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Tracy's Mechanical and Plumbing

Water Heaters, Water Filtration and Softening, Plumbing,

About us

Owner operated. Uses subs. Extra charge for emergency service. Extra travel for any service 50 miles.

Business highlights

29 years of trusted experience
Emergency Services Offered

Services we offer

General Home service plumbing, heating, well service, plumbing fixture repair and installation, troubleshooting and repair of heating systems, on demand heaters. General Plumbing.

Services we don't offer

Air conditioning

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

yes

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

3.52 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
0%
3
0%
2
50%
1
0%


Rating CategoryRating out of 5
quality
3.5
value
3.5
professionalism
3.5
responsiveness
3.0
punctuality
3.5
Showing 1-2 of 2 reviews

Margaret H.
05/2013
5.0
water heater repair
  + -1 more
He did a great job and didn't charge much and we'll definitely use him again. He worked well with my son and showed him how to complete any future tasks that might occur.
Description of Work: He put in a hot water heater. He also reviewed our boiler system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Carol B.
04/2012
2.0
plumbing, water heater repair, water softeners
  + 1 more
The hard water problem will need to be fixed with a water softening unit. At first, we were going to buy one from the original plumber, but after everything we went through with this guy so far, I think we're going to shop around this time.
Description of Work: This is the second time we used this guy. We originally had him install our natural gas line and a brand new "Eternal" on demand water heater. Mostly it was his assistant that did most of the work at that time. This time, we called him out to fix the water heater he sold us. He spent three days trying to figure out what was wrong with the unit, constantly on the phone with tech support for the unit itself. His assistant had left the business so he was by himself this time. Eventually, he figured that it was sediment blockage in the water heater that was causing the problem, and charged us 500+ for a tiny part, installation, and labor. The problem came back within a few days. We called ANOTHER plumber, and HE figured out the problem in about 15 minutes. Hard water. Tracy is ridiculous and we will never use them again.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
1.0
punctuality
2.0

$513.15

    Contact information

    HC 81 Box 7022, Questa, NM 87556


    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Water Heaters,
    Water Filtration and Softening,
    Plumbing,
    Heating and Air Conditioning

    FAQ

    Tracy's Mechanical and Plumbing is currently rated 3.5 overall out of 5.

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Tracy's Mechanical and Plumbing accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, Tracy's Mechanical and Plumbing offers free project estimates.
    Yes, Tracy's Mechanical and Plumbing offers eco-friendly accreditations.
    No, Tracy's Mechanical and Plumbing does not offer a senior discount.
    Yes, Tracy's Mechanical and Plumbing offers emergency services.
    Yes, Tracy's Mechanical and Plumbing offers warranties.
    Tracy's Mechanical and Plumbing offers the following services: General Home service plumbing, heating, well service, plumbing fixture repair and installation, troubleshooting and repair of heating systems, on demand heaters. General Plumbing.
    Air conditioning

    Contact information

    HC 81 Box 7022, Questa, NM 87556


    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM