JOHNSON'S CUSTOM CARPET CLNG

Carpet Cleaning, Upholstery Cleaning, Ceramic Tile

About us

Johnson's Custom Carpet Cleaning LLC is a family owned and operated business that has been serving Las Cruces and surrounding areas for over 20 years. We offer carpet, upholstery and tile and grout cleaning services to both residential and commercial customers and we use only safe, non-toxic biodegradable cleaning products. It is the goal of our company to provide our customers with honest, dependable, expert service and do so in a professional courteous manner.

Business highlights

19 years of trusted experience

Services we offer

Carpet, Upholstery, Tile & Grout Cleaning

Services we don't offer

flood and fire damage, crime scenes

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Check

Photos of past projects

Reviews

5.068 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
99%
4
0%
3
0%
2
0%
1
1%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Filter reviews by category

Showing 1-25 of 68 reviews

Jacob C.
03/2021
5.0
carpet cleaners
  + -1 more
Chris Johnson did a very professional job and he was very punctual and my dirty carpets that consisted of three bedrooms, hallway and my living room came out very nice. I highly recommend Johnson’s custom carpet cleaning service to anyone.
Description of Work: Very dirty carpet in my house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Celeste S.
11/2020
5.0
carpet cleaners
  + -1 more
We have put off cleaning our carpets for many reasons. Mainly financial and we are thrilled to have found someone to do business with from now on. We finally found Johnson's Custom Carpet Cleaning through Angie's List and couldn't be happier. From the moment we connected on the phone to the moment we told Chris Johnson goodbye there was a professional yet relaxed camaraderie. We had work to do in another part of our home and felt absolutely comfortable with Chris moving freely about to get his work done. Our carpets look much better and so much better than we could have expected. We even enjoyed conversing with him about one of his children and the fact that my husband was a professor of hers at NMSU. We were pleasantly surprised at how little it costs to clean so much carpet. He was even able to remove some stains that had me convinced we needed to replace our carpet. We are thrilled, and would like everyone reading this to call Johnson's Custom Carpet Cleaning just as soon as you need their services. Wish we had done this many years ago. We are extremely happy! Thanks Chris!!
Description of Work: Wall to wall carpet cleaned in our entire home

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

Robert J.
10/2019
5.0
carpet cleaners
  + -1 more
Listed house on Friday and had a qualified offer on Saturday.
Description of Work: Cleaned carpets after renters moved out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

David J.
09/2019
5.0
carpet cleaners
  + -1 more
We have used Chris since 2017, and would never consider using another company to clean our carpets. He is such a professional, and does an excellent job. Our carpets always look like new when he finishes. Chris is very prompt in returning our calls, and always on time. Such a nice business person to have in our home.
Description of Work: Carpets and Area Rugs Cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Patty H.
11/2018
5.0
carpet cleaners
  + -1 more
Good job cleaning carpet that is pretty old and worn - came out looking good.
Description of Work: carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$124

Tom P.
10/2018
5.0
carpet cleaners
  + -1 more
Chris showed up October 12th and cleaned our old carpet and made it look new again. He is top notch and professional in his work.
Description of Work: Clean carpet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$169.73

Barbara B.
01/2018
5.0
carpet cleaners
  + -1 more
Excellent, as always - I've used Chris for years
Description of Work: Whole-house carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Rod V.
11/2017
5.0
carpet cleaners
  + -1 more
Being a 17 year old carpet, I wasn't expecting too much but was pleasantly surprised. It came out a lot cleaner than I expected. The next time I need carpet cleaning, it will definitely be Johnsons.
Description of Work: I have a 17 year old carpet that was in bad need of cleaning. I called Johnson's and had to leave a message and was called back less than two hours later. I made an appointment to get the carpet cleaned and he was actually five minutes early.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

James M.
11/2017
5.0
carpet cleaners
  + -1 more
It went very well. I was amazed that they were able to remove all of the stains. I will certainly call them the next time I need such a service.
Description of Work: Cleaning of badly stained carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$100

Esther D.
09/2017
5.0
carpet cleaners
  + -1 more
He did a fantastic job! He got out pet stains that other companies had not been able to. I will definitely use this company again and recommend it to others.
Description of Work: I needed my carpets cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Louis C.
07/2017
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Mr. Johnson showed up as scheduled, was very friendly but professional. He proceeded to clean the furniture and carpets very methodically. After the cleaning, the doggie stains were gone and the furnature appeared much cleaner than before. The company is family owned with Mr. Johnson and his family actually doing the work.
Description of Work: We needed to clean light colored carpet of doggie stains and also clean sofa and love seat.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

David J.
06/2017
5.0
carpet cleaners
  + -1 more
Chris Johnson, owner, is very professional, and a very nice person to deal with. I feel that he did an excellent job in cleaning the carpets, and area rugs plus they dried in record time. I would recommend Johnson's Custom Carpet Cleaning to anyone. I will definitely use them again.
Description of Work: Had three bedroom carpets and three area rugs cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Mechelle D.
04/2017
5.0
carpet cleaners
  + -1 more
I was extremely happy with the professionalism and quality of the company and the work performed.
Description of Work: Carpets cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Matt H.
04/2017
5.0
carpet cleaners
  + -1 more
It was a great experience! Chris (the owner) was prompt, professional, and offered a great price. I highly recommend this business!!
Description of Work: I needed my carpets cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Devon M.
04/2017
5.0
carpet cleaners
  + -1 more
It went will. Chris Johnson was very flexible and friendly. We were able to book him on relatively short notice. He did a great job and was very professional and pleasant to work with. We strongly recommend him to others.
Description of Work: We needed the carpets in our new home cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Amanda S.
03/2016
5.0
carpet cleaners
  + -1 more
The service was excellent! Chris was able to get us an appointment quickly. Our carpet looks great. We will work with them again!
Description of Work: carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

GINGER D.
02/2016
5.0
carpet cleaners
  + -1 more
Mr. Johnson performed the service himself. He is quite professional and the quality of his work is outstanding. I have used the large companies in the past and have been very disappointed in their service. This was not the case with Johnson's Custom Carpet Clng, Mr. Johnson removed stains from my carpet that the other services said could not be removed. I recommend Johnson's without hesitation and will use again!!
Description of Work: Shampooed carpet and rugs in three rooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$128

Kristi C.
12/2015
5.0
carpet cleaners
  + -1 more
- Outstanding work. Chris takes pride in what he does. We will continue to use Johnsons - w
Description of Work: Custom cleaned carpets in 4 rooms bedroom, office, hall way,formal dining room ,living room and hallway. I have to add the carpets were stained and soiled in areas. Chris treated ,cleaned and vacuumed the carpets so well the carpet looked new.( Our carpets our white ).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$139

Navora R.
11/2015
5.0
carpet cleaners
  + -1 more
I first learned about Johnson's Carpet Cleaning on Angie's List. When I called to make an appointment he was pretty booked. When I told him I found out about him on Angie's List he said he would see if he could find a time for me. He called me back and asked if I was willing to have him come on Saturday and I said yes. I was expecting him to bring his son as I had read in some reviews but he brought his daughter instead who looked high school age. It was great seeing her work with her father. My carpet is a very light gray Berber and I had one room in particular that had old "pet" stains. This carpet had been cleaned professionally several times plus I had tried several stain removers and scrubbed it myself so I thought it was beyond help. He said he would see what he could do. What he did was way beyond my expectations. I could hardly believe my eyes. The stains were barely visible. The carpet in my entire house looked new. I had a smile on my face as I put my furniture back in each room. What else can I say? In addition he gave me a stain remover. I highly recommend him.
Description of Work: Cleaned carpets in four rooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$139

MATILDA M.
08/2015
5.0
carpet cleaners
  + -1 more
Best carpet cleaning job EVER! Chris and his son, Noah, arrived exactly on time. Being on time for an appointment is a must for professionals! They walked through my home to examine my carpet. After the walk through, Chris informed me of my carpet materials and the process they would be using. They went right to work and were done on 90 minutes. The post examination was also informative. The carpet now looks beautiful! It dried in 2 hours! Last time my carpets were clean, it didn't dry for 6 hours. Chris answered all of my questions and offered suggestions for carpet replacement, but informed me that my carpet was in great shape. I so appreciate his professional knowledge. Afterward, Chris gave me a bottle of spot remover which was totally unexpected. I am so pleased with this local service that I have told many of my friends about Chris and Noah. It is a locally owned, family run business. I love seeing a father teach his young son about work ethic. I have found my carpet cleaning team! Very reasonable in price for this quality, professional service. I would recommend others to use Johnson's Custom Carpet Cleaning.
Description of Work: First,Noah vacuumed my carpet. Treatment was applied where needed most. Then, Chris used his machine to clean my carpet. He also gave me a bottle of cleaning product for spot cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$117

Donna W.
08/2015
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Excellent service! Chris and his assistant (Noah, his son) were very friendly, professional and did an excellent job! Our carpets and furniture were very dirty and somewhat stained and now they look amazing. I would highly recommend Johnson Custom Carpet Cleaning to everyone. The service, professionalism, and most of all, the end product were well worth the price!
Description of Work: Mr. Johnson cleaned our carpets throughout our home and cleaned our living room furniture.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$304

Tom P.
07/2015
5.0
carpet cleaners
  + -1 more
Chris came by 4-5 days before the job and gave us an estimate of what we wanted done to our carpet. He was very pleasant and explained what he would do and the cost. He arrived at about 9:30 AM and was finished cleaning the carpet about noon. Our carpet is very old and had a lot of stains. Our carpet now looks brand new. I had been using a Hoover Carpet cleaning machine the last 10 years and now I will toss the machine and use Chris from now on. He is very professional and takes his time in doing a good job or should I say a great job. After going to Angie's List and reading all the reviews about Johnson's Custom Carpet Cleaning I can see why Chris gets great reviews.
Description of Work: Cleaned carpet in Living room, hallway, computer room, twoo bedrooms, two bathrooms, and den.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$169

Sarah L.
07/2015
5.0
carpet cleaners
  + -1 more
Amazing! I am so happy I chose Chris to clean our carpets. He showed up right on time and was so friendly and polite. The carpet wasn't in great shape but he made them look fantastic and spent so much time working to get every possible stain out. I would not hesitate to recommend Chris to any of my friends or family. Wonderful service.
Description of Work: Cleaned the carpets in the apartment I was moving out of.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$107

Andrew H.
07/2015
5.0
carpet cleaners
  + -1 more
Responded to service request quickly. He arrived on time. Vacuumed prior to cleaning and then right after.
Description of Work: Vacuumed and cleaned carpet in three rooms

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$107

John B.
06/2015
5.0
carpet cleaners
  + -1 more
We just can't say enough about Chris--his punctuality, the quality of his work, his personality plus his great work ethic. He did all the work himself and everything was dry after two hours of completion. Our carpets and chairs never looked so good and the price was far less than we expected We would highly recommend this young man.
Description of Work: Chris Johnson cleaned three rooms of carpeting as well as two recliners.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175
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Contact information

1417 Sue Ct, Las Cruces, NM 88007

www.johnsonscustomcarpetcleaning.net

Service hours

Monday:
7:00 AM - 9:00 PM
Tuesday:
7:00 AM - 9:00 PM
Wednesday:
7:00 AM - 9:00 PM
Thursday:
7:00 AM - 9:00 PM
Friday:
7:00 AM - 9:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Ceramic Tile

FAQ

JOHNSON'S CUSTOM CARPET CLNG is currently rated 5 overall out of 5.

Monday: 7:00 AM - 9:00 PM

Tuesday: 7:00 AM - 9:00 PM

Wednesday: 7:00 AM - 9:00 PM

Thursday: 7:00 AM - 9:00 PM

Friday: 7:00 AM - 9:00 PM

JOHNSON'S CUSTOM CARPET CLNG accepts the following forms of payment: Check
Yes, JOHNSON'S CUSTOM CARPET CLNG offers free project estimates.
No, JOHNSON'S CUSTOM CARPET CLNG does not offer eco-friendly accreditations.
No, JOHNSON'S CUSTOM CARPET CLNG does not offer a senior discount.
No, JOHNSON'S CUSTOM CARPET CLNG does not offer emergency services.
Yes, JOHNSON'S CUSTOM CARPET CLNG offers warranties.
JOHNSON'S CUSTOM CARPET CLNG offers the following services: Carpet, Upholstery, Tile & Grout Cleaning
flood and fire damage, crime scenes

Contact information

1417 Sue Ct, Las Cruces, NM 88007

www.johnsonscustomcarpetcleaning.net

Service hours

Monday:
7:00 AM - 9:00 PM
Tuesday:
7:00 AM - 9:00 PM
Wednesday:
7:00 AM - 9:00 PM
Thursday:
7:00 AM - 9:00 PM
Friday:
7:00 AM - 9:00 PM