Kenneth P.
09/2012
5.0
computer repair
  + -1 more
He is excellent. We have told our friends about him. He is the guy to definitely come out and fix any computer needs. We are very happy with his services.
Description of Work: He fixed the computer and printer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Mary K.
07/2012
5.0
computer repair
  + -1 more
Mathew was great. I actually first called him a couple weeks ago when my old computer broke down. He looked at it but it could not be repaired and in any case we were planning to get a new computer. He pulled off all the data on the old computer and told me it could be installed on the new computer when we got it. We then bought a computer and called him to set it up but he immediately found a broken and faulty part that prevented him from proceeding. We rescheduled. Finally we exchanged the broken computer and got another one and set up the installation with Mathew. Mathew is totally prompt, unlike so many repair people you have to set aside a day to wait for. He came in the evening too, which was very convenient. Normally I would install it myself but since this was the first time we had wireless, I decided to call in help. I looked at the Geek Squad but they cost $200+ for installation and I had heard bad stories about them. I went on Angie's List and found Mathew was only blocks away from my house and he had good reviews. He arrived on time and installed the computer, wireless, programs, software, and data from old computer in about an hour and a half. He is very nice and clearly answered all the questions I had about the computer and programs he installed in language I could understand. We are totally pleased. If I have any issues or questions, I will be calling Mathew again and recommending him to friends and at work.
Description of Work: Set up new computer Set up wireless router Checked my wireless options to choose the best and fastest ones Downloaded and installed Microsoft software Downloaded and installed various programs such as Adobe PDF, Flash, Chrome, etc. Explained other options I had for other programs and what those programs were for Installed data from old computer (VERY nice because I still had my photos, my resume, and some spreadsheets we use for a non-profit we belong to) Downloaded and installed my wireless printer Synced my phone to the new wireless Explained the pros and cons of various programs to install Answered questions about the new computer parts such as CD burner

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Bruce H.
06/2012
5.0
computer repair
  + -1 more
Excellent. Matthew was very prompt and very professsional. He even offered several possible fies over the phone before he came out. He picked up the laptop at my home and returned it less than 24 hours later. Problem solved! He also sent me an email telling me what to do if the problem ever occurs again.
Description of Work: Solved a driver problem with my DVD/CD ddrive.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Christine T.
12/2011
5.0
computer repair
  + -1 more
Operating system became corrupted and my computer could not "boot-up". Mathew came by the house, picked-up the computer and had it back the next day. He salvaged all of my information from the hard drive and backed it up on an external drive. Then he fixed the operating system.
Description of Work: Backed-up hard drive and restored operating system to working order.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Charles S.
10/2011
5.0
computer repair
  + -1 more
Matthew was very good and he did a good job. He is reasonably priced.
Description of Work: He did some basic computer repair work for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
    • 1(current)
    • 2

Contact information

2126 North Ensenada Circle SE, Rio Rancho, NM 87124

http://www.darn-computer.com

Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 5:00 PM

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Computer Repair,
Computer Training

FAQ

Darn-Computer! Computer & Laptop Repair is currently rated 4.9 overall out of 5.

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: 9:00 AM - 5:00 PM

Darn-Computer! Computer & Laptop Repair accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
No, Darn-Computer! Computer & Laptop Repair does not offer free project estimates.
No, Darn-Computer! Computer & Laptop Repair does not offer eco-friendly accreditations.
No, Darn-Computer! Computer & Laptop Repair does not offer a senior discount.
Yes, Darn-Computer! Computer & Laptop Repair offers emergency services.
No, Darn-Computer! Computer & Laptop Repair does not offer warranties.
Darn-Computer! Computer & Laptop Repair offers the following services: Commercial and residential laptop and computer repair, virus removal, data recovery, wireless & wired networking.

Contact information

2126 North Ensenada Circle SE, Rio Rancho, NM 87124

http://www.darn-computer.com

Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 5:00 PM