JOHNSON'S CUSTOM CARPET CLNG

Carpet Cleaning, Upholstery Cleaning, Ceramic Tile

About us

Johnson's Custom Carpet Cleaning LLC is a family owned and operated business that has been serving Las Cruces and surrounding areas for over 20 years. We offer carpet, upholstery and tile and grout cleaning services to both residential and commercial customers and we use only safe, non-toxic biodegradable cleaning products. It is the goal of our company to provide our customers with honest, dependable, expert service and do so in a professional courteous manner.

Business highlights

19 years of trusted experience

Services we offer

Carpet, Upholstery, Tile & Grout Cleaning

Services we don't offer

flood and fire damage, crime scenes

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Check

Photos of past projects

Reviews

5.068 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
99%
4
0%
3
0%
2
0%
1
1%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Filter reviews by category

Showing 51-68 of 68 reviews

Joy P.
11/2019
5.0
carpet cleaners
  + -1 more
extremely well
Description of Work: carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

William K.
08/2017
5.0
carpet cleaners
  + -1 more
Excellent. 2nd time to hire
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Roy P.
05/2017
5.0
carpet cleaners
  + -1 more
Did a nice job
Description of Work: Cleaning carpet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Patricia H.
03/2016
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Chris called before arriving, presented himself well both in the estimate and the job and did a great job on the carpets. Even said if the stains came back on one of the carpets he would come back and treat it again at no charge.
Rating CategoryRating out of 5
Yes, I recommend this pro

Jasper S.
02/2016
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Patricia M.
01/2016
5.0
carpet cleaners, ceramic tile
  + 0 more
unknown
Description of Work: Chris did an awesome job cleaning and deodorizing our living room carpet, which had been abused by an upset cat. Urine smell is gone, carpet looks great, we're thrilled. And Chris can be relied on to be there when scheduled! He's revived older carpeting and cleaned tile for us too. Satisfied every time.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Susan S.
01/2016
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Mr Johnson is a delight to work with. He squeezed me into his busy schedule. Our main concern was oder from dog accidents and he took care of it beautifully. Of course the carpets are clean too!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$106

Margaret M.
11/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: This is the second time I've used Johnson's Custom Carpet. Won't be using anyone else!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$200

Mary L.
09/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: We have Chris Johnson clean our carpets regularly - 3x/year. He does a great job, low use of chemicals and is very professional. We highly recommend him.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Cecelia C.
03/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Excellent Job, Very professional. Carpets look great and will hire this company again. The cost is between the customer and the contractor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Katherine S.
10/2014
5.0
carpet cleaners
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Dan L.
09/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Master Bedroom, Cioset & 2 small bedrooms. | |Chris was very professional, prompt and worked with me on working out a quarterly cleaning/pricing for my home. | |He arrived right on schedule and was prepared to do the job. His equipment is either new or currant and very well maintained. I have tried quite a few other companies. They have older and usually dirty equipment. Or do not seem to know how to work what the equipment they are using. | |The carpet where dry within the 4 to 6 hour window Chris said they should be. And it was an overcast-raining day. | |I have light colored carpets. The last cleaning company used a non-steam system and my carpets looked liked they where sprays with dirty dish water. | |Chris cleaned up their mess and the carpets look ligh, not dingy again! I'm confident they cut back on their cleaning solutions or buy the cheapest available. | |I definaty say "Call Chris at Johnson's if you need a professional and great job".

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$96

Margaret M.
08/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Cleaned all carpeting in the house which was not an easy job due to pet odors. He was very patient and worked tediously.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Arlene D.
07/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Shampooed carpets. Very pleased with service. Definitely will use again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$129.53

Nancy S.
01/2014
5.0
carpet cleaners
  + -1 more
Superbly!
Description of Work: Cleaned wall to wall carpets in 3 rooms and additionally cleaned an area rug upon request. Prompt, courteous freindly service, definitely will use again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from JOHNSON'S CUSTOM CARPET CLNG
Dear [member name removed], Thank you for the opportunity to be of service and for the nice review. I didn't have the chance to meet you in person, but I enjoyed meeting your husband and the nice conversation we had while I worked. Please call me anytime if I can be of service. Best regards, Chris Johnson

Raymond B.
01/2014
5.0
carpet cleaners
  + -1 more
No problems at either place
Description of Work: They cleaned my office carpet after doing a great job at my home and also cleaned some furniture

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from JOHNSON'S CUSTOM CARPET CLNG
Dear [member name removed], You and Jan have not only been wonderful customers, but wonderful friends as well. The years of business that you have given me has meant so much, and I look forward to continuing that relationship for many years. Best regards, Chris Johnson

MarryLeigh B.
01/2014
5.0
carpet cleaners
  + -1 more
See above.
Description of Work: We've used Johnsons twice. The first time he cleaned our sofa which had been in storage and was badly stained. It came out beautifully. A few months later in December, he cleaned all carpets in the home. He is thorough, professional, knowledgeable and charges a very competitive price. And, he was on time per our appointment. I highly recommend Johnsons for custom and carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from JOHNSON'S CUSTOM CARPET CLNG
Dear [member name removed], Thank you so much for your nice comments. I appreciate not only the opportunity to do work for you personally, but also being able to serve some of your real estate clients as well. You have a great reputation in the real estate business here in Las Cruces, and it's an honor to partner with you. Best regards, Chris Johnson

Patricia W.
05/2011
5.0
carpet cleaners
  + -1 more
I called and left a message and my call was promptly returned. A good start. We made an appointment and at the specified time Mr. Johnson was here. After he finished, my rug and recliner smelled great. I had rescued a puppy and he had taken a toll on both items. The price was most reasonable and I will certainly use this company again.
Description of Work: . I had a large area rug and a recliner cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$64.46
    • 1
    • 2
    • 3(current)

Contact information

1417 Sue Ct, Las Cruces, NM 88007

www.johnsonscustomcarpetcleaning.net

Service hours

Monday:
7:00 AM - 9:00 PM
Tuesday:
7:00 AM - 9:00 PM
Wednesday:
7:00 AM - 9:00 PM
Thursday:
7:00 AM - 9:00 PM
Friday:
7:00 AM - 9:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Ceramic Tile

FAQ

JOHNSON'S CUSTOM CARPET CLNG is currently rated 5 overall out of 5.

Monday: 7:00 AM - 9:00 PM

Tuesday: 7:00 AM - 9:00 PM

Wednesday: 7:00 AM - 9:00 PM

Thursday: 7:00 AM - 9:00 PM

Friday: 7:00 AM - 9:00 PM

JOHNSON'S CUSTOM CARPET CLNG accepts the following forms of payment: Check
Yes, JOHNSON'S CUSTOM CARPET CLNG offers free project estimates.
No, JOHNSON'S CUSTOM CARPET CLNG does not offer eco-friendly accreditations.
No, JOHNSON'S CUSTOM CARPET CLNG does not offer a senior discount.
No, JOHNSON'S CUSTOM CARPET CLNG does not offer emergency services.
Yes, JOHNSON'S CUSTOM CARPET CLNG offers warranties.
JOHNSON'S CUSTOM CARPET CLNG offers the following services: Carpet, Upholstery, Tile & Grout Cleaning
flood and fire damage, crime scenes

Contact information

1417 Sue Ct, Las Cruces, NM 88007

www.johnsonscustomcarpetcleaning.net

Service hours

Monday:
7:00 AM - 9:00 PM
Tuesday:
7:00 AM - 9:00 PM
Wednesday:
7:00 AM - 9:00 PM
Thursday:
7:00 AM - 9:00 PM
Friday:
7:00 AM - 9:00 PM