JOHNSON'S CUSTOM CARPET CLNG

Carpet Cleaning, Upholstery Cleaning, Ceramic Tile

About us

Johnson's Custom Carpet Cleaning LLC is a family owned and operated business that has been serving Las Cruces and surrounding areas for over 20 years. We offer carpet, upholstery and tile and grout cleaning services to both residential and commercial customers and we use only safe, non-toxic biodegradable cleaning products. It is the goal of our company to provide our customers with honest, dependable, expert service and do so in a professional courteous manner.

Business highlights

19 years of trusted experience

Services we offer

Carpet, Upholstery, Tile & Grout Cleaning

Services we don't offer

flood and fire damage, crime scenes

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Check

Photos of past projects

Reviews

5.068 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
99%
4
0%
3
0%
2
0%
1
1%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Filter reviews by category

Showing 26-68 of 68 reviews

Mary E.
05/2015
5.0
carpet cleaners
  + -1 more
The owner arrived exactly on time--and had equipment and supplies. He was careful, professional and did an excellent job. The product utilized is excellent and "green'--with no odor/vapors. My carpet is very thick--and I have used other services in the past; however this service was certainly more satisfactory. I would give this company and unconditional recommendation.
Description of Work: Cleaned carpet in 4 large bedrooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Paul B.
04/2015
5.0
carpet cleaners
  + -1 more
This is the second time we have had Chris out to the house. He will continue to be our "go to" carpet cleaner in the future. He is very professional. He is a man of good character which is demonstrated in many respects. Here are some of my examples: He takes time to communicate both by phone and in person; he arrives on time; he is detail-oriented in all respects in carrying out the work to be done; he is not careless with the furniture. There is a huge difference in the "before" and "after" results in how the carpet looks!!!
Description of Work: Chris vacuumed and cleaned the carpets in the living room, family room, and dining room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Frederick A.
03/2015
5.0
carpet cleaners
  + -1 more
To put it Mildly with a sense of Humor and because He has an Extraordinary Persona of Professionalism, VERY RARE These days....I would say his competition (and we have used several in the past) is kind of like...."Cheech & Chong" (LOL) !! Meaning the others are not remotely close to what he does & He and his service is like having 007 Mr. Bond.... That's James Bond performing literally the IMPOSSIBLE when it comes to Honoring what he says he will do !! He is Hands Down....."The Best" & I HIGHLY recommend him to anyone needing this valuable Service !!!
Description of Work: Chris Johnson Performed a Complete cleaning of 4 carpeted rooms with "Immaculate" results using The Latest in Technology Using Totally Green Cleaning products !

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Len H.
12/2014
5.0
carpet cleaners
  + -1 more
An excellent job of carpet cleaning was done by Chris. He was on time and professional. Chris was very knowledgeable of his service. The carpets looked even better the next day.
Description of Work: I was provided the carpet cleaning services for my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$107

ROGER S.
11/2014
5.0
carpet cleaners
  + -1 more
punctual, excellent work, good value.
Description of Work: cleaned carpet in four rooms after thorough vacuuming including under beds and such.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$136

Tom S.
10/2014
5.0
carpet cleaners
  + -1 more
He responded quickly to my initial phone message. He arrived on time. He was prepared to start right away. After his initial look at the 3 rooms he confirmed his original sight-unseen estimate. He worked diligently through the 3 rooms. He gave practical advice as to when to clean the carpet again and what we could do to maximize the cleaning. I would not hesitate to recommend him or use him again for additional cleanings.
Description of Work: He cleaned three carpeted rooms that had not been cleaned professionally in ten years.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Richard U.
10/2014
5.0
carpet cleaners
  + -1 more
Chris did an excellent job of cleaning our carpets. He arrived ON TIME, charged a more than reasonable price and was very professional. I enjoyed having him in our home. Our carpets look great and I look forward to having him in our home again. It was nice to do business with someone that does exactly what he says he will do. What a great way to run a business! Thanks Chris for a job well done.
Description of Work: Cleaned two bedroom carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Larry M.
10/2014
5.0
carpet cleaners
  + -1 more
We called Chris (the owner) on Wednesday. Even though he was on another job, he took the time to answer the phone and listen to the services we were looking for and give us a quote. Two days later, he arrived at our home at exactly the time he said he would. He is not only the owner, but does all the work himself. It took him less than three hours to complete cleaning our carpet and did an outstanding job. Because of the cleaning system he uses, most of the carpet was dry within two hours. Our great room took a little longer because of heavier foot traffic. Overall, we were extremely pleased with him and his company and will definitely use his services again. We will also recommend him to all our friends. Job well done Chris!!!!
Description of Work: Cleaned 3 rooms and master closet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Steve B.
10/2014
5.0
carpet cleaners, ceramic tile
  + 0 more
Chris was great. Very polite and punctual. He came on time as promised and did a very good job. Nice to know there are contractors that still believe in being on time and doing good work. I will refer him to anyone and will definitely use him again.
Description of Work: clean tile and grout

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Katherine S.
10/2014
5.0
carpet cleaners
  + -1 more
Mr. Johnson answered phone on first call; there was no phone tag or messages. He scheduled a time within the week that was convenient for us to test carpet (since it was wool) and proceed with cleaning. He arrived promptly as scheduled and completed the task efficiently and professionally. He answered all questions and was very courteous. The carpets look so much brighter. We definitely will use his company again.
Description of Work: cleaned wool carpets in 2 rooms

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Sabrina P.
08/2014
5.0
carpet cleaners
  + -1 more
I've used Chris twice now. He is very professional, available and punctual. The carpet looks great and I trust him.
Description of Work: Cleaned all of our carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Lee K.
07/2014
5.0
carpet cleaners
  + -1 more
Came out promptly to give estimate. Was relatively incapacitated and Chris offered extra needed help and compassion. Did an extremely meticulous job of cleaning. Definitely recommend. Will use again.
Description of Work: Cleaned badly soiled stairway carpet and two bedrooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$129

Lenore N.
06/2014
5.0
carpet cleaners
  + -1 more
Johnson's Carpet Cleaning Service is very professional always on time and my carpets always come out looking great! I will recommend this company to all my friends and family and I will continue to use their services.
Description of Work: Cleaned all carpets in my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$106

Amil A.
06/2014
5.0
carpet cleaners
  + -1 more
Chris returned our original call promptly. Because of Angie's List recommendations, we promptly made a date with him to do our carpet. Chris said he would arrive about noon and sure enough, he was here right at 12 noon. We had told him, because of our age, we didn't move furniture and after he checked out the situation, he felt there would not be a problem. He had estimated it would take about two hours and that was about the time he used. When we asked questions about the cleaning process, he politely explained and answered our questions. When he finished, the furniture was back in place and we were very pleased with the appearance of the carpet. His bill was within the range of his estimate. He is a neatly dressed person and well spoken. We would not hesitate to recommend him and will plan to have him do other areas in our home.
Description of Work: Vacuumed and chemically cleaned our living and dining room carpet. Also one 6' runner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

David K.
04/2014
5.0
carpet cleaners
  + -1 more
Chris was on time, explained his work, did his work professionally and was pleasant to be with.
Description of Work: Cleaned carpets in living & dining rooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Ana K.
02/2014
5.0
carpet cleaners
  + -1 more
Chris is efficient and doesn't waste your time, but is very willing to answer questions or listen to your concerns. I highly recommend Chris and will definitely have him come again. As long as he's in business, I will not have anyone else. His "extraction" process is remarkable and HE EVEN VACUUMS BEFORE HE STARTS CLEANING. I have never had a carpet cleaner do that, even when I ask them to do it!!! VERY HAPPY!! EXCELLENT PRICE. Very friendly and professional!
Description of Work: Second time Chris has cleaned the traffic areas in 3 bedrooms and 2 large living areas plus an area rug. He did an excellent job. I HAVE NEVER HAD MY CARPETS LOOK SO CLEAN! IT was an easier job this time, as cleaning held up really well from last time--it was 16 months ago that he did them and he said they were not that bad at all. He started the job at 12:30 pm and was done by no later than 2:30 pm if I remember correctly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$116

Response from JOHNSON'S CUSTOM CARPET CLNG
Dear , Thank you so much for your kind words and especially for the opportunity to be of service. It was a pleasure meeting you and I look forward to serving you again in the future. Best regards, Chris Johnson

Mary S.
01/2014
5.0
carpet cleaners
  + -1 more
Chris was on time. Very professional, yet friendly. He did a great job, even moving back some furniture we were supposed to help him with! We will definitely hire him again and will recommend him to our friends.
Description of Work: cleaned carpets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from JOHNSON'S CUSTOM CARPET CLNG
Dear [member name removed], Thank you so much for your business and for your nice review. I really appreciated the opportunity to be of service. Jobs are always more fun when there is good music to listen to :) Please call me anytime. I look forward to serving you again in the future. Best regards, Chris Johnson

Ruth B.
01/2014
5.0
carpet cleaners
  + -1 more
My carpets were cleaned beyond my expectations. He was extremely polite and worked around areas things that could not be moved. Moved everything that could be moved and worked especially hard to revive an area of traffic wear that was dirtier than the rest. I would readily use Johnson's again.
Description of Work: He cleaned my carpets working around areas that were hard to get to.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Response from JOHNSON'S CUSTOM CARPET CLNG
Dear [Member name removed], Thank you for your nice comments. It was a pleasure being of service. Please call me anytime. It was nice meeting you and I look forward to being of service again in the future. Best regards, Chris Johnson

Faith M.
09/2013
5.0
carpet cleaners
  + -1 more
I had contacted another company to come and give me an estimate to clean the carpet, but they didn't show up on the appointed day, so I went to Angie's List to look for a reliable company. The first name on the list had lots of AAAAs and good reviews, so I called Johnsons Custom Carpet Cleaning. I have to say that Chris Johnson deserves all the good grades and glowing reviews. He rang my door bell at exactly 9 AM, looked at the areas that needed cleaning and got to work. When he finished, the carpets looked like new. He even managed to remove stains that were from a whole bottle or cough medicine that I had spilled! He is a magician and I can't say enough about his expertise, business-like manner, and courtesy. Thanks, Chris!!
Description of Work: .Cleaned traffic patterns in all the bedrooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Response from JOHNSON'S CUSTOM CARPET CLNG
Dear [Member name removed], Thank you very much for such a nice review. It means a great deal to me when I know customers are happy with my service. It was a pleasure meeting you and I look forward to being of service again in the future. Best regards, Chris Johnson

Barbara B.
08/2013
5.0
carpet cleaners
  + -1 more
Chris cleans my carpet annually, & has done so for 4 years. He is prompt & efficient, & uses a process that leaves the carpet just barely damp, so it's dry within a few hours. He's pleasant & trustworthy. And his prices are excellent.
Description of Work: Cleaned the wall-to-wall carpet in my home - all but the foyer, the kitchen, & the sunroom have carpet - including the bathrooms & the closets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Response from JOHNSON'S CUSTOM CARPET CLNG
Dear [member name removed], Thank you so much. You have been a great customer for several years now and I really appreciate your business. I look forward to serving you for many years to come. Best regards, Chris Johnson

Kernie H Z.
07/2013
5.0
carpet cleaners
  + -1 more
Very professional - diligent about cleaning every spot - honest - gave us a coupon price - We ended up with beautiful carpets.
Description of Work: Cleaned carpets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Diane W.
06/2013
5.0
carpet cleaners
  + -1 more
Called the owner, Chris Johnson, to ask if he cleaned Chinese silk area rugs, runner from Morocco? He told me he would come out to examine the rugs in question. He arrived at the appnt on time and examined the two rugs. He told me he thought there would be no problem. I then requested a price to clean the two rugs in question, as well as two other area rugs, and a bedroom, closet and office. We agreed on a price and set a date for the carpet cleaning. Chris arrived on time, did a color test on the two rugs I was concerned about, and proceeded to clean all the carpets we had agreed to. Chris did a very good job on all the carpets and I have since recommended him to my friends. I would definitely call him again.
Description of Work: Cleaned carpet, area carpets, and imported carpets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$164

Harold Jr M.
05/2013
1.0
carpet cleaners
  + -1 more
I left messages on two occasions, describing the number of rooms, etc. but was never called back
Description of Work: Did nothing. They neither answered the phone, nor responded to voicemails.

Rating CategoryRating out of 5
professionalism
2.0
responsiveness
1.0
punctuality
2.0

$75

sally G.
03/2013
5.0
carpet cleaners
  + -1 more
The carpet cleaning went great. Fast, efficient, with great results.
Description of Work: This particular job was to clean the carpets in three rooms of my house before my move in. Chris Johnson (owner) has cleaned my carpets and upholstery on several occasions with superb results. He is a pleasure to deal with due to his complete professionalism, efficiency and price. Unlike so many local businesses, Mr. Johnson knows customer service. He meets his appointments promptly, works quickly and efficiently, and charges reasonable prices. Plus, the quality of his services are outstanding. I'm always very happy with the results. I have recommended him to my friends and will continue to do so.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Kathy H.
11/2012
5.0
carpet cleaners, ceramic tile, upholstery cleaning
  + 1 more
Service was well done, Mr. Johnson is a hard worker and I got the results I was looking for. Price was better than others I looked into. I will use again.
Description of Work: I had my tile cleaned and my furniture upholstery cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200
    • 1
    • 2(current)
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Contact information

1417 Sue Ct, Las Cruces, NM 88007

www.johnsonscustomcarpetcleaning.net

Service hours

Monday:
7:00 AM - 9:00 PM
Tuesday:
7:00 AM - 9:00 PM
Wednesday:
7:00 AM - 9:00 PM
Thursday:
7:00 AM - 9:00 PM
Friday:
7:00 AM - 9:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Ceramic Tile

FAQ

JOHNSON'S CUSTOM CARPET CLNG is currently rated 5 overall out of 5.

Monday: 7:00 AM - 9:00 PM

Tuesday: 7:00 AM - 9:00 PM

Wednesday: 7:00 AM - 9:00 PM

Thursday: 7:00 AM - 9:00 PM

Friday: 7:00 AM - 9:00 PM

JOHNSON'S CUSTOM CARPET CLNG accepts the following forms of payment: Check
Yes, JOHNSON'S CUSTOM CARPET CLNG offers free project estimates.
No, JOHNSON'S CUSTOM CARPET CLNG does not offer eco-friendly accreditations.
No, JOHNSON'S CUSTOM CARPET CLNG does not offer a senior discount.
No, JOHNSON'S CUSTOM CARPET CLNG does not offer emergency services.
Yes, JOHNSON'S CUSTOM CARPET CLNG offers warranties.
JOHNSON'S CUSTOM CARPET CLNG offers the following services: Carpet, Upholstery, Tile & Grout Cleaning
flood and fire damage, crime scenes

Contact information

1417 Sue Ct, Las Cruces, NM 88007

www.johnsonscustomcarpetcleaning.net

Service hours

Monday:
7:00 AM - 9:00 PM
Tuesday:
7:00 AM - 9:00 PM
Wednesday:
7:00 AM - 9:00 PM
Thursday:
7:00 AM - 9:00 PM
Friday:
7:00 AM - 9:00 PM