I purchased 4 LG TVs from Mesilla Valley Satellites. On the invoice is says that each of them comes with a 2 year warranty. The TVs haven't been working correctly from the start. The one in the master bedroom needs to be replaced. Numerous calls & requests for warranty help fall on deaf ears. They do not call back or service the products they are selling. I called the manufacuturer and was informed that the TVs only come with a 1 year warranty & that Mesilla Valley Satellites is not even a LG dealer. So Mesilla Valley Satellites misrepresented the product.
Description of Work: They sold me 4 LG TV's
Rating Category
Rating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$16,000
Paul C.
06/2009
1.0
appliance sales
+ -1 more
3 of the TVs have lines running though them & one is defective. Numerous calls and requests for warranty service fall on deaf ears. They do not back or service the products they are selling. After calling the LG manufacturer, I was informed that those TV's have only a one year warranty and that Mesilla Valley Satellites was not even a LG Dealer. They were misrepresenting the product.
Description of Work: Purchased 4 LG TVs. On the invoice dated 4/23/09 it states the TV's come with a 2 year warranty.
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Service Categories
Appliance Sales and Installation,
TV Service - Satellite
FAQ
Mesilla Valley Satellites is currently rated 1 overall out of 5.
No, Mesilla Valley Satellites does not offer free project estimates.
No, Mesilla Valley Satellites does not offer eco-friendly accreditations.
No, Mesilla Valley Satellites does not offer a senior discount.
No, Mesilla Valley Satellites does not offer emergency services.
No, Mesilla Valley Satellites does not offer warranties.