About us
Business highlights
29 years of trusted experience
Emergency Services Offered
Services we offer
Services we don't offer
Amenities
Free Estimates
YesWarranties
YesSenior Discount
yes
Emergency Services
YesAccepted payment methods
Reviews
3.52 Reviews
Showing 1-2 of 2 reviews
Margaret H.
05/2013
water heater repair
 + -1 moreHe did a great job and didn't charge much and we'll definitely use him again. He worked well with my son and showed him how to complete any future tasks that might occur.
Description of Work: He put in a hot water heater. He also reviewed our boiler system.
| Rating Category | Rating out of 5 |
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| quality | |
| value | |
| professionalism | |
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Yes, I recommend this pro
$160
Carol B.
04/2012
plumbing, water heater repair, water softeners
 + 1 moreThe hard water problem will need to be fixed with a water softening unit. At first, we were going to buy one from the original plumber, but after everything we went through with this guy so far, I think we're going to shop around this time.
Description of Work: This is the second time we used this guy. We originally had him install our natural gas line and a brand new "Eternal" on demand water heater. Mostly it was his assistant that did most of the work at that time. This time, we called him out to fix the water heater he sold us. He spent three days trying to figure out what was wrong with the unit, constantly on the phone with tech support for the unit itself. His assistant had left the business so he was by himself this time. Eventually, he figured that it was sediment blockage in the water heater that was causing the problem, and charged us 500+ for a tiny part, installation, and labor. The problem came back within a few days. We called ANOTHER plumber, and HE figured out the problem in about 15 minutes. Hard water. Tracy is ridiculous and we will never use them again.
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$513.15
Contact information
HC 81 Box 7022, Questa, NM 87556
Service hours
Monday:
8:00 AM - 5:00 PMTuesday:
8:00 AM - 5:00 PMWednesday:
8:00 AM - 5:00 PMThursday:
8:00 AM - 5:00 PMFriday:
8:00 AM - 5:00 PMLicensing
Bonded
Insured
Eco-friendly Accreditations
LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Water Heaters,
Water Filtration and Softening,
Plumbing,
Heating and Air Conditioning
FAQ
Tracy's Mechanical and Plumbing is currently rated 3.5 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Tracy's Mechanical and Plumbing accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Tracy's Mechanical and Plumbing offers free project estimates.
Yes, Tracy's Mechanical and Plumbing offers eco-friendly accreditations.
No, Tracy's Mechanical and Plumbing does not offer a senior discount.
Yes, Tracy's Mechanical and Plumbing offers emergency services.
Yes, Tracy's Mechanical and Plumbing offers warranties.
Tracy's Mechanical and Plumbing offers the following services: General Home service plumbing, heating, well service, plumbing fixture repair and installation, troubleshooting and repair of heating systems, on demand heaters. General Plumbing.
Air conditioning
Contact information
HC 81 Box 7022, Questa, NM 87556
Service hours
Monday:
8:00 AM - 5:00 PMTuesday:
8:00 AM - 5:00 PMWednesday:
8:00 AM - 5:00 PMThursday:
8:00 AM - 5:00 PMFriday:
8:00 AM - 5:00 PM