Landscaping part of job went OK, although certainly not cheap. I was very disappointed and dissatisfied with their work on the water features. I don't think they really knew what they were doing.
Description of Work: Major backyard redesign and renovation including installation of flowerbeds, retaining walls, and two water features: a fountain and a fish pond.
My original meeting with Sam was great. He seemed interested and and excited about the plan. The project included installing an artificial grass area, building a raised flower garden, extending and staining the patio and building a pergola that would attach to the house and would extend the living area of the patio. The project was also to included replacing old plants and planting grapes near new pergola and then checking and repairing existing sprinkler system. The new grass area and concrete border came out great. The raised flower bed was okay but workers made a mess with mortar and did not do a cleanup. The fellow that Sam contracted for the pergola was great and he designed and built a unique one of a kind pergola which should last for years. The major problem with the project was the patio concrete extension and staining. The concrete cracked within a few days and Sam's idea for the fix was to put rebar around the patio to hold everything in place. We should have insisted he rip it out and fix it right. We never did get the grapes as promised and the sprinkler system has never worked correctly since.
Description of Work: Landscape backyard and install pergola
Rating Category
Rating out of 5
quality
2.0
value
4.0
professionalism
2.0
responsiveness
4.0
punctuality
3.0
$16,000
Terese L.
11/2014
5.0
landscaping, lawn service, lighting
+ 1 more
The installation went great. Sam, the owner, was extremely professional and friendly throughout the process. We were very pleased with the work that was done. Sam explained everything thoroughly and valued our input. We have used this provider for ongoing yard maintenance for almost 2 years now. All the employees that we have met are friendly, professional, and very responsive to any questions or concerns.
Description of Work: This provider initially replaced grass in our backyard that had been ruined, first by an above-ground pool, and then completely destroyed by another incompetent provider we had hired. We also had some additional plants and lights installed in our front and back yards.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Pamela M.
04/2014
5.0
landscaping
+ -1 more
My husband and I wanted a lawn with a sprinkler system installed in our back yard. As always, I checked Angie's List first for recommendations. Grass Masters had very good ratings so I called and made an appointment to have an estimate done. The office staff was very pleasant and professional. Sam (the owner) arrived on time, accessed the project to be done and then went over everything with my husband and I. Sam is a very nice guy and is easy to talk to. The company sent us an estimate via e-mail and we scheduled the work. Everything was completed on time and done well. This are a great company, and I highly recommend them!
Description of Work: The company installed a sod lawn with sprinklers in our back yard.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Grass Masters, LLC
Thank you [member name removed],Glad you are happy with our work and It Was pleasure doing business with you.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Landscaping,
Pavers and Hardscaping,
Masonry,
Lighting,
Lawn and Yard Work,
Patios,
Fountains,
Lawn Irrigation,
Decorative Concrete,
Landscaping - Lighting,
Landscaping - Lakefront,
Fireplaces
FAQ
Grass Masters, LLC is currently rated 3.8 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:30 PM
Tuesday: 8:00 AM - 5:30 PM
Wednesday: 8:00 AM - 5:30 PM
Thursday: 8:00 AM - 5:30 PM
Friday: 8:00 AM - 5:30 PM
Saturday: Closed
Grass Masters, LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa